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All properties in Tromso, Troms og Finnmark, Norway

Clarion Collection Hotel Aurora

Waterfront hotel in Tromso with restaurant and conference center

  • Free buffet breakfast and free WiFi
From
Rs11,778

Image gallery

  • Outdoor Spa Tub
  • Outdoor Spa Tub
  • Living Area
  • Superior Room (Includes a light evening meal) - Living Area
  • Outdoor Spa Tub
Outdoor Spa Tub. Image 1 of 52.
1 / 52Outdoor Spa Tub
Sjøgata 19-21, Tromso, 9291, Norway
8.6.Fabulous.
  • Pleasant hotel, very central. Only real problem was at breakfast, the warm food was…

    Feb 18, 2021

  • Excellent hotel in a lovely location by the harbour. Staff were excellent and very…

    Feb 28, 2020

See all 358 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Safe
Quiet
Convenient
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 121 smoke-free guestrooms
  • Restaurant
  • Spa tub
  • Fitness center
  • Self parking
  • Conference center

For families

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Hair dryer
  • Elevator
  • Bathtub or shower

What’s around

  • On the waterfront
  • Art Museum of Northern Norway - 2 min walk
  • Nordnorsk Kunstmuseum - 2 min walk
  • Tromso Catholic Church Var Frue Kirke - 3 min walk
  • Tromso Cathedral (Tromso Domkirke) - 3 min walk
  • Polar Museum - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 Double Bed (Includes a light evening meal)
  • Standard Room, 2 Twin Beds (Includes a light evening meal)
  • Superior Double Room, 1 Double Bed
  • Moderate Room, 1 Double Bed (Includes a light evening meal)

Location

Sjøgata 19-21, Tromso, 9291, Norway
  • On the waterfront
  • Art Museum of Northern Norway - 2 min walk
  • Nordnorsk Kunstmuseum - 2 min walk

What’s around

Landmarks

  • On the waterfront
  • Art Museum of Northern Norway - 2 min walk
  • Nordnorsk Kunstmuseum - 2 min walk
  • Tromso Catholic Church Var Frue Kirke - 3 min walk
  • Tromso Cathedral (Tromso Domkirke) - 3 min walk
  • Polar Museum - 5 min walk
  • Mack Brewery - 8 min walk
  • Polaria - 11 min walk
  • Alfheim Stadium - 14 min walk
  • Tromso University Museum - 34 min walk
  • Polar-Alpine Botanical Gardens - 40 min walk

Getting around

  • Tromso (TOS-Langnes) - 13 min drive

At a glance

Hotel size

  • This hotel has 121 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (9 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (NOK 200 per day)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • Fitness facilities
  • Spa tub
  • Sauna

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built - 2001
  • Elevator
  • Television in common areas

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Norwegian
  • Polish
  • Spanish

In the room

Home comforts

  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Be entertained

  • LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi

Special features

Dining

Restaurant Aurora - This buffet restaurant serves breakfast, dinner, and light fare.

Small print

Also known as

  • Clarion Bryggen
  • Clarion Tromso
  • Tromsø Clarion
  • Clarion Collection Hotel Aurora Hotel
  • Clarion Collection Hotel Aurora Tromso
  • Clarion Collection Hotel Aurora Hotel Tromso
  • Clarion Bryggen Tromso
  • Clarion Hotel Bryggen
  • Clarion Hotel Bryggen Tromso
  • Clarion Collection Aurora
  • Clarion Collection Hotel Aurora Tromso
  • Clarion Collection Hotel Aurora
  • Clarion Collection Aurora Tromso
  • Clarion Collection Aurora

Optional extras

Self parking costs NOK 200 per day

Rollaway beds are available for NOK 300.0 per night

Cribs/Infant beds are available for NOK 100.0 per night

Pets are allowed for an extra charge of NOK 250 per pet, per stay

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Clarion Collection Hotel Aurora does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs NOK 200 per day. Electric vehicle charging is available.
  • Yes, pets are welcome. There's a charge of NOK 250 per pet, per stay.
  • You can check in from 3 PM - 3 AM. Check-out time is noon. Contactless check-out is available.
  • Yes, there's an onsite restaurant, Restaurant Aurora. Nearby restaurants include Egon Tromsø (4-min walk), Mathallen (4-min walk), and Risø kaffebar (4-min walk).
  • Have fun with nearby winter activities like skiing. Relax in the spa tub or enjoy the use of other amenities, which include a sauna and a fitness center.
8.6.Fabulous.
  • 8.0.Very good

