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The Quay Hotel Lavender

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City view
Shower, free toiletries, hair dryer, slippers
Shower, free toiletries, hair dryer, slippers

Overview of The Quay Hotel Lavender

The Quay Hotel Lavender

3.0 star property
3-star hotel with restaurant, near Orchard Road

6.0/10 Good

24 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Lounge area
  • Connecting rooms available
  • Restaurant
139 Lavender St, Singapore, 338739
Main amenities
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Concierge services
  • Daily housekeeping
  • Front-desk safe
  • Laundry service
  • Multilingual staff
  • Restaurant
  • Self-serve laundry
  • Vending machine
  • Water dispenser
For families
  • Blackout drapes/curtains
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Elevator
  • Laundry facilities
  • Separate sitting area

Room options

About this area

What's nearby

  • In Kallang
  • Bugis Street Shopping District - 21 min walk
  • Orchard Road - 30 min walk
  • Marina Bay Street Circuit - 37 min walk
  • Mustafa Centre - 6 min drive
  • Suntec City - 14 min drive
  • Gardens by the Bay - 11 min drive
  • Singapore Flyer - 11 min drive
  • Marina Bay Sands Casino - 13 min drive
  • Marina Bay Sands Skypark - 13 min drive
  • Marina Bay Cruise Centre Singapore - 17 min drive

Getting around

  • Seletar Airport (XSP) - 24 min drive
  • Singapore Changi Airport (SIN) - 30 min drive
  • Senai International Airport (JHB) - 76 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 21.9 miles/35.2 km
  • JB Sentral - 49 min drive
  • Bendemeer MRT Station - 4 min walk
  • Lavender Station - 9 min walk
  • Farrer Park Station - 13 min walk


  • Cheng Mun Chee Kee Pig Organ Soup - 2 min walk
  • Abc King - 2 min walk
  • Wanton Fu - 1 min walk
  • Wimbly Lu - 1 min walk
  • Kok Kee Wanton Noodles - 2 min walk

About this property

The Quay Hotel Lavender

When you stay at The Quay Hotel Lavender, you'll be within a 15-minute drive of Orchard Road and Marina Bay Sands Casino. Free perks include WiFi and self parking. Also, Gardens by the Bay and Marina Bay Sands Skypark are within a short drive. Public transportation is just a short walk: Bendemeer MRT Station is 4 minutes and Lavender Station is 9 minutes.


Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of SG Clean (Singapore)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 103 rooms
  • Arranged over 6 floors


  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free covered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Water dispenser


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance


  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas


  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk


  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Hindi
  • Malay

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board (on request)
  • Slippers

Sleep well

  • Bed sheets provided
  • Blackout drapes/curtains
  • Soundproofed rooms

What to enjoy

  • Separate sitting area

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee


  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Children & extra beds

  • Rollaway beds are available for SGD 30.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).


<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

The Quay Hotel Lavender Hotel
The Quay Hotel Lavender Singapore
The Quay Hotel Lavender Hotel Singapore

Frequently asked questions

Does The Quay Hotel Lavender offer free cancellation for a full refund?
Yes, The Quay Hotel Lavender does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Quay Hotel Lavender?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Quay Hotel Lavender?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Quay Hotel Lavender?
Yes, there's free self parking.
What are the check-in and check-out times at The Quay Hotel Lavender?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at The Quay Hotel Lavender?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (13-min drive) and Resort World Sentosa Casino (14-min drive) are both nearby.
Are there restaurants at or near The Quay Hotel Lavender?
Yes, there's an onsite restaurant.
What's the area around The Quay Hotel Lavender like?
The Quay Hotel Lavender is in Kallang, a short 4-minute walk from Bendemeer MRT Station and 10 minutes' walk from Mustafa Centre.







Staff & service




Property conditions & facilities




8/10 Very good

Arumugam, 1-night trip
Verified guest review

2/10 Poor

Verified Expedia guest review

4/10 Fair

Cheap for a reason
Very scruffy and tired-looking. Public areas are particularly bad. Whole place need a damn good clean
4-night business trip
Verified guest review

8/10 Very good

Value for the money paid
Arumugam, 1-night trip
Verified guest review

2/10 Poor

I was next to the elevator. I asked to move. They said no. I had industrial machinery banging on the other side of the wall. There was someone else's hair on my blanked. I came into my room. The air conditioner wasn't on. The front desk man said it would be on shortly. When it was still off 15 minutes later, I began looking for a new hotel, and then checked out. It wasn't one thing. It was all of them. The air conditioner was just the last straw. Also, overall the place - my room especially - feels shabby. And my bed was small, way too low, and narrow. Plus, by the time I left - about 1PM - my bed still hadn't been made.
Jeffrey, 4-night trip
Verified Orbitz guest review

6/10 Good

Mohamed Rizal, 2-night trip with friends
Verified guest review

6/10 Good

Great staff
Excellent staff was very helpful. Location very convenient to public transport and close to several restaurants. The Aircon was my only disappointment.
1-night business trip
Verified guest review

8/10 Very good

Ok stay but not up to its opening standard
Ok stay with generally clean room and toilet. However, the condition has pretty much deteriorated from its initial opening under Aqueen. They have yet to fully branded their rooms as many things are still remnants of the previous establishment so hopefully there will be some form of renewal. I think some of the staff are also tired of the hotel since they give me negative vibes especially their check in and maintenance.
1-night trip
Verified guest review

2/10 Poor

Room was old and very basic. Totally overpriced. At most 2 star hotel standard but charging way more.
2-night trip
Verified guest review

4/10 Fair

1st & last
Room was too small to be labeled as family deluxe. Toilet was too small which insufficient toiletries such as soap & shampoo. Aircon was noisy.
2-night trip
Verified guest review