8/10 Very good
3 January 2022
Overall pleasant stay with some caveats
The location is convenient to the center of Puerto Ayora and close to some great restaurants / cafes like Midori and 1835 Coffee. Everything was clean, neat, with a lovely design. My only caveat is that we had a sleepless night on Dec. 30th because the house next door to the hotel decided to have a party and our room was the most affected because of the wall. Unfortunately, the hotel is not manned after 10 PM and the front desk had neglected to tell us that there was an emergency phone. We emailed and called the normal number several times, obviously to no avail. However, this is unlikely to affect the average guest since we were staying over a holiday period and our specific room was the closest to this neighbor - and just remember about the emergency phone! Moreover, we ended up being satisfied with the resolution provided by the hotel.
Diana, 3-night trip
Verified Hotels.com guest review