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Shibuya Excel Hotel Tokyu

3.5-star hotel with 2 restaurants, near Shibuya Crossing

  • Free WiFi
From
Rs7,047

Image gallery

  • Reception
  • Reception
  • Standard Twin Non-Smoking, 7 - 12F - Living Area
  • Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View) - Bathroom
  • Reception
Reception. Image 1 of 74.
1 / 74Reception
1-12-2, Dogenzaka, Tokyo, 150-0043, Tokyo-to, Japan
9.0.Superb.
  • since I was in quarantine, so no room service and m inside the room only.

    Nov 7, 2021

  • Excellent view, very comfortable room… exciting part of town

    Dec 5, 2021

See all 843 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Transport options
Dining options
Walkable
  • Free WiFi
  • Parking available
  • Airport transfer
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 408 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Airport shuttle

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Shibuya
  • Shibuya Crossing - 3 min walk
  • Tokyo National Olympic Stadium - 34 min walk
  • Tokyo Tower - 2.9 mi / 4.6 km
  • Tokyo Imperial Palace - 4.1 mi / 6.5 km
  • Tokyo Dome - 6.2 mi / 10 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Excel Semi-Double Non-Smoking, 21 - 24F
  • Standard Twin Non-Smoking, 7 - 12F
  • Excel Twin Non-Smoking, 21 - 24F
  • Standard Double Non-Smoking, 7 - 12F
  • Premier Double Non-Smoking, 13 - 19F
  • Triple Room Non-Smoking, 7 - 12F
  • Quad Room Non-Smoking, 7 - 12F
  • Semi Double Room Non-Smoking, 13 - 19F
  • View Twin Non-Smoking, 13 - 19F
  • Deluxe Twin, Non-Smoking, 13 - 19F
  • Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)
  • Standard Single Room, 1 Bedroom

What’s around

Landmarks

  • In Shibuya
  • Shibuya Crossing - 3 min walk
  • Tokyo National Olympic Stadium - 34 min walk
  • Tokyo Tower - 2.9 mi / 4.6 km
  • Tokyo Imperial Palace - 4.1 mi / 6.5 km
  • Tokyo Dome - 6.2 mi / 10 km
  • Toyosu Market - 6.9 mi / 11.1 km
  • Sensō-ji Temple - 8.1 mi / 13 km
  • Tokyo Sky Tree - 8.2 mi / 13.2 km

Getting around

  • Haneda Airport (HND) - 17 min drive
  • Narita Intl. Airport (NRT) - 53 min drive
  • Shinsen Station - 8 min walk
  • Daikan-yama Station - 17 min walk
  • Harajuku Station - 18 min walk
  • Shibuya Station - 2 min walk
  • Omote-sando Station - 18 min walk
  • Meiji-jingumae 'Harajuku' Station - 20 min walk
  • Airport shuttle (surcharge)
map
See on map
1-12-2, Dogenzaka, Tokyo, 150-0043, Tokyo-to, Japan

At a glance

Hotel size

  • This hotel has 408 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Covered onsite self parking (JPY 2100 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service

Working away

  • Number of meeting rooms - 1
  • Conference space
  • Conference space size (feet) - 108
  • Conference space size (meters) - 10

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Pay movies
  • Digital TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 3388 per person (approximately)
  • Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs JPY 2100 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

  • Excel Hotel Tokyu
  • Shibuya Tokyu Excel Hotel
  • Shibuya Excel Hotel Tokyu Tokyo
  • Shibuya Excel Tokyu Tokyo
  • Shibuya Excel Hotel Tokyu Hotel
  • Shibuya Excel Hotel Tokyu Tokyo
  • Shibuya Excel Hotel Tokyu Hotel Tokyo
  • Excel Shibuya Hotel
  • Excel Tokyu
  • Hotel Excel Shibuya Tokyu
  • Hotel Excel Tokyu Shibuya
  • Shibuya Excel Hotel Tokyu
  • Shibuya Excel Tokyu
  • Shibuya Tokyu
  • Shibuya Tokyu Excel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Shibuya Excel Hotel Tokyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 2100 per night.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Curry Shop C & C (7-min walk) and Akihabara Electric Town (5.7 mi).
  • Yes, an airport shuttle is available. The charge is JPY 3200 per person one-way.
  • Recommended spots to visit include Shibuya Crossing (3-min walk) and Tokyo National Olympic Stadium (1.8 mi), along with Tokyo Tower (2.9 mi) and Tokyo Imperial Palace (4.1 mi).
9.0.Superb.
  • 10.0.Exceptional

    First time Tokyo

    Wonderful stay. Location is perfect close to train station and lots of food options

    3 night family trip, Nov 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean, friendly, great breakfast. Beautiful view of Shibuya crossing in corner room. Loved all the windows. Will definitely visit again.

    Arielle, 1 night family trip, Sep 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great view!

    2 night family trip, Aug 18, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    convenient location and reasonable price.

    2 night business trip, Aug 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely hotel with normal size rooms. Very helpful staff

    Anna, 8 night business trip, Jul 25, 2021

    Verified Expedia guest review

  • 6.0.Good

    The lobby is pretty and the service was great. The room itself was small, but perfectly adequate. The bathroom however, was out of date, with dirty grout and mold around the lip of the sink. The bathtub shifted around, appearing to not have been installed properly. That was definitely unexpected, given how nice everything else was.

    Michelle, 1 night business trip, Jul 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good to stay! Very convenient location!

    2 night business trip, Jun 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved the location, service and facility. Highly recommend and would book again in the future

    1 night romance trip, Jun 9, 2021

    Verified Expedia guest review

  • 6.0.Good

    Expected better from the famous Excel Tokyu chain

    Outside of hot spring resorts for weekend getaways, which are glorious, and 5-star international hotel chains, which rigidly adhere to standard, Japan just isn't very good at hotels. I was greeted upon check-in by a front desk clerk who was obviously a part-time worker, incapable of slowing down her Japanese speech for me and terrified of English (I asked three times, and had to threaten to switch to English in order to get her to use simple words for things like "quarantine"). She then insisted that I pay for my entire three-day stay up front, which I had never been asked before at any reputable hotel in memory. I refused, since I was considering cutting my stay short. She had to go check with her manager whether that was ok. The room I was given didn't resemble the photos; too-clever photography and lighting, I guess. It had the same cheap wood furniture of every budget hotel in Japan ever, with no decorations, a desk too small to be functional, and the same cheap cookie-cutter unit bathroom that literally every budget hotel has, complete with a bathtub so slippery when wet and soapy, that I struggled to keep my balance and almost fell hard. Emphatically not for elderly guests, and the whole room screams for a remodel. Fortunately opening the large window and enjoying the Shibuya city view helped ease my disappointment, and though small, the room is slightly larger than average: there was a chair and a small side table, and space to put my large suitcase.

    Kyle, 3 night trip, May 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We booked a standard double room for 2 nights upon moving out of Tokyo. A staff at the reception kindly upgraded our room to the upper floor one so that we could enjoy the amazing view before we leave the city and we sure did enjoy our stay. Wonderful customer service and highly recommended!

    2 night romance trip, Jan 20, 2021

    Verified Expedia guest review

See all 843 reviews