Hyatt Place London City East, located near Brick Lane, offers a perfect blend of comfort and style. Enjoy a delicious meal at Zoom Restaurant or grab a coffee at the on-site cafe. Take in panoramic views from the rooftop terrace or stay active with access to the 24-hour gym and free in-room WiFi. With helpful staff always ready to assist, you'll feel right at home.
Black Lion House, 45 Whitechapel Road, London, England, E11DU
What's nearby
Brick Lane - 3 min walk - 0.3 km
Old Spitalfields Market - 9 min walk - 0.8 km
Liverpool Street - 12 min walk - 1.0 km
Tower of London - 13 min walk - 1.1 km
Tower Bridge - 19 min walk - 1.6 km
Getting around
London City Airport (LCY) - 20 min drive
Stansted Airport (STN) - 52 min drive
Heathrow Airport (LHR) - 60 min drive
London (SEN-Southend) - 62 min drive
Gatwick Airport (LGW) - 76 min drive
Luton Airport (LTN) - 77 min drive
Fenchurch Street Station - 13 min walk
Liverpool Street Station - 14 min walk
Shadwell Station - 16 min walk
Aldgate East Station - 4 min walk
Whitechapel Underground Station - 7 min walk
Whitechapel Overground Station - 7 min walk
Restaurants
Pocketsquare Skyline Bar and Terrace - 1 min walk
Burger King - 3 min walk
Exmouth Coffee - 3 min walk
The White Hart - 3 min walk
The Castle - 3 min walk
About this property
Hyatt Place London City East
Hyatt Place London City East features a rooftop terrace and puts you just steps from Brick Lane. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Old Spitalfields Market and The Gherkin are within a 15-minute walk. Fellow travelers like that it's just a short walk to public transportation: Aldgate East Station is 4 minutes away and Whitechapel Underground Station is 7 minutes.
At a glance
DONE
Hotel size
280 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only, 2 total)*
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's games
Working away
24-hour business center
Meeting room
Computer station
Coworking spaces
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 2021
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness center
Banquet hall
Traditional architecture
Accessibility
Area rugs in room
Tile flooring in room
Room amenities
Be entertained
55-cm Smart TV
Digital TV channels
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Shower only
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
Sotto Cucina & Bar - Onsite restaurant.
PocketSquare Skyline Bar - Onsite cocktail bar. Open select days.
The Market - Onsite coffee shop. Open 24 hours. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 12 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
There is a service fee of 5 percent
Pets
Pets are allowed for an extra charge of GBP 25 per pet, per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London
Frequently asked questions
Does Hyatt Place London City East offer free cancellation for a full refund?
Yes, Hyatt Place London City East does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hyatt Place London City East?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25 per pet, per day. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hyatt Place London City East?
Sorry, there's no onsite parking at Hyatt Place London City East.
What are the check-in and check-out times at Hyatt Place London City East?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hyatt Place London City East and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hyatt Place London City East?
Yes, there's an onsite restaurant, Sotto Cucina & Bar.
What's the area around Hyatt Place London City East like?
Hyatt Place London City East is a short 4-minute walk from Aldgate East Station and 15 minutes' walk from Tower of London. The local area is considered walkable as well as being good for public transport.
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Reviews
Hyatt Place London City East Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.8
Amenities
9.0
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently praised for its excellent quality, variety, and options, including vegan and gluten-free choices. (70 reviews)
The gym was decent and a great size for a small property. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Breakfast
Restaurant
Bed
Inner tubing
View
Bathroom
Lobby
Reviews
Verified
10/10 Exceptional
16 April 2026
Fantastic hotel, super nice staff
Helena
Helena, 3-night trip
Verified
8/10 Very good
12 April 2026
Clean airy rooms and friendly staff. Roof top bar is lovely.
Dannielle
Dannielle, 1-night trip
Verified
10/10 Exceptional
16 April 2026
Fantastic staff
Helena
Helena, 1-night trip
Verified
10/10 Exceptional
9 April 2026
Our stay was very comfortable. The staff were so kind and attentive.
Especially Zahid, in the restaurant when we went for our evening meal was very helpful and really looked after us.