    Very nice but some improvements

    Overall I was very happy. The location is excellent, the beds very comfortable, the rooftop jacuzzi a lovely treat, They staff very friendly, and all the food was delicious (and shockingly included in the room rate)! The negatives: cleanliness in rooms could be improved. They forgot to clean my room a day and the other days when they did clean it was perfunctory (didn’t replace empty tissues or toilet roll, didn’t vacuum), no towels in the spa area, no in room safe which is pretty standard, and no one ever answers the phone when you call reception. Finally, my room door came off a hinge (how?!) upon return from a northern lights chase at 3:30 am and we couldn’t figure out why the door wouldn’t close properly. While the hotel staff said someone would fix it the next morning, no one ever came to do so and when I inquired the following evening, was told the handy man would’t be in until the next day (Monday). I should have been told that without having to ask and they should have switched my room. They did offer but only after I inquired and at that point it was late evening / not worth packing my stuff up for one last night. One more thing to note, you have to swipe the key to lock the door when you leave. This is an unusual feature on a hotel room and it would be helpful if they point that out at check in. We did not realise that feature for two days and were leaving the door unlocked.

    Sara, 3 night family trip, Feb 19, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Very friendly staff. Great location. Access to tea coffee water all day. Food all in, breakfast, waffle's and Eve meal. The waffles you make yourself but there was only one waffle maker, another waffle maker would have been perfect! Limited clothing storage in our room but was fine for us as we only stayed for 3 nights. I would highly recommend this hotel and Tromso as we really enjoyed our stay.

    John, 3 night romance trip, Feb 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It had good food, and it was all included in the stay!! The free wifi was a plus too!!

    4 night family trip, Feb 12, 2020

    Verified Travelocity guest review

  • 10.0.Exceptional

    We enjoyed our stay at the hotel. The staff was nice and helpful.The room was clean. Breakfast and dinner were alright.The hot tub outside and the view was excellent.

    5 night romance trip, Feb 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    We really enjoyed our stay. The room was spacious for 2 people. We had waffles and dinner one night. Friendly staff. Tha k you

    5 night family trip, Feb 8, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Lost luggage

    We checked out and left our luggage in the luggage room for a few hours. The hotel staff then mistakenly put it on a coach going to the airport with another group of people. When we went to get our luggage from the room they told us it must have been stolen, which was very distressing. We left our contact details with the staff and left to fly home to the UK with no luggage. The next day I spent all morning on the phone to my insurance company arranging a claim. I also had to contact Tromso police to register it as a crime. Then I called the hotel to ask them a question about the insurance claim and they casually told me "Oh, your luggage is here actually". It had been returned on the coach the night before and no one had bothered to contact me to tell me. WHY did the hotel not have the common decency to call me the night before once my luggage was returned?? This would have saved me a lot of distress and wasted time. The manager was very rude on the phone and said my luggage was my problem and he will not take responsibility for losing it. I think a hotel should be organised enough to have a system whereby they can keep track of luggage and not lose it through sheer incompetence and disorganisation. It has now been over a week since they lost our luggage and IT STILL HASN'T COME BACK. Meanwhile, I have had to purchase new make up, new make up brushes, new clothes and a pair of shoes because of this. THEIR MISTAKE HAS COST ME SO MUCH MONEY!

    Victoria, 3 night trip, Feb 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great reception and dinning room staff. Housekeeping was hit and miss depending on staffing levels, twice came late afternoon and had to decline as trying to chill out. Also we are room 327 and everyday and night two large dirty linen cages stored by room. Also avoid this room as noisy from traffic and very dark.

    Gelawixey, 5 night romance trip, Jan 30, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean room, comfortable bedding, efficient housekeeping. Plenty to choose from for breakfast, excellent spread, afternoon waffles, a treat. Light evening meals more than adequate. Would like give a special mention to Frederic who works in the dining hall. He was always pleasant, polite, efficient and happy to have a quick chat. He does made our stay special. What a fine young man and truly an asset to Clarion hotel. We’re very happy to return and stay again. Felisa and Trish

    7 night romance trip, Jan 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The inclusive food - breakfast choice was very good, waffle making fun, and “light” evening meal that was more than enough plus jacuzzi and sauna

    4 night romance trip, Jan 19, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Lovely staff. Decor very dated. Bed comfortable. Room small. Bathroom ok. Breakfast amazing. Dinner was ok, but buffet style, although nice to have the option, as eating out every night would break the bank. Fresh waffles and hot drinks in the afternoons a great idea for when you get back from a day tour. Open air jacuzi a great amenity to have, with air freezing but water boiling. Room cleaning not the best. Overall ok, considering the price with meals compared to other hotels in Tromso. Would probably try their sister With hotel across the road next time as looks newer and nicer.

    5 night romance trip, Jan 19, 2020

    Verified Ebookers guest review

See all 358 reviews