4/10 Fair
6 March 2023
Could be better
It was a great location, close to winter garden and a late night concert we attended. The front desk was helpful, but the hotel left some things to be desired.
I was surprised to see a tangled blob of black hair on the floor near the bathroom, and a few other hairs here and there. When I got into bed, it was so soft that I slid toward the middle of the bed where my husband was. The slant was not comfortable so I tried to compensate with a pillow and by sliding to the edge of the bed. Minor details like no facial tissues gave the feeling this hotel has not gone out of its way to make customers stay memorable.
nancy
nancy, 1-night trip
Verified Hotels.com guest review