Will definitely be recommending and staying here again
zohra
zohra, 3-night trip
Verified
10/10 Exceptional
7 March 2026
Friendly staff at check in, room was spacious and clean and the Italian restaurant in the hotel is great. A great stay overall :)
Sharanjit
Sharanjit, 2-night trip
Verified
10/10 Exceptional
22 March 2026
Great room, close to the tube station, quiet and comfortable, helpful staff
Nikki
Nikki, 1-night trip
Verified
10/10 Exceptional
12 April 2026
Excellent service, stafff were fantastic
Carolyn
Carolyn, 2-night trip
Verified
10/10 Exceptional
16 April 2026
Great breakfast provided with good quality and choice. On the whole staff were very cheerful and helpful, room was nice and clean. Really quiet room, overlooking the main road so has very good soundproofing. Good location for theTower Of London, St Paul's Cathedral and river walks, not too much of a hassle to get to theatreland either.
julie
julie, 1-night trip
Verified
8/10 Very good
12 April 2026
Room was clean and tidy
Paul
Paul, 1-night trip
Verified
8/10 Very good
21 March 2026
The hotel had an easy self check in! Very clean and comfortable! It had all things we needed! Close to the underground to get to all the great places in London easily.
Kristi
Kristi, 1-night trip
Verified
10/10 Exceptional
15 February 2026
Excellent hotel. Everywhere including room clean and very comfortable. Will definitely stay here again.
Chris
Chris, 1-night trip
Verified
10/10 Exceptional
9 February 2026
Super location, clean!
Arina
Arina, 2-night trip
Verified
6/10 Good
12 April 2026
Great neighborhood. Called to see if I could check in early and was told I would need to pay 30£. When I walked by to drop my bags, talked to another front desk person who checked me in right away! Room was ok with a tiny window but very quiet on the back of building.
Sophie
Sophie, 1-night trip
Verified
6/10 Good
14 March 2026
The rooms were clean and spacious, however no parking. The breakfast served had a wide and delicious variety of food and the staff were attentive and helpful
Clementine
Clementine, 1-night trip
Verified
8/10 Very good
12 April 2026
Really enjoyed our stay at this hotel. Fresh modern and clean. Great breakfast choices like continental and cooked with plant milks for those with allergies and a gluten free choice. Room was spacious with a king sized bed and sofa. Environmentally friendly practices like keeping fridges in the room off till needed, reusable bottled toiletries in the bathrooms, opt out of servicing etc.
julie
julie, 1-night trip
Verified
8/10 Very good
9 February 2026
Friendly and (mainly) efficient and helpful staff, good facilities.
Andrew
Andrew, 2-night trip
Verified
10/10 Exceptional
31 March 2026
It was fantastic! Really clean , room cleaned every day to perfection! Staff were friendly and helpful especially Lou in the rooftop bar . The breakfast crew were friendly and helpful , our room was on the 9th floor next to bar and had fabulous views, double glazing so no noise at all . It was so easy to get anywhere from Aldgate East which is a few mins from the Hotel. Would definitely recommend it and wouldn't hesitate to stay there again !
Carol
Carol, 3-night trip
Verified
10/10 Exceptional
29 March 2026
I’ve been there 2 nights for leisure. Personnel super friendly and helpful. You can enjoy a top roof bar at floor 9 associated with the structure. Close to Algade metro line. Reacently refurbished. Room clean and modern restyled. Also good for long staying (they can provide hairdryer, ironing set in ten room)! Honestly super well impressed. Exceed by far the average London hotels level.
Davide
Davide, 2-night trip
Verified
10/10 Exceptional
30 December 2025
We appreciated the friendly staff
yana
yana, 4-night trip
Verified
10/10 Exceptional
6 February 2026
Lovely hotel in the middle of Stratford Westfield. Great bar with nice food and cocktails. Staff we polite and friendly. Room was great too, comfy bed, average sized bathroom but all was clean and tidy.
Worked well for me on a solo work trip.
Christina
Christina, 1-night trip
Verified
10/10 Exceptional
7 February 2026
Hyatt Place East London was fantastic. Warm and friendly staff willing to help with any assistance you may need. The restaurant on site had an amazing dinner and breakfast options. The sky bar has a great view of London while you drink or snack.
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
7 February 2026
Friendly Staff, clean room, Comfortable beds. Small but stocked gym. I paid for added breakfast and it was great breakfast, especially appreciated vegan sausage to have with eggs
Nilyufar
Nilyufar, 1-night trip
Verified
10/10 Exceptional
3 January 2026
Room was very clean. Staff were excellent.
Elsie
Elsie, 1-night trip
Verified
10/10 Exceptional
1 December 2025
Friendly helpful staff, beautiful roof top bar, clean room