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Mercure Brisbane Garden City

Photo gallery for Mercure Brisbane Garden City

Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Standard Room | Premium bedding, in-room safe, desk, iron/ironing board
Standard Room, 2 Twin Beds | Premium bedding, in-room safe, desk, iron/ironing board

Overview of Mercure Brisbane Garden City

Mercure Brisbane Garden City

3.5 star property
3.5-star hotel within walking distance of Westfield Garden City Shopping Mall

8.2/10 Very good

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Kitchenette
  • Non-smoking
  • Air conditioning
  • Lounge area
Map
18 Macgregor St, Upper Mount Gravatt, QLD, 4122

Room options

About this area

What's nearby

  • In Upper Mount Gravatt
  • South Bank Parklands - 17 min drive
  • XXXX Brewery - 18 min drive
  • Suncorp Stadium - 19 min drive
  • Roma Street Parkland - 21 min drive
  • Brisbane Cruise Terminal - 22 min drive
  • University of Queensland - 31 min drive

Getting around

  • Brisbane Airport (BNE) - 25 min drive
  • Brisbane Fruitgrove Station - 6 min drive
  • Brisbane Kuraby Station - 6 min drive
  • Brisbane Altandi Station - 6 min drive

Restaurants

  • Lagoona Resort Restaurant - 8 min walk
  • Domino's - 11 min walk
  • Kebab Palace Mangal & Pide - 11 min walk
  • Pancake Manor - 11 min walk
  • Kinn Thai Restaurant - 11 min walk

About this property

Mercure Brisbane Garden City

When visiting Brisbane, Mercure Brisbane Garden City is a great choice to consider. Guests will have free perks like WiFi and self parking. A snack bar/deli, a terrace, and a garden are other highlights. The helpful staff and location get great marks from fellow travelers.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in available
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices); 4-device limit)

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Snack bar/deli

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Lowered electrical outlets in bathroom
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 38-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices) and 4-device limit)
  • Phone

Food and drink

  • Mini-fridge
  • Microwave
  • Kitchenette

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of AUD 16.50 per person (approximately)
  • Late check-out can be arranged for an extra charge of AUD 40.00 (subject to availability)
  • Credit card charges are subject to an extra charge of 2.5 percent

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

Also known as

Travelodge Garden City Hotel Upper Mount Gravatt
Travelodge Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel
Travelodge Hotel Garden City Brisbane
Mercure Brisbane Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel Upper Mount Gravatt

Frequently asked questions

Does Mercure Brisbane Garden City offer free cancellation for a full refund?
Yes, Mercure Brisbane Garden City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Brisbane Garden City?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at Mercure Brisbane Garden City on 8 December 2022 start from ₹9,013, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Brisbane Garden City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Brisbane Garden City?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Brisbane Garden City?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Brisbane Garden City?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of AUD 40.00 (subject to availability). Express check-in and contactless check-out are available.
Is there an onsite casino at Mercure Brisbane Garden City?
No, this hotel doesn't have a casino, but Treasury Casino (17-min drive) is nearby.
What is there to do at Mercure Brisbane Garden City and nearby?
Mercure Brisbane Garden City has a garden.
Are there restaurants at or near Mercure Brisbane Garden City?
Yes. Nearby restaurants include Lagoona Resort Restaurant (8-min walk), Domino's (11-min walk), and Kebab Palace Mangal & Pide (11-min walk).
Does Mercure Brisbane Garden City have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a microwave and a coffee maker.
What's the area around Mercure Brisbane Garden City like?
Mercure Brisbane Garden City is in Upper Mount Gravatt, a short 14-minute walk from Westfield Garden City Shopping Mall. Travelers give top marks for the hotel's prime location.

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.5/10

Staff & service

7.8/10

Amenities

7.9/10

Property conditions & facilities

7.9/10

Eco-friendliness

6/10 Good

Jurgen, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Wei-lun, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Reannyn, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The Reception staff were wonderful. Close access to go Sunshine Coast and Gold Coast. Property is plain and basic. House keeping continued to miss things and the poor reception folks had to bring them over.
Ashish, 3-night family trip
Verified Wotif guest review

8/10 Very good

Clean, quiet, comfortable bed, good shower pressure, friendly service. Only breakfast during the week though and would have to go a big block away to shopping centre if want breakfast on the weekend.
Elizabrth, 1-night family trip
Verified Wotif guest review

8/10 Very good

Sharlene, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Near to where we needed to be
David, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Wayne, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The property and area are old and tried. The Staff are the best and always helpful. However will not be staying there again as the accommodation is old and not well maintained, it is overpriced at $206 per night and can get better and closer to Brisbane CBD for at least half that price. Good bye.
Warwick, 1-night romance trip
Verified Wotif guest review

8/10 Very good

Bronwyn, 1-night trip
Verified Hotels.com guest review