Guests
All properties in Kota Bharu, Kelantan, Malaysia

The Grand Renai

4-star Kota Bharu hotel with outdoor pool, connected to a shopping center

  • Free WiFi
From
Rs4,159

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  • The Grand Renai
  • The Grand Renai
  • Outdoor Pool
  • Deluxe Room King - Bathroom
  • The Grand Renai
The Grand Renai. Image 1 of 47.
1 / 47The Grand Renai
Kota Sri Mutiara Jln Yahya Pet, Kota Bharu, 15150, Kelantan, Malaysia
8.4.Very good.
  • Hotel room is a bit old with damp smell. Visitors tend to smoke at non-smoking floor…

    Jul 31, 2021

  • Overall a very good stay. Convenient location. Clean and efficient service by staff make…

    Mar 3, 2021

See all 98 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Shopping
Safe
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 298 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants
  • Outdoor pool
  • Breakfast available
  • Internet in the lobby

For families

  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television

What’s around

  • Heart of Kota Bharu
  • Sultan Mohammad IV Stadium - 20 min walk
  • State Museum - 24 min walk
  • Siti Khadijah Central Market - 31 min walk
  • Istana Jahar - 35 min walk
  • Muhammadi Mosque - 36 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room King
  • Deluxe Room Twin
  • Deluxe Premier King
  • Club Deluxe King
  • Junior Suite
  • Kota Bharu Suite
  • Club Deluxe Twin

What’s around

Landmarks

  • Heart of Kota Bharu
  • Sultan Mohammad IV Stadium - 20 min walk
  • State Museum - 24 min walk
  • Siti Khadijah Central Market - 31 min walk
  • Istana Jahar - 35 min walk
  • Muhammadi Mosque - 36 min walk
  • Hospital Universiti Sains Malaysia - 2.7 mi / 4.4 km
  • Pulau Renjuna - 7.2 mi / 11.6 km
  • Pulau Beluru - 7.3 mi / 11.7 km
  • Cahaya Bulan Beach - 8.1 mi / 13 km
  • Wat Phothivihan - 8.4 mi / 13.5 km

Getting around

  • Kota Bharu (KBR-Sultan Ismail Petra) - 10 min drive
  • Airport shuttle (surcharge)
map
See on map
Kota Sri Mutiara Jln Yahya Pet, Kota Bharu, 15150, Kelantan, Malaysia

At a glance

Hotel size

  • This hotel has 298 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (MYR 10 per day)
  • Onsite valet parking (MYR 20 per day)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Sauna
  • Water skiing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 14284
  • Conference space size (meters) - 1327

Services

  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Dynasty - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Palm Terrace Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Lobby Lounge - This coffee shop serves light fare only. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MYR 3.00 per room, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Wired Internet access is available in public areas for MYR 60 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of MYR 59 for adults and MYR 29.50 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 220 per vehicle (one-way, Maximum occupancy 8)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for MYR 140 per night

ParkingPay at property

  • Self parking costs MYR 10 per day
  • Valet parking costs MYR 20 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

Also known as

  • Hotel Kota Bharu
  • Renaissance Kota Bharu Hotel Kelantan
  • Grand Renai Hotel
  • Grand Renai Kota Bharu
  • Grand Renai
  • Kota Bharu Renaissance
  • The Grand Renai Hotel Kota Bharu
  • Renaissance Kota Bharu Hotel
  • Hotel Kota Bharu Renaissance
  • The Grand Renai Hotel
  • The Grand Renai Kota Bharu
  • The Grand Renai Hotel Kota Bharu
  • Hotel Renaissance Kota Bharu
  • Kota Bharu Hotel Renaissance
  • Kota Bharu Renaissance
  • Kota Bharu Renaissance Hotel
  • Renaissance Hotel Kota Bharu
  • Renaissance Kota Bharu
  • Grand Renai Hotel Kota Bharu

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Grand Renai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MYR 10 per day. Valet parking costs MYR 20 per day.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, there are 2 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Nasi Kukus Abe Mie (6-min walk), Restoran Wahida (12-min walk), and The Brick Lane Cafe (2 mi).
  • Yes, an airport shuttle is available. The charge is MYR 220 per vehicle one-way.
  • Have fun during the warmer months with activities nearby such as water skiing. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. The Grand Renai also has a sauna and a fitness center.
8.4.Very good.
  • 6.0.Good

    Out of maintanance

    1. Dirty window and building 2. Old facilities

    Norhayati, 1 night family trip, Nov 5, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Wonderful stay

    Cheng Ee, 3 night business trip, Oct 11, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice n comfortable.

    Shuhaida, 2 night family trip, Sep 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My second time stay at Grand Renai. Warm welcomes by the staffs. Spacious room and comfortable stays. Room are well-maintained. Happy to be here.

    Fazlina, 3 night family trip, Aug 27, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Nice hotel

    One of the best hotels in Kota Bharu, albeit a bit far from other attractions

    nur zunaidah, 1 night trip, Aug 6, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Friendly, helpful staff. Hotel rather dated but reasonably clean.

    1 night romance trip, Jul 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very comfortable and friendly staffs at the counter.

    2 night business trip, Jun 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It is a very nice and high class hotel. The ambiance, room design and maintenance is very good.

    ESAS, 2 night romance trip, Jan 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Spacious junior suite.

    Lina, 1 night family trip, Jan 24, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Old building with run down facility Need repairs upgrade n renovation by now

    1 night business trip, Jan 20, 2020

    Verified Expedia guest review

See all 98 reviews