Skip to main content.
All properties in George Town, Penang, Malaysia
1 room, 2 adults

Sunway Hotel Georgetown Penang

3.5-star3.5 stars
Great for families

Good to know

  • Onsite babysitting or childcare (surc)
  • Elevator
  • Free WiFi
  • Outdoor pool
33, New Lane, (off Macalister Road), Georgetown, George Town, Penang, 10400, Malaysia

Central hotel with outdoor pool, connected to a shopping center, near KOMTAR
  • Free WiFi
  • Great for families

    Good to know

    • Onsite babysitting or childcare (surc)
    • Elevator
    • Free WiFi
    • Outdoor pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

See more

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • Stayed for a 1.5 days only though we booked for 3 days. Since we booked through…Sep 25, 2019
  • The location is superb! The room was decent and alright but the real downside is the…Dec 30, 2020

Sunway Hotel Georgetown Penang

from Rs3,046
  • Deluxe 1 King
  • Suite
  • Premier King
  • Family Room
  • Deluxe Twin Room
  • Premier Twin Room

What’s around Sunway Hotel Georgetown Penang

Landmarks

  • In Downtown George Town
  • KOMTAR - 6 min walk
  • Gurney Drive - 28 min walk
  • Penang Times Square - 1 min walk
  • Loh guan Lye Specialist Centre - 15 min walk
  • Gleneagles Penang Medical Centre - 29 min walk
  • Penang City Hall - 30 min walk
  • Hin Bus Depot Art Centre - 6 min walk

Getting around

  • Penang Intl. Airport (PEN) - 26 min drive
  • Penang Sentral - 31 min drive

At a glance

Key facts

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1994
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Sunway Hotel Georgetown Penang’s small print

Also known as

  • Hotel Sunway
  • Sunway Hotel Georgetown Penang Hotel
  • Sunway Hotel Georgetown Penang George Town
  • Sunway Hotel Georgetown Penang Hotel George Town
  • Sunway Georgetown Penang
  • Sunway Hotel Penang
  • Sunway Hotel Georgetown Penang
  • Sunway Hotel Penang Georgetown
  • Sunway Penang Georgetown
  • Sunway Hotel Georgetown Penang George Town
  • Sunway Penang
  • Sunway Georgetown Penang

Policies

Guests must contact this property in advance to reserve onsite parking. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MYR 0.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

To-go breakfast is offered for an extra charge of MYR 25 for adults and MYR 17 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sunway Hotel Georgetown Penang

  • Does Sunway Hotel Georgetown Penang offer free cancellation for a full refund?
    Yes, Sunway Hotel Georgetown Penang does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Sunway Hotel Georgetown Penang currently open?
    This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change): <ul><li>Fitness facilities</li></ul>
  • What are the cleanliness and hygiene measures currently in place at Sunway Hotel Georgetown Penang?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sunway Hotel Georgetown Penang?
    Yes. Parking spots may be limited.
  • Is there a pool at Sunway Hotel Georgetown Penang?
    Yes, there's an outdoor pool.
  • Are pets allowed at Sunway Hotel Georgetown Penang?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sunway Hotel Georgetown Penang?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Sunway Hotel Georgetown Penang?
    Yes. Nearby restaurants include Dolce Dessert Penang (3-min walk), Soul Café (3-min walk), and VR Penang Lily's Vegetarian Kitchen (4-min walk).
  • What is there to do at Sunway Hotel Georgetown Penang and nearby?
    Sunway Hotel Georgetown Penang has an outdoor pool and a 24-hour fitness center.

Recent reviews

Very good 8.4 From 766 reviews

Exceptional 10.0
Overall was a good stay and staffs are very helpful. It’s a walking distance to Time Square and hawkers place are just right beside the hotel.
AAN JULIANA, my2 night romance trip
Exceptional 10.0
Newly renovated
Newly renovated, lovely and clean room. Can see the hotel taking extra precaution during covid situation which was reassuring.
Kok Wai, my1 night family trip
Exceptional 10.0
Good service but no one at the pool Counter .Need go down at receptionist...overall ok. My daughter so happy
Noor, my1 night family trip
Exceptional 10.0
Mattress and pillows are soft and comfortable. Strict SOP is imposed during the pandemic which is good to ensure the safety of the guest. Easy access to street food.
FOONG, my1 night trip
Very good 8.0
Was a pleasant stay overall, but it was a little bit inconvenient when there’s no electrical outlet next to the bed, as many of us have the habit of checking phone or playing mobile games before sleeping.
my2 night romance trip
Very good 8.0
Advantages : Very spacious, clean and comfy room. Friendly and helpful staffs, especially those receptionist and housekeeper. Strategic location, walking distance to New Lane Streets, nearby to shopping malls and food hunting spots. Disadvantages : Limited parking but during online booking, it stated parking are provided instead of First Come First Serve Basis.
Saranya, my2 night romance trip
Good 6.0
The location is strategic and the room is spacious. It s a shame that the hotel management did not allow dine in and only provide prepacked breakfast due to covid 19. The prepared food was not good and not worth the money paid. I would suggest other guests to just book the room without breakfast.
Eddy, my1 night family trip
Exceptional 10.0
staff are very friendly, room very nice. Overall services excellent. 👍👍
Pauline, my2 night family trip
Exceptional 10.0
Great location
au1 night family trip
Very good 8.0
Someone messed up with my payment details. ... gave hotel a different credit card receipt and I was told to pay for another night I don’t know where the fault lies. But I was held up in the checking out process The hotel solved it... luckily I had my payment receipt and booking reference Such carelessness should not have happened
Kooi Lean, my2 night family trip

Sunway Hotel Georgetown Penang