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Waterfront hotel with 2 outdoor pools, near Penang City Hall
Quite environment. Near to my work area. Service is good. Superb.
Mar 11, 2021
Looks grand from the outside, but inside the rooms are really old, and looks dirty. Some…
Jan 1, 2021
This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily.
Early check-in can be arranged for an extra charge (subject to availability, amount varies)
Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Facilities, including fitness facilities, a sauna, a spa and a swimming pool, are accessible for an extra charge.
Rollaway beds are available for MYR 350 per night
Buffet breakfast is offered for an extra charge of MYR 67.60 for adults and MYR 33.80 for children (approximately)
Babysitting/childcare is available for an extra charge
Airport shuttle service is offered for an extra charge of MYR 302.10 per vehicle (one-way)
Only registered guests are allowed in the guestrooms.
Pool access available from 7:00 AM to 7:00 PM.
Guests must contact this property in advance to reserve onsite parking. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).
For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
We enjoyed our stay a great deal appreciated the fresh fruit in our room every day and the pool and facilities were great
Dale, 4 night family trip, Dec 27, 2020
Verified Expedia guest review
Lovely hotel but quality of food for a 5* hotel was poor. Had dinner at Planters. None of dishes were well cooked -mostly overcooked as with calamari and seabass. Rib eye steak was poorly seasoned. Very disappointing meal. Breakfast was equally poor. Tried most dishes over 2 days and the quality of cooking was poor. Had undercooked eggs on both days. The roti was rubbery. Coffee was poor. A shame that in Penang that has great food, this hotel could not do better. Our stay was redeemed by a superb meal at a nearby hotel in their Indigo restaurant.
David, 2 night trip, Dec 26, 2020
Verified Hotels.com guest review
If you’re staying in Georgetown Penang, it really is a no brainer to stay at the E&O. One of the most unique stays you can find in Malaysia, offering a classical old world luxury, making you feel like a British governor from the 1800s. Being quite centrally located, you can opt to Grab to all the popular Penang foodie locations for cheap, or better yet, just Grab/FoodPanda delivery whatever you’re craving for. Having stayed at Shangri-La Rasa Sayang as well during my recent trip to Penang (another 5 star offering), I found the room and service at E&O to be vastly superior. The bathroom is very generous and you get an excellent view of the ocean from your balcony. The swimming pools are very beautiful and Instagram worthy. The only minor negative I can think of, having stayed at the Victoria Annexe wing, I found the lobby to be a bit dull and lacking grandiosity as compared to the Heritage wing lobby. First impressions count so I hope E&O make an effort to blow away guests from the get go when they arrive at the Victoria Annexe lobby. All things considered, if I ever come back to Penang I will definitely book a room at the Heritage wing. It feels so much more interesting there
DzafranRamlan, 2 night romance trip, Dec 20, 2020
Verified Expedia guest review
5 Star service and very personal and warm welcome. Good location, good restaurant, good food. Definitely will return for Stay.
ChoonGuan, 1 night family trip, Dec 4, 2020
Verified Expedia guest review
Spent a night at the heritage wing. Very exclusive and cleanliness of the hotel and rooms are at its tip top. Staffs are friendly and welcoming. Definitely will be back and stay for more nights.
1 night family trip, Sep 17, 2020
Verified Hotels.com guest review
Well maintained hotel. Strategic location and view. Peaceful surrounding. Excellent breakfast
Max, 1 night family trip, Sep 12, 2020
Verified Hotels.com guest review
I had really high hopes for this hotel based on reviews (and price!) but whilst there is no question the hotel a elegant and beautifully appointed, I was left underwhelmed by the service which, by comparison to similar hotels in Malaysia was just average. This is a real shame. Had the service been of a higher standard, this would be a too rated hotel for sure. It’s no Danna Langkawi.
Greg, 1 night trip, Sep 5, 2020
Verified Hotels.com guest review
A fantastic time at Eastern And Oriental Hotel. Spent total of 3 nights with excellent service. Impressive breakfast with local delicacy. All dishes were delicious! All the hotel staff were so welcoming, which made us feel like home.
CHIN KEONG, 3 night trip, Sep 3, 2020
Verified Hotels.com guest review
Comfortable, clean and conveniently located. Would definitely come back to stay
3 night romance trip, Aug 27, 2020
Verified Expedia guest review
Didn’t come to refill the soft drinks and liquor every night. The cocktails hour is short.
David, 3 night trip, Aug 26, 2020
Verified Hotels.com guest review