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Hotel Playa Azul Cozumel

4.0 star property
Cozumel beachfront resort with 2 restaurants and spa

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Hotel Playa Azul Cozumel

Photo gallery for Hotel Playa Azul Cozumel

Aerial view
Beach/ocean view
Exterior
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Balcony

Overview of Hotel Playa Azul Cozumel

9.0

Superb

Property highlights

  • Bar
  • Pet-friendly
  • Air conditioning
Map
Carr. a San Juan Km. 4, Zona Hotelera Norte, Cozumel, QROO, 77600
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Beach bar
  • Room service
  • Terrace
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace

Room options

View all photos for Standard Room, Ocean View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, Ocean View

  • 57 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, Oceanfront

  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Standard With Sea View

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

About this area

What's nearby

  • In Zona Hotelera Norte
  • Chankanaab National Park - 15 min drive
  • Chankanaab Beach Adventure Park - 25 min drive
  • Paradise Beach - 30 min drive
  • Playa Mia Grand Beach and Water Park - 30 min drive
  • Mr. Sancho's Beach Club - 21 min drive
  • Xcaret Eco Theme Park - 252 min drive
  • Playacar Golf Club - 258 min drive
  • Playa del Carmen Maritime Terminal - 256 min drive
  • Central Square - 256 min drive
  • Playa del Carmen Main Beach - 256 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 7 min drive

Restaurants

  • Buccanos at Night - 5 min walk
  • Guidos Restaurante - 6 min drive
  • La Cucina Italiana - 6 min drive
  • Wet Wendy's Margarita House and Restaurant, Cozumel Mexico - 7 min drive
  • El Palomar Cozumel - 5 min drive
Map

About this property

Hotel Playa Azul Cozumel

Hotel Playa Azul Cozumel offers a private beach where you can enjoy beach umbrellas, beachside drinks, and sun loungers, plus you'll have access to onsite snorkeling. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Palma Azul, one of 2 restaurants, offers ocean views and serves breakfast, lunch, and dinner. Other highlights at this upscale resort include 2 bars/lounges, a children's pool, and a snack bar/deli.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Property requires that all guests receive on-site PCR COVID-19 testing (MXN 700.00 per person, per stay)
On-site PCR COVID-19 testing is available for a fee
This information is provided by our partners.

At a glance

Hotel size

  • 50 units

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (2 total, up to 22 lbs per pet)
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Beach bar
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Children's games

What to do

  • On a private beach
  • Snorkeling
  • Pool table
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2006
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool
  • Arcade/game room
  • Full-service spa

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Savia Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open select days.

Dining

Palma Azul - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.
Chan Kaan - This restaurant specializes in Mexican cuisine and serves dinner only.
La Palapa Bar - This bar serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 31.12 per accommodation, per night
  • COVID-19 testing fee (PCR screening): MXN 700.00 per person, per stay

Optional extras

  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property requires that all guests receive on-site PCR COVID-19 testing (MXN 700.00 per person, per stay).

On-site PCR COVID-19 testing is available for a fee.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Azul Playa
Playa Azul Golf Inclusive Hotel Cozumel
Playa Azul Cozumel
Playa Azul Hotel
Playa Azul Hotel Cozumel
Playa Azul Resort Scuba
Playa Azul Golf, Scuba Hotel Cozumel
Playa Azul Hotel Scuba
Playa Azul Golf Inclusive Cozumel
Playa Azul Golf Scuba Hotel Cozumel
Playa Azul Golf Scuba Hotel
Playa Azul Golf Scuba Cozumel
Playa Azul Golf Scuba All Inclusive All-inclusive property
Hotel Playa Azul Golf Scuba Spa
Playa Azul Golf Scuba Spa Cozumel
Playa Azul Golf Scuba All Inclusive Cozumel
Playa Azul Golf Scuba All Inclusive
Resort Hotel Playa Azul Golf Scuba Spa Cozumel Cozumel
Cozumel Hotel Playa Azul Golf Scuba Spa Cozumel Resort
Playa Azul Golf, Scuba & Spa - All Inclusive Cozumel
Playa Azul Golf Scuba Spa
Playa Azul Golf Inclusive
Playa Azul
Azul Scuba Inclusive Inclusive
Resort Hotel Playa Azul Golf Scuba Spa Cozumel
Hotel Playa Azul Golf Scuba Spa Cozumel Cozumel
Playa Azul
Playa Azul Golf Scuba Spa
Playa Azul Golf Scuba Spa All Inclusive
Playa Azul Golf Inclusive
Playa Azul Golf Scuba Spa
Playa Azul Cozumel Cozumel
Hotel Playa Azul Cozumel Resort
Hotel Playa Azul Cozumel Cozumel
Hotel Playa Azul Cozumel Resort Cozumel
Hotel Playa Azul Golf Scuba Spa Cozumel

Frequently asked questions

Does Hotel Playa Azul Cozumel offer free cancellation for a full refund?
Yes, Hotel Playa Azul Cozumel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Playa Azul Cozumel?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hotel Playa Azul Cozumel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hotel Playa Azul Cozumel?
Yes, pets stay free, with a limit of 2 total and maximum weight of 22 lbs per pet. Food and water bowls are available.
Is parking offered on site at Hotel Playa Azul Cozumel?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Playa Azul Cozumel?
You can check in from 3 PM - anytime. Check-out time is noon. Late check-out is available for a charge. Express check-out is available.
What is there to do at Hotel Playa Azul Cozumel and nearby?
Have fun during the warmer months with activities such as snorkeling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Playa Azul Cozumel also has 2 bars, a private beach, and spa services, as well as an arcade and a garden.
Are there restaurants at or near Hotel Playa Azul Cozumel?
Yes, there are 2 onsite restaurants, featuring Mexican cuisine and ocean views.
Does Hotel Playa Azul Cozumel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Playa Azul Cozumel like?
Hotel Playa Azul Cozumel is in Zona Hotelera Norte. Popular attractions include Punta Langosta Pier, which is 6 minutes away by car.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Great choice with Great Beach
Our stay was very good. We enjoyed the great food and friendly staff.
Jose, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Small hotel with great snorkeling! Beautiful fish right off the beach. Wonderful, friendly staff. Fantastic lobster restaurant across the street. Only negative, I was bitten many times but bugs. But not my husband!
Mary, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff and service. Good breakfast. On the beach that is peaceful, good for snorkeling and a few other water sports. I would stay here again.
Amin, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Love love loved it. Food was great, staff was friendly and attentive, room was clean and comfortable. Nice private beach that is continuous being maintained. Scuba dive shop on site. We will come back and stay here next time in Cozumel.
Michael, 10-night trip
Verified Expedia guest review

8/10 Very good

THE VIEW WAS SPECTACULAR! Unfortunately the electricity was out on 2 days of our stay. The beach was not as nice as in Cancun. I would not recommend this for families. This is for people that want to do snorkeling. The water is beautiful.
John, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Judy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The beach is clean, compared to a lot of other hotels close to the airport, north of the island. The staff is super friendly and helpful, happy, and the prices were not outrageous. It was an amazing time to relax and ge tto know the island of Cozunel, will surely stay there again!!
Esteban, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful beach access
Ephraim, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean hotel and professional staff.
Karim, 4-night family trip
Verified Expedia guest review

2/10 Poor

I was at Playa Azul Hotel, 3 days, 4 night. Every single day the toilet overflowed and flooded the bathroom. I was pretty relaxed the first two days, the third, not so happy. First day, behind fan monitor on wall, a stocky spider came out when I turned on. Last day, when I took extra pillows off bed to sleep, a similar spider came out onto the bed from under the pillows. I didn’t sleep that night. Everyday, countless mini ants, made there way from behind a picture on the wall, to and from the dresser. I was daily spraying to get rid of the ants. The screen door was about a half inch open, would not close properly. The door came right off tracks 2nd day, called to fix, put screen door back on, still half inch opening. Guess that’s how the spiders/ants got in. For this inconvenience, offered me $30 off incidentals bill. Front desk said had to talk to manager. When I asked to talk to manager, sorry he’s not here. What I didn’t mention to the front desk was the old mattress had two cheap foams on top. I only noticed this when I got a back ache the second day. Also, there was a motor sound so loud in the room.This is NOT a four star hotel. I was furious they lied about the manager and then compensated $30 dollars for the toilet flooding onto the floor with large amount of water EVERY SINGLE DAY. Worst experience at a Mexican hotel EVER. I have lived and stayed in Mexico many times. Really PATHETIC service FOLLOWