8/10 Very good
22 May 2022
Approach from front office personnel was very casual and not customer friendly.
Room key was kept at Reception for cleaning and when returning back, did not find the Goggles kept on the table in the room itself.
Reported to reception immediately around 4 pm on the same day but they send the House keeping staff to us who simply denied for obvious reasons.
Reception personnel did not bothered to inform us about their enquiry if any in the matter or It May be that the complaint was just ignored by sending the person concerned to us.
We did not gave the keys for remaining days of our stay as I had lost my trust over the personnel therein.
Definitely, I will share this incident if anyone ask about the hotel.
Shiladitya
Shiladitya, 3-night family trip
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