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Canopy by Hilton Hangzhou West Lake

Luxury hotel with restaurant, connected to a shopping center, near West Lake

  • Free WiFi and free parking
From
Rs8,739

Image gallery

  • Lobby
  • Lobby
  • Deluxe Room, 1 King Bed - Living Area
  • Deluxe Room, 2 Twin Beds - Living Area
  • Lobby
Lobby. Image 1 of 39.
1 / 39Lobby
2 Guohuo Road, Hangzhou, 310001, China
10.0.Exceptional.
  • Great hotel, brand new with a good breakfast. Rooms were comfortable and attractive.…

    Apr 3, 2021

  • Nice new hotel, very good value for it's location and the quality of the rooms, very nice…

    Mar 19, 2021

See all 4 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 160 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • 24-hour front desk

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • Heart of Hangzhou
  • West Lake - 1 min walk
  • Wushan Night Market - 7 min walk
  • Broken Bridge - 19 min walk
  • Beishan St - 20 min walk
  • Qinghefang Old Street - 24 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Lake View
  • Deluxe Room, 1 King Bed, Balcony
  • Room, 1 King Bed, Accessible
  • Suite, 1 King Bed
  • Loft, 1 King Bed
  • Premium Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds

Location

2 Guohuo Road, Hangzhou, 310001, China
  • Heart of Hangzhou
  • West Lake - 1 min walk
  • Wushan Night Market - 7 min walk

What’s around

Landmarks

  • Heart of Hangzhou
  • West Lake - 1 min walk
  • Wushan Night Market - 7 min walk
  • Broken Bridge - 19 min walk
  • Beishan St - 20 min walk
  • Qinghefang Old Street - 24 min walk
  • Wulin Square - 30 min walk
  • Leifeng Pagoda - 39 min walk
  • China National Silk Museum - 2.8 mi / 4.5 km
  • Lingyin Temple - 5.2 mi / 8.4 km
  • Longjing Village - 5.7 mi / 9.1 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 36 min drive
  • Hangzhou Station - 5 min drive
  • Hangzhou East Railway Station - 9 min drive
  • Hangzhou South Station - 17 min drive
  • Ding'an Road Station - 8 min walk
  • Longxiangqiao Station - 11 min walk
  • Chengzhan Station - 18 min walk

At a glance

Hotel size

  • This hotel has 160 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • 24-hour fitness facilities

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop

Facilities

  • Year Built - 2020
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 52-inch LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of CNY 138 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, American Express and JCB International. Cash is not accepted.

Also known as

  • Canopy By Hilton Hangzhou West
  • Canopy by Hilton Hangzhou West Lake Hotel
  • Canopy by Hilton Hangzhou West Lake HANGZHOU
  • Canopy by Hilton Hangzhou West Lake Hotel HANGZHOU

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Canopy by Hilton Hangzhou West Lake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Café at the Hyatt (6-min walk), Hubin 28 (6-min walk), and 麦当劳 (7-min walk).
  • Maintain your daily exercise routine at the 24-hour gym.
10.0.Exceptional.
  • 10.0.Exceptional

    xuenong, 1 night business trip, Apr 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    dan, 3 night business trip, Apr 14, 2021

    Verified Hotels.com guest review

See all 4 reviews