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Sofitel Hamburg Alter Wall, Hamburg, Germany

5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Alter Wall 40HamburgHH20457Germany

Luxury hotel with spa, near Hamburg City Hall
  • Free WiFi
Superb9.0
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
Wellness Area
Sufficient wellness & sports facilities
569See all 569 Hotels.com reviews
From 2,686 reviewsTripAdvisor Traveller Rating

Sofitel Hamburg Alter Wall, Hamburg, Germany

from Rs10,772
  • Superior Room, View
  • Luxury Room, City View (canal or city view)
  • Junior Suite, City View (canal or city view)
  • Classic Room
  • Superior Room, City View
  • Suite, City View (Prestige)

At a glance

Key facts

Hotel size

  • This hotel has 241 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Golfing nearby
  • Sailing nearby
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms 19
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2000
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

After a busy day in Hamburg, the luxury Seagull Spa offers heated pool, sauna and fitness area. Guests can also choose a treatment from the spa menu. During annual refurbishment and closure periods, arrangements are made with other properties in town to guarantee Spa facilities as well as swimming pool access. Only treatments will remain on request in these cases. The spa facility is open for children under 12 years old until 5 PM. After 5 PM the spa is adults only.

Dining

Ticino - This restaurant specializes in international cuisine and serves breakfast and dinner. Open select days.

Seven Heads - Onsite cocktail bar. Guests can enjoy alfresco dining (weather permitting).

Sofitel Hamburg Alter Wall, Hamburg, Germany’s small print

Also known as

  • Alter Hamburg
  • Wall Hamburg
  • Accor Hamburg Alter Wall
  • Sofitel Hamburg Alter Wall Hotel Hamburg
  • Sofitel Alter Wall
  • Alter Wall Hamburg
  • Hamburg Sofitel
  • Hamburg Wall
  • Sofitel Hamburg Alter Wall Hotel
  • Sofitel Alter Wall Hamburg
  • Sofitel Alter Wall Hotel
  • Sofitel Alter Wall Hotel Hamburg
  • Sofitel Hamburg Alter Wall

Optional extras

Self parking costs EUR 26 per day

Valet parking costs EUR 26 per day

Buffet breakfast is offered for an extra charge of EUR 32 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per night

Wired Internet access is available in guestrooms for EUR 6 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sofitel Hamburg Alter Wall, Hamburg, Germany

Landmarks

  • In Altstadt
  • Hamburg City Hall - 5 min walk
  • St. Michaelis Church - 11 min walk
  • Moenckebergstrasse - 11 min walk
  • Hamburger Kunsthalle - 18 min walk
  • Fish Market - 35 min walk
  • Neuer Wall - 4 min walk
  • St. Nikolai Church - 5 min walk

Getting around

  • Hamburg (HAM) - 21 min drive
  • Hamburg Central Station - 18 min walk
  • Hamburg Dammtor Station - 19 min walk
  • Sternschanze Station - 6 min drive
  • Rodingsmarkt U-Bahn - 2 min walk
  • Stadthausbrücke S-Bahn - 2 min walk
  • Rathaus U-Bahn - 6 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Superb 9.0 From 569 reviews

Sofitel Hamburg Alter Wall, Hamburg, Germany
Very Good8.0
Could have been better
It was an ok place. Service could have been better for a luxury hotel. What was weird was that they had construction and drilling machines going on in the spa area. One comes to a spa to relax not to hear weird drilling noises.
Sujuki, in1 night romance trip
Sofitel Hamburg Alter Wall, Hamburg, Germany
Exceptional10.0
The rooms were enormous and the bed and pillows must be the most comfortable I have experienced travelling on business. Good amenities throughout the hotel. Able to work in the room too which is sometimes impossible.
A Traveller, gb1 night trip
Sofitel Hamburg Alter Wall, Hamburg, Germany
Exceptional10.0
Good hote
Good location, friendly staff and excellent food. Have seen complaints about reception staff being rude but found them to be friendly and professional
Paul, gb3 night trip
Sofitel Hamburg Alter Wall, Hamburg, Germany
Very Good8.0
Pleasant stay
Good location
A Traveller, gb3 night business trip
Sofitel Hamburg Alter Wall, Hamburg, Germany
Very Good8.0
Service is awful
The bed is fantastic, the bathroom as well. The 'free bottled water' as sent by hotels.com is a lie. It is a 'welcome bottle (single) of water'. None of the staff except the rude Person on duty who laughed in my face seemed to know that. The coffee in the room was either not there or only enough for one person. The spa was good and relaxing. I don't think I will go back there
Grant, gb4 night romance trip

See all reviews

Sofitel Hamburg Alter Wall, Hamburg, Germany

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