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Hesperia Madrid, Madrid, Spain

5-star5 stars
Paseo Castellana 57MadridMadrid28046Spain

Luxury hotel with 3 restaurants, near Prado Museum
  • Free WiFi
  • Luxury Hotel
  • Excellent Food
Superb9.2
Service
Fantastic service
Location
Great location
Food
Delicious food
WiFi
Complaints about WiFi
161See all 161 Hotels.com reviews
From 1,561 reviewsTripAdvisor Traveller Rating

Hesperia Madrid, Madrid, Spain

from Rs11,103
  • Standard Single or Double Occupancy
  • Superior Room
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  • Xx
  • Friends & Family Suite
  • Junior Suite
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  • Deluxe Room
  • NH Special offer - non refundable
  • Weekend extender
  • xxDeletedxx
  • xDeluxe
  • Premium
  • Premium Club
  • Deluxe Club
  • Bed&Breakfast Standard
  • Bed&Breakfast Superior
  • Bed&Breakfast Deluxe
  • Bed&Breakfast Premium
  • Bed&Breakfast Junior Suite
  • Bed&Breakfast Family Junior
  • Bed&Breakfast Single Occupancy
  • Bed&Breakfast Superior Single Occupancy
  • Bed&Breakfast Deluxe Single Occupancy
  • Bed&Breakfasts Premium Single Occupancy
  • Bed&breakfasts Junior Suite Single Occupancy
  • Bed&BreakfastsFamily Suite Single Occupancy
  • Double Bed & Breakfast Promo
  • Double Single Use Bed & Breakfast Promo
  • 0B
  • 0B
  • 0B
  • Single Room Bed & Breakfast Promo
  • Deluxe Bed & Breakfast Promo
  • Deluxe Single Use Bed & Breakfast Promo
  • Deluxe
  • Friends & Family Suite
  • Junior Suite
  • Premium
  • Premium Bed & Breakfast Promo
  • Premium Single Use Bed & Breakfast Promo
  • Deluxe Room
  • Deluxe Single Room, 1 Single Bed
  • Junior Suite
  • Junior Suite, 1 Single Bed
  • Premium Room
  • Premium Room, 1 Twin Bed
  • Deluxe Room (Single Use)
  • Premium Room, 1 Double or 2 Single Beds (Single Use)
  • Junior Double Room Single Use, 1 Double or 2 Single Beds
  • Deluxe Triple Room
  • Deluxe Triple Room (Single Use)
  • Deluxe Triple Room
  • Deluxe Triple Room (Single Use)
  • Junior Suite (Extra Bed 2 adults + 1 child)
  • Junior Suite (Extra Bed 3 adults)
  • Family Quadruple Room

At a glance

Key facts

Hotel size

  • This hotel has 171 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • Up to 15 kg

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Train station pickup *

Parking

  • Self parking *

Offsite

  • Area shuttle *

  • Shopping center shuttle *

  • Casino shuttle *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Meeting rooms 8
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Egyptian-cotton sheets
Freshen up
  • Private bathroom
  • Bathtub only
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 15-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Santceloni - This fine-dining restaurant serves lunch and dinner. 2-star Michelin rating. Reservations are required. Open select days.

La Manzana - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open select days.

Hikari Sushi Bar - This restaurant specializes in sushi and serves dinner only. Reservations are required. Open select days.

Scoth Bar - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Hesperia Madrid, Madrid, Spain’s small print

Also known as

  • Hesperia Hotel
  • Hesperia Hotel Madrid
  • Hesperia Madrid
  • Madrid Hesperia
  • Hesperia Madrid Hotel Madrid
  • Madrid Hesperia Hotel
  • Hesperia Madrid Hotel

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 35.20 per night

Buffet breakfast is offered for an extra charge of EUR 36.90 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 20 per pet, per day

Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hesperia Madrid, Madrid, Spain

Landmarks

  • In Chamberi
  • Prado Museum (35-minute walk)
  • Plaza Mayor (40-minute walk)
  • Santiago Bernabeu Stadium (21-minute walk)
  • Thyssen-Bornemisza Museum (33-minute walk)
  • Plaza de Espana (36-minute walk)
  • El Retiro Park (36-minute walk)
  • Las Ventas (39-minute walk)

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 13-min drive
  • Madrid Recoletos Station 22-min walk
  • Madrid Ramon Y Cajal Station 10-min drive
  • Madrid Principe Pio Station 11-min drive
  • Nuevos Ministerios Station 11-min walk
  • Serrano Station 23-min walk
  • Prosperidad Station 24-min walk
  • Self parking (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)

Recent reviews

Superb 9.2 From 161 reviews

Hesperia Madrid, Madrid, Spain
Good6.0
It’s an ok hotel but it’s no way 5 Star. The decor is a little dated, carpets worn etc. The room was pretty small and view was internal walls. Minibar vastly overpriced. The gym on the roof is very good and restaurant offering decent. But there are better hotels in madrid.
Paul, gb1 night trip
Hesperia Madrid, Madrid, Spain
Exceptional10.0
Great Hotel
The hotel was clean, pretty, and the rooms were comfortable. The bathroom was large and the decor was elegant. I loved that they had a guest relations desk where someone helped us plan our whole trip. The only thing I would change is that it was about a 15 minute cab ride to the center of town from the hotel. Otherwise I had no complaints and would recommend this hotel.
Jane, us4 night romance trip
Hesperia Madrid, Madrid, Spain
Exceptional10.0
Great hotel
Probably the nicest hotel I have stayed in this year. I would highly recommend to anyone traveling to Maderid for business or pleasure.
Rene, us3 night business trip
Hesperia Madrid, Madrid, Spain
Very Good8.0
5 star hotel, 3.5 star service
5 star physical accommodation. Very near public transportation. Excellent breakfast. The service sadly did not rise to the level of 5 stars. While the basic services were just fine, the staff just did not go beyond the norm, as one would expect from a hotel of this class. I was leaving a day earlier than my husband, and only learned by chance that there was a taxi strike the next morning. The hotel did not warn the guests about this, and when I asked them how to get to the airport at 6:30 am, they just laughed and said , "take the subway."
A Traveller, us5 night family trip
Hesperia Madrid, Madrid, Spain
Good6.0
Overpriced, but it is an OK hotel.
the deluxe room was small with no view on the 7th floor. the bed was OK. it shakes every time someone moves. The hotel is over priced in food and beverages. for a cappuccino it was 6 euros. it was the housekeeping was outstanding, but they only gave you 2-3 regular nespresso pods. Whenever you call guest services, you have to give them a room number indicating that their telephone system is outdated and resulted, at times, services sent to the wrong room. The TV was small with only one English speaking channel - BBC. The location - it's easy to get to via metro. It's in a nice neighborhood with lovely bars and restaurants. It's a nice location away from the center of Madrid, which is nice, but close enough to walk there within 20-30 mins.
Kristofer, us4 night romance trip

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Hesperia Madrid, Madrid, Spain

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