Guests
All properties in Ourem, Santarem District, Portugal

Mercure Fátima

4-star hotel with restaurant, near Fatima Basilica

  • Free WiFi
From
Rs4,262

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  • Hotel Bar
  • Hotel Bar
  • Superior Twin Room, 2 Twin Beds - Bathroom
  • Superior Twin Room, 2 Twin Beds - Bathroom
  • Hotel Bar
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1 / 114Hotel Bar
Rua Conego Manuel N Formigao 4, Ourem, 2495417, Portugal
9.8.Exceptional.
  • We've been to 31 countries and many many hotels. But this one was by far the best we ever…

    Nov 8, 2021

  • Hotel excelente em todos os sentidos, atendimento acima da média e super atencioso.…

    Nov 4, 2021

See all 17 reviews

Official standards

This property advises that it adheres to Clean & Safe (Portugal), ALLSAFE (Accor Hotels), and SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 72 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Fatima
  • Fatima Basilica - 14 min walk
  • Sanctuary of Our Lady of Fatima - 14 min walk
  • Church of the Most Holy Trinity - 18 min walk
  • Chapel of the Apparitions - 19 min walk
  • Mira de Aire Caves - 10.6 mi / 17.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Twin Room, 2 Twin Beds
  • Superior Room, 1 King Bed

What’s around

Landmarks

  • In Fatima
  • Fatima Basilica - 14 min walk
  • Sanctuary of Our Lady of Fatima - 14 min walk
  • Church of the Most Holy Trinity - 18 min walk
  • Chapel of the Apparitions - 19 min walk
  • Mira de Aire Caves - 10.6 mi / 17.1 km
  • Fornea - 11.1 mi / 17.9 km
  • Batalha Monastery - 13.8 mi / 22.2 km
  • Natural Park of Aire and Candeeiros Mountains - 16.6 mi / 26.7 km

Getting around

  • Humberto Delgado Airport (LIS) - 71 min drive
  • Leiria Station - 24 min drive
  • Caxarias Station - 25 min drive
  • Fatima Station - 25 min drive
map
See on map
Rua Conego Manuel N Formigao 4, Ourem, 2495417, Portugal

At a glance

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 10 per day)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness facilities
  • Fitness facilities

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2020
  • Elevator

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Wheelchair-width doorways

Languages Spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Casa Platano - This restaurant specializes in Portuguese cuisine and serves lunch and dinner.

Plane Tree Bistro - This bistro specializes in Portuguese cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.

Plane Tree Bar - Onsite lobby lounge. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 9.5 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards, mobile payments and cash.

Mobile payment options include: MobilePay.

Also known as

  • Mercure Fátima Hotel
  • Mercure Fátima Ourem
  • Mercure Fátima Hotel Ourem
  • Mercure Fátima (Opening January 2021)

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mercure Fátima does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 10 per day. Electric vehicle charging is available.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, Casa Platano offers Portuguese cuisine. Nearby restaurants include Residencia Coroa D'Ouro (4-min walk), Arcos de Fátima (5-min walk), and Manhãs (6-min walk).
  • Maintain your daily exercise routine at the 24-hour gym.
9.8.Exceptional.
  • 10.0.Exceptional

    Otima!

    Atendeu as expectativas!

    Sergio, 2 night trip, Dec 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente

    Excelente hotel. Novo, limpeza impecável. Excelente acomodação e excelente atendimento. Comida excelente. Café da manhã impecável

    Luiz Augusto, 1 night family trip, Nov 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel récent et très design. On se sent comme chez soi Personnel accueillant et très serviable.

    1 night trip, Nov 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Estadia mais que perfeita.

    Há muito tempo que não sentia tanta delicadeza, simpatia e atenção por perto. Só posso agradecer. Uma equipa extraordinária, portanto. Depois, um ambiente tranquilo em todos os espaços do Hotel. Quarto muito amplo, sossegado, com uma cama fantástica. Fizemos, para além do pequeno almoço, mais 2 refeições no restaurante do Hotel e, mais uma vez, tudo perfeito. Muito bom. Rápido. Bem confeccionado. Excelente apresentação. Talvez apenas sugeriria aaior variedade de segundos pratos, eventualmente alguma coisa mais simples, como um simples grelhado. Nota máxima ainda para a iniciativa de oferecer água, localmente tratada, em todos os espaços do Hotel.

    Ana Luisa, 1 night family trip, Oct 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Only negative was no shampo no conditioner or skin lotion. Very nice breakfast

    1 night trip, Oct 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nota 10 !!!

    Hotel ficou pronto em janeiro de 2021. Tudo moderno e com design de ótimo gosto. Café da manhã excelente. Funcionários simpáticos e atenciosos.

    RICARDO, 1 night trip, Sep 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Estadía extraordinaria en Mercure Fátima

    El Hotel Mercure Fátima es excelente, todo a la perfección. La recepción, el restaurante, el bar, las habitaciones, la verdad que quedamos muy sorprendidos. Llegando ya tenían todo listo para nuestra estancia. Lo mejor de todo fue la atención recibida, todos muy amables desde que llegamos, atentos por atendernos y brindarnos un trato muy especial, nos hicieron sentir como en casa.

    Miguel A, 1 night family trip, Aug 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Tudo muito tranquilo e organizado com grande simpatia!

    Eduardo, 1 night trip, Jun 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Paulina, 1 night trip, Jan 8, 2022

    Verified Hotels.com guest review

  • 8.0.Very good

    Lucinia, 1 night trip with friends, Nov 2, 2021

    Verified Hotels.com guest review

See all 17 reviews