Cerulean Tower Tokyu Hotel

Photo gallery for Cerulean Tower Tokyu Hotel

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Indoor pool
Room service - dining
Premium bedding, down comforters, minibar, in-room safe
TV

Overview of Cerulean Tower Tokyu Hotel

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Cerulean Tower Tokyu Hotel

4.5 star property
Luxury hotel with spa, near Shibuya Crossing

9.4/10 Exceptional

979 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512
Main amenities
  • Daily housekeeping
  • 7 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business center
For families
  • Children stay free
  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Shibuya
  • Cerulean Tower - 2 min walk
  • Shibuya Crossing - 7 min walk
  • Tokyo Anime Center - 9 min walk
  • NHK Hall - 16 min walk
  • Yoyogi National Gymnasium - 18 min walk
  • Omotesando Hills - 22 min walk
  • Yoyogi Park - 25 min walk
  • Meiji Jingu Shrine - 31 min walk
  • Meiji Jingu Stadium - 32 min walk
  • National Art Center Tokyo - 35 min walk

Getting around

  • Haneda Airport (HND) - 34 min drive
  • Shinsen Station - 8 min walk
  • Daikan-yama Station - 15 min walk
  • Ikejiri-Ohashi Station - 19 min walk
  • Shibuya Station - 4 min walk
  • Omote-sando Station - 19 min walk
  • Naka-Meguro Station - 22 min walk
  • Airport shuttle (surcharge)

About this property

Cerulean Tower Tokyu Hotel

Putting you just a 5-minute drive from Yoyogi National Gymnasium and Roppongi Hills, Cerulean Tower Tokyu Hotel offers an airport shuttle (available on request) for JPY 15000 per vehicle. Guests can visit the spa to be pampered with massages, facials, or body treatments, and COUCAGNO, one of 7 restaurants, serves lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers love the central location and comfortable guestrooms. Public transportation is close by: Shibuya Station is just 4 minutes by foot.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 408 rooms
  • Arranged over 40 floors

Arriving/Leaving

  • Check-in time from 2 PM - 1:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Breakfast is not included in the Breakfast rate for children ages 0-6 who stay at no charge.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 4000 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle from 8:00 AM to 8:00 PM*

Other information

  • Designated smoking areas
  • No alcohol served onsite

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10:30 AM
  • 7 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Taking the kids

  • Children stay free
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Bed rails

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (108 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages spoken

  • English
  • Japanese

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Electronic bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Cerulean Tower Fitness Fitness Club & Spa. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open select days.

Dining

COUCAGNO - This fine-dining restaurant serves lunch and dinner.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Breakfast costs between JPY 3993 and JPY 4110 for adults, and JPY 2055 and JPY 4110 for children (approximately)
  • Airport shuttle service is offered for an extra charge of JPY 15000 per vehicle. Maximum occupancy 6

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs JPY 4000 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The fitness facility is accessible for JPY 2200 per person
  • Pool access available from 9:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Guests under 13 years of age are not allowed in the Executive Salon.
The executive lounge is open 8-10:30 AM for breakfast, 10:30 AM-2 PM and 7-8 PM for tea time, and 2-7 PM for afternoon tea.

Also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Hotel Hotel Tokyo

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Excellent service, excellent view.
Excellent service, excellent view. Room style is classic (slightly out dated) but clean and comfortable. Definitely worth the price.
Keiji, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great Hotel
The hotel was definitely 5 star‼️My only complaint was that we had to leave a day early & they would not change the date for a day earlier than originally scheduled. But I blame it on Hotels.com since I tried to change the date before arrival & was told to do it at the hotel upon arrival 😡so I had to pay for a night that I didn’t need.
Anita M, 14-night family trip
Verified Hotels.com guest review

10/10 Exceptional

SUGURU, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Paul, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff and hotel
Justin, 1-night trip
Verified Expedia guest review

6/10 Good

James, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Jonathon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sayaka, 3-night trip
Verified Hotels.com guest review

6/10 Good

Beautiful hotel, however the check in was sloppy. The gentlemen did not even look at our reservation, mention our free parking, give us our ticket for breakfast or offer an upgrade. When we went to breakfast we were given a bill to pay which we then had to have fixed. Also there was confusion regarding our free parking benefit. Lastly, we went to the workout facilities and they wanted to charge us 2200 yen each even as guests. That must explain why no one was working out in there. Breakfast was just okay especially for the price. Other hotels have just as nice breakfast for a lot less. The saving grace was the room. It was very comfortable and roomy which was why I chose this hotel in the first place. Would I stay there again? I don’t know. There are so many hotels to choose from.
Jenny, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing location, amazing view from our room, and amazing service. Definitely will come back again!
Mayumi, 1-night romance trip
Verified Expedia guest review