Hilton Phuket Arcadia Resort & Spa

Photo gallery for Hilton Phuket Arcadia Resort & Spa

Primary image
On the beach, white sand, beach towels
On the beach, white sand, beach towels
On the beach, white sand, beach towels
5 outdoor pools, free cabanas, pool umbrellas

Overview of Hilton Phuket Arcadia Resort & Spa

Hilton Phuket Arcadia Resort & Spa

5.0 star property
Upscale beachfront hotel with spa, near Karon Beach

8.4/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is ₹55
Price available on 20/08/2022
Map
333 Patak Road, Karon Beach, Karon, Phuket, 83100
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 3 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • Internet in the lobby
  • 3 outdoor tennis courts
  • 24-hour fitness center
  • Beach towels
  • Children's pool
For families
  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Karon Beach - 16 min walk
  • Kata Beach - 30 min walk
  • Kata Noi Beach - 8 min drive
  • Patong Beach - 16 min drive
  • Jungceylon Shopping Center - 18 min drive
  • Bangla Road - 19 min drive
  • Nai Harn Beach - 23 min drive
  • Rawai Beach - 18 min drive
  • Central Festival Phuket Shopping Center - 16 min drive
  • Kamala Beach - 46 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 86 min drive
  • Airport shuttle (surcharge)

About this property

Hilton Phuket Arcadia Resort & Spa

Hilton Phuket Arcadia Resort & Spa is a great choice for your beach stay in Karon, putting you near activities like scuba diving, snorkeling, and surfing/body boarding. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and facials. Sails Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast. Other highlights at this luxurious hotel include 3 poolside bars, a 24-hour fitness center, and a fitness center. Fellow travelers like the pool and helpful staff.

Languages

Chinese (Mandarin), English, Russian, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 662 rooms
  • Arranged over 40 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11 AM
  • 3 restaurants
  • 2 bars/lounges
  • 3 poolside bars
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Waterslide
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Children's menu
  • Children's games
  • Toys

What to do

  • On the beach
  • Tennis
  • Racquetball/squash
  • Shopping
  • Pool table
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • 11 meeting rooms
  • Computer station
  • Conference center (25834 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Built in 1986
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • 5 outdoor pools
  • Full-service spa
  • 3 outdoor tennis courts
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Russian
  • Thai

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, eforea. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Sails Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast only.
Thai Thai Restaurant - Overlooking the pool and garden, this fine-dining restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Ocean Beach Club - This beach restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Cafe' Cino - This poolside café specializes in international cuisine and serves breakfast and lunch. Open daily.

Fees & policies

Optional extras

  • Wired Internet access is available in public areas for THB 300 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of THB 650 for adults and THB 325 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 1400 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for THB 1900.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property does not allow children 16 and younger to access the Panorama Lounge after 5:30 PM.

Also known as

Hilton Phuket Arcadia Resort Karon
Hilton Phuket Arcadia Resort
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia
Hotel Hilton Phuket Arcadia Resort & Spa Karon
Karon Hilton Phuket Arcadia Resort & Spa Hotel
Hotel Hilton Phuket Arcadia Resort & Spa
Hilton Phuket Arcadia Resort & Spa Karon
Hilton Phuket Arcadia Resort Spa
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia Resort And Spa

Frequently asked questions

Overall score and ratings

8.4

Very good

8.9/10

Cleanliness

8.7/10

Staff & service

8.5/10

Amenities

8.1/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Mariyam, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Kin Leng, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good Stay but very unlike Hilton standard.
Good Hotel. May need some modernisation and refurbishment.
Raja, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect venue to recharge
We enjoyed the hotel compound and landscaping. The different swimming pools in different areas were fantastic! As the hotel's buildings were spread thru out the grounds, it made us feel like we had a lot of space and privacy at the restaurants, common areas and pools. We were given a sea-facing room in the Lotus wing. You can catch really nice sunset views from the balcony. Overall, service from the hotel personnel was warm and friendly. They made us feel welcomed. The rooms are in need of refurbishing (dated furniture), but nonetheless, it was still a comfortable stay. All the facilities are well-maintained.
Chika, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Not happy with staffs Bad Service mind
Dr. Benjamin, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Dr. Benjamin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great staff amazing facility always stay at this facility
Kerry, 12-night romance trip
Verified Wotif guest review

10/10 Exceptional

PATRICIA, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel near to Karon beach
Very nice hotel. Karon beach right on the other side of the road. We had ocean view room in a main building. The room was nice, we did like a lot the view. Some furniture was missing from our room (e.g. we had only one chair) and we would've liked to have a table and chairs on the balcony. Very friendly and professional staff and room service. There are some cats wondering around the premises. I assume cats are good to restrict pests, but occasionally you can smell where the cats have been. This was not bothering us too much, and I'd keep the cats if they help to keep the premises free from pests.
Mirva, 2-night trip
Verified Hotels.com guest review

6/10 Good

Mohammed, 4-night trip
Verified Hotels.com guest review