Sanctuary on Camelback Mountain Resort and Spa

Photo gallery for Sanctuary on Camelback Mountain Resort and Spa

Primary image
3 outdoor pools, cabanas (surcharge), pool umbrellas
3 outdoor pools, cabanas (surcharge), pool umbrellas
Terrace/patio
Balcony

Overview of Sanctuary on Camelback Mountain Resort and Spa

Sanctuary on Camelback Mountain Resort and Spa

5.0 star property
Luxury hotel with spa, near Camelback Mountain

9.4/10 Exceptional

608 verified Hotels.com guest reviews

Guests rated location

  • Quiet54 positive mentions
  • Safe48 positive mentions
  • Dining options34 positive mentions
  • Convenient26 positive mentions
  • Easy Parking20 positive mentions

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
5700 E McDonald Drive, Paradise Valley, AZ, 85253
Main amenities
  • Daily housekeeping
  • Restaurant and pool bar
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • 3 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • Spa tub
  • 24-hour room service
For families
  • Rollaway/extra beds available (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Camel Dale Properties
  • Camelback Mountain - 43 min walk
  • Old Town - 6 min drive
  • Scottsdale Fashion Square - 7 min drive
  • Talking Stick Resort Casino - 14 min drive
  • Desert Botanical Garden - 15 min drive
  • Phoenix Zoo - 18 min drive
  • Arizona State University - 19 min drive
  • Casino Arizona - 20 min drive
  • Kierland Commons - 22 min drive
  • Grand Canyon University - 29 min drive

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 19 min drive
  • Scottsdale, AZ (SCF) - 22 min drive
  • Phoenix Deer Valley Airport (DVT) - 28 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 32 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 35 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 40 min drive

About this property

Sanctuary on Camelback Mountain Resort and Spa

At Sanctuary on Camelback Mountain Resort and Spa, you'll be within a 10-minute drive of Old Town and Camelback Mountain. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar, and a fitness center. Fellow travelers love the restaurant and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 109 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lbs)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Shopping
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • 3 meeting rooms
  • Conference space (3200 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 18 holes of golf
  • 3 outdoor pools
  • Full-service spa
  • Spa tub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Handrails in stairways
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height counter/sink
  • Bathroom emergency pull cord

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Sanctuary Resort Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Sanctuary on Camelback Mountain Resort and Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Breakfast costs between USD 30.00 and USD 50.00 for adults, and USD 30.00 and USD 50.00 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100.00 per stay
  • Pets are allowed for an extra charge of USD 100.00 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Children under 16 years old are not allowed in the infinity pool Friday-Sunday.

Also known as

Camelback Mountain Sanctuary
Resort Sanctuary
Sanctuary Camelback Mountain
Sanctuary Camelback Mountain Paradise Valley
Sanctuary Camelback Mountain Resort
Sanctuary Camelback Mountain Resort Paradise Valley
Sanctuary Camelback Resort
Sanctuary Mountain Resort
Sanctuary Resort Camelback
Sanctuary Resort Camelback Mountain
ctuary Camelback Mountain
Sanctuary on Camelback Mountain Resort Spa
Sanctuary on Camelback Mountain Resort Spa
Sanctuary on Camelback Mountain Resort and Spa Hotel
Sanctuary on Camelback Mountain Resort and Spa Paradise Valley

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.5/10

Staff & service

9.4/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

A must experience resort and spa.
It was amazing stay!
Beautiful Pool at Sunset
Karen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rose, 2-night trip
Verified Hotels.com guest review

8/10 Very good

It was a great staycation .
William, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just as Advertised
Stayed here with my wife for an extended weekend. Beautiful views from our suite! Staff bent over backwards to help you and were very pleasant. Gave us a gift to celebrate our newborn, which was nice. Pool service was fantastic - only $200 to rent a cabana ALL DAY!!! Golf cart on request will take you anywhere on the resort, which was key with the Arizona heat! Had a private bath in our suite that was outside that we didn’t get to use - the staff bungled the reservation time to set it up. But they apologized immediately - and then sent over two mimosas!!! Will definitely be back for the Open or Super Bowl!!!!
Chijioke, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was absolutely the best team I ever met and I traveled the world . Amazing/Kind/respectful.10/10
Marc, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Erik, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Deborah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

6/10 Good

The location is great but the property is due for a renovation and is way overpriced. The curtains and windows look like they are from the eighties.
Maria, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Yolanda, 3-night trip with friends
Verified Hotels.com guest review