The Royal Sonesta San Juan

Photo gallery for The Royal Sonesta San Juan

Primary image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, cabanas (surcharge), pool umbrellas

Overview of The Royal Sonesta San Juan

The Royal Sonesta San Juan

4.0 star property
Carolina beachfront hotel with spa and outdoor pool

8.2/10 Very good

1,388 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is ₹23,510
Price available on 04/10/2022
Map
5961 Isla Verde Avenue, Carolina, 00979
Main amenities
  • On the beach
  • 6 restaurants and 2 beach bars
  • 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Valet parking
  • Self parking
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Isla Verde
  • Casino del Mar at La Concha Resort - 6 min drive
  • Condado Beach - 7 min drive
  • Pan American Pier - 9 min drive
  • Puerto Rico Convention Center - 9 min drive
  • Jose Miguel Agrelot Coliseum - 14 min drive
  • Port of San Juan - 10 min drive
  • Fort Buchanan - 13 min drive
  • El Yunque National Forest - 26 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 6 min drive

About this property

The Royal Sonesta San Juan

4-star family-friendly hotel in the heart of Isla Verde
You can look forward to 2 beach bars, a swim-up bar, and a poolside bar at The Royal Sonesta San Juan. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and sun loungers. Indulge in a massage at Brisas Zen Spa, the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature American cuisine and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
Other perks at this hotel include:
  • An outdoor pool with cabanas, sun loungers, and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and ATM/banking services
  • Tour/ticket assistance, concierge services, and a TV in the lobby
  • A ballroom, a 24-hour front desk, and luggage storage
  • Guest reviews speak highly of the proximity to the airport
Room features
All guestrooms at The Royal Sonesta San Juan feature perks such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, balconies, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 398 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 31 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 25 per day; includes in/out privileges)
  • Onsite valet parking (USD 32 per day; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Onsite extended parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 6 restaurants
  • 2 bars/lounges
  • 2 beach bars
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • On the beach
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • 16 meeting rooms
  • Conference space (24000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Brisas Zen Spa has 4 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Aleli - Overlooking the pool, this restaurant serves breakfast and light fare. A children's menu is available.
Ruths Chris Steakhouse - This steakhouse specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Ocean Breeze - This beachfront restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Akua Bar - This poolside bar serves lunch, dinner, and light fare. Happy hour is offered. Open select days.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: 21 percent

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 29.99 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Parking

  • Self parking costs USD 25 per day with in/out privileges
  • Valet parking costs USD 32 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

InterContinental Hotel San Juan
InterContinental San Juan
San Juan InterContinental
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde
Intercontinental San Juan Resort And Casino
InterContinental San Juan Hotel
InterContinental San Juan Resort Carolina
InterContinental San Juan Resort
InterContinental San Juan Carolina
InterContinental Juan Carolin

Frequently asked questions

Does The Royal Sonesta San Juan offer free cancellation for a full refund?
Yes, The Royal Sonesta San Juan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Royal Sonesta San Juan?
As of 3 October 2022, prices found for a 1-night stay for 2 adults at The Royal Sonesta San Juan on 4 October 2022 start from ₹23,510, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Royal Sonesta San Juan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Royal Sonesta San Juan?
Yes, there's an outdoor pool.
Are pets allowed at The Royal Sonesta San Juan?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 31 lbs per pet. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at The Royal Sonesta San Juan?
Yes. Self parking costs USD 25 per day. Valet parking costs USD 32 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at The Royal Sonesta San Juan?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at The Royal Sonesta San Juan?
No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (6-min drive) and Sheraton Casino (9-min drive) are both nearby.
What is there to do at The Royal Sonesta San Juan and nearby?
Have fun with activities like cycling, boat tours, and jet skiing, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Royal Sonesta San Juan also has 2 beach bars and a fitness center, as well as spa services and a garden.
Are there restaurants at or near The Royal Sonesta San Juan?
Yes, there are 6 onsite restaurants, featuring beachfront dining, American cuisine, and garden views. Nearby restaurants include Alambique (4-min walk), Meat Market Miami (4-min walk), and Platos (6-min walk).
Does The Royal Sonesta San Juan have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Royal Sonesta San Juan like?
The Royal Sonesta San Juan is in Isla Verde, a short 6-minute drive from Luis Munoz Marin Intl. Airport (SJU) and 4 minutes' walk from Isla Verde Beach. Travelers say that the hotel is in a great location.

Overall score and ratings

8.2

Very good

8.9/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

6/10 Good

GILMYCEL, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Love it.. nice & clean friendly workers
Jessica, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel grounds are beautiful. We did an upgrade for the room to ocean view, is breathtaking views but expected the room to be bigger and nicer. Compared to other hotels we have stayed the room itself stays short. The staff from the restaurant by the beach as well as most pool attendants were friendly and very professional. Front desk were nice. 1 of the pool bartenders not as friendly as the others, didnt catch his name but his attutude not something we wanted during our stay. Very dissapointed of the lobby restaurant, we tried one night for dinner and service was terrible so much we ended up leaving to dine outside hotel Overall for the price we paid specially after upgrading we expected a better room better service and some type of entertainment
Joel, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Royal Sonesta is awesome.
The Royal Sonesta was a great place to stay. The location is central and perfect. Close to the airport. So there was airport noise. Not a big concern. The breakfast was pricey but well presented and delicious. the pool area was really nice. Be prepared for the loud frogs at night. I would definitely stay there again.
Clifton, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Seriously the view! We had an amazing time enjoying the beach and meals. All staff were kind and friendly. Valet was on point. Our room was clean and ready on time.
Carrie, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff made our stay a wonderful experience. Your concierge, Ernesto, was always there to provide guidance related to planned side excursions and greated us everyday with a warm welcome.
Richard, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Loriel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Kiara, 3-night trip
Verified Expedia guest review