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SureStay Hotel by Best Western San Diego Pacific Beach

Within easy reach of Mission Bay Park

  • Free WiFi

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Guest Room
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Guest Room
  • Outdoor Pool
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave - Bathroom
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Guest Room
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Guest Room. Image 1 of 21.
1 / 21Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Guest Room
4545 Mission Bay Dr, San Diego, 92109, CA, United States of America
7.8.Good.
  • I was refused a stay here before I could even check in. I was promised a refund by the…

    Jan 12, 2021

  • It was great and no fuss no muss.

    Jan 3, 2021

See all 91 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Quiet
Safe
Dining options
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 66 smoke-free guestrooms
  • Daily housekeeping
  • Self parking
  • Business center
  • 24-hour front desk
  • Vending machine

For families

  • Microwave
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Pacific Beach
  • Mission Bay Park - 11 min walk
  • Crystal Pier - 2.6 mi / 4.1 km
  • Mission Beach - 2.8 mi / 4.5 km
  • University of San Diego - 4.7 mi / 7.6 km
  • La Jolla Cove - 5.4 mi / 8.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)
  • Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

What’s around

Landmarks

  • In Pacific Beach
  • Mission Bay Park - 11 min walk
  • Crystal Pier - 2.6 mi / 4.1 km
  • Mission Beach - 2.8 mi / 4.5 km
  • University of San Diego - 4.7 mi / 7.6 km
  • La Jolla Cove - 5.4 mi / 8.7 km
  • University of California, San Diego - 5.8 mi / 9.4 km
  • San Diego Zoo - 8.4 mi / 13.5 km

Getting around

  • San Diego Intl. Airport (SAN) - 10 min drive
  • San Diego, CA (MYF-Montgomery Field) - 9 min drive
  • General Abelardo L. Rodriguez Intl. Airport (TIJ) - 32 min drive
  • San Diego, CA (SEE-Gillespie Field) - 22 min drive
  • Carlsbad, CA (CLD-McClellan-Palomar) - 29 min drive
  • Old Town Transit Center - 5 min drive
  • San Diego Coaster Sorrento Valley Station - 8 min drive
  • San Diego Santa Fe Depot - 9 min drive
map
See on map
4545 Mission Bay Dr, San Diego, 92109, CA, United States of America

At a glance

Hotel size

  • This hotel has 66 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. This property charges a general deposit at check-in for cash paying guests only.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets stay free
  • Specific rooms only*
  • 1 per room (up to 80 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Things to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 50-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 100 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation to request a pet-friendly room

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

  • Surestay By Best Diego Pacific
  • SureStay Hotel by Best Western San Diego Pacific Beach Hotel
  • SureStay Hotel by Best Western San Diego Pacific Beach Hotel
  • SureStay Hotel by Best Western San Diego Pacific Beach San Diego

*See fees & policies for additional details or extra charges

FAQs

  • Yes, SureStay Hotel by Best Western San Diego Pacific Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's self parking on site (charges apply). Parking spots may be limited.
  • Yes, pets are welcome, with a limit of 1 per room and maximum weight of 80 lbs per pet. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include In-N-Out Burger (8-min walk) and Roberto's Taco Shop Clairemont (2.5 mi).
  • Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course.
7.8.Good.
  • 4.0.Fair

    A lot of noise, but the front desk service is good.

    3 night family trip, Dec 25, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Modest and Clean

    Very modest hotel but the staff is really friendly and accomodating. Simple place and very clean and within walking distance to a few restaurants and stores.

    Kevin, 1 night trip, Dec 23, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Hotel was fine. The rooms were pretty small and our fridge smelled funky. Tons of noise and kind of sketchy people hanging around. We woke up to the sound of a yelping dog left alone in the room next to us at about 4:30am (it went on for about an hour). Would not stay here again.

    6 night family trip, Nov 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel was clean and the staff was very nice, the front desk jayson was friendly and also gave us ideas of places to eat. Very convenient location.

    Maria, 3 night family trip, Nov 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Morning Review

    The staff treats me well. The room is spacious.

    Luthiencia, 1 night business trip, Oct 27, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Disgusting Room

    I arrived to my hotel room and checked in, when we entered the room it reeked of weed, the room was a mess, trash cans were full, sink was covered in facial hair trimming, floors were muddy and had boot prints through the entire bathroom, no towels, sheets covered in food and blankets the the ground in the corner. When I spoke to the hotel manager they had no other rooms available so we had to take our bags back out of the room and vacate the room until they could clean it, so we had to leave for hours before we were able to come back to the room. After we returned it was cleaned, but the noise all through the entire night upstairs and next door was ridiculous. We signed paperwork saying we agreed to quiet hours and the entire night people were stomping around opening and closing their doors. I will never stay here again, and am so upset that nothing was done to improve our stay. I am attatching photos of the disgusting room we we paid for.

    1 night trip, Oct 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Jayson was AMAZING!

    My stay has been amazing so far, starting with the most efficient check in process I've ever been apart of. I had the pleasure of being checked in by Jayson. He was friendly, extremely detail oriented and efficient. I think from start to finish the whole check in process from charge to signitures was maybe 6 minutes. I appreciate it because it had been a long day and I was ready to relax. Even running into Jayson going out to my car he asked "how everything was so far." It is because of people like Jayson that I know I will return and I will refer my family and friends to this very hotel. He treated us with respect and was personable all at the same time. I happen to be a travel consultant for AT&T wireless and United Airlines and i can't wait to rave about this hotel and Jayson to all my employees. He definitely needs a raise...

    Juanita, 1 night family trip, Oct 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The man the helped us at the front desk was very nice and funny was the best customer service I had in a while

    Monique, 1 night trip, Oct 24, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    VERY CLEAN

    Becky, 2 night trip, Oct 23, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Terrible

    The room was absolutely disgusting! It smelled terrible and there were grub addicts everywhere. The room was the size of a shoe box and the pillows were stained and dirty. Smelled as if they disinfected the room after there was a wild drug party in it. I cannot believe that any business can operate like that and rent rooms for this price when the hotels in the area are the same price for much much nicer rooms. The place just needs to be leveled and rebuilt. If I would have known that I was renting a room at a crack den I would have chosen differently. The photos on the website do not match the nastiness of this establishment. It’s just plain gross.

    Justin, 1 night family trip, Oct 17, 2020

    Verified Hotels.com guest review

See all 91 reviews