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1 room, 2 adults

Hotel ILUNION Suites Madrid, Madrid, Spain

4-star4 stars
Lopez de Hoyos, 143, Madrid, Madrid, 28002, Spain

4-star hotel with restaurant, near Avenida America
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,528 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Room
Great room
Comfort
Very comfortable
Wellness
Wellness & sports facilities could be improved

Hotel ILUNION Suites Madrid, Madrid, Spain

from Rs4,593
  • Premium Room
  • Standard Room
  • Standard with extra bed
  • Superior Room
  • Family Room
  • Quadruple Room
  • Triple Room (2+1)

What’s around Hotel ILUNION Suites Madrid, Madrid, Spain

Landmarks

  • In Chamartin
  • Santiago Bernabeu Stadium - 25 min walk
  • Las Ventas - 28 min walk
  • El Retiro Park - 42 min walk
  • Avenida America - 1 min walk
  • Paseo de la Castellana - 23 min walk
  • U.S. Embassy - 29 min walk
  • WiZink Center - 37 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 12 min drive
  • Nuevos Ministerios Station - 29 min walk
  • Madrid Recoletos Station - 5 min drive
  • Madrid Chamartín Station - 5 min drive
  • Alfonso XIII Station - 1 min walk
  • Prosperidad Station - 8 min walk
  • Avenida de la Paz Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 152 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Working away
  • Business center
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 6997
  • Conference space size (meters) - 650
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1999
  • Elevator
  • Television in common areas
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Bulgarian
  • English
  • French
  • German
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

El Fogon - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel ILUNION Suites Madrid, Madrid, Spain’s small print

Also known as

  • Confortel Suites
  • Confortel Hotel Madrid
  • Madrid Confortel Hotel
  • Confortel Suites Madrid Hotel
  • Ilunion Suites Madrid Madrid
  • Hotel ILUNION Suites Madrid Hotel
  • Hotel ILUNION Suites Madrid Madrid
  • Hotel ILUNION Suites Madrid Hotel Madrid
  • Confortel Suites Hotel
  • Confortel Suites Hotel Madrid
  • Confortel Suites Madrid
  • Hotel ILUNION Suites Madrid
  • Hotel ILUNION Suites
  • ILUNION Suites Madrid
  • ILUNION Suites
  • Confortel Suites Madrid Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Optional extras

Late check-out can be arranged for an extra charge of EUR 20.00 (subject to availability)

Self parking costs EUR 23 per day

Buffet breakfast is offered for an extra charge of EUR 14.00 for adults and EUR 7.00 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 387 reviews

Exceptional 10.0
Stay here - you won't regret it!
I stayed here for business and my family joined me for a few of the days I was here. The hotel is in a great location, the room was fantastic. The staff lovely and the breakfast was wonderful. We will always be staying here every time we come to Madrid.
us6 night business trip
Exceptional 10.0
All excellent
VICTOR DANIEL, gb2 night family trip
Exceptional 10.0
Great hotel
The customer service was great very welcoming but disappointed about the bar closing at 11pm
Emma, gb4 night trip
Exceptional 10.0
Realy good and very clean
yvan, us1 night trip with friends
Fair 4.0
A good hotel however got dratically worse recently
Having stayed at this hotel several times i had expected very high standards of service and hotel quality. Unfortunately i dont know what's happened in the last year both have got worse. The little things in service are not there anymore. In the past i have arrived before 2pm and because this is a large hotel they would give you an available room asap. For some reason this time they are intent on making you wait until the 2pm check in time. When we came to our room we were so disspointed with the room they offered, nowhere near what we had the first few times and asked to see other rooms. The receptionists who stated had worked there for 2 years had no idea what rooms the hotel actually offered. I would expect better training for a supposed 4 star hotel. The toilet didnt work properly, the tv remote didnt work properly and when i asked for a couple of glasses to enjoy a drink from in my room the bar man didnt want to give at first. My friend had his shorts taken in accident by the cleaning team and 3 days after asking they cant say weather its been found in the laundry. The most frustrating part was as we booked are stay in 3 parts due to deciding to extend our stay as our first booking ended the hotel decided to lock us out of our room until we had done the second part of the payment. We checked with reception the previous night that there was no issue and that payment had been taken and she confirmed all done with no issues. Making me feel like a criminal.
David, gbOther trip

Hotel ILUNION Suites Madrid, Madrid, Spain

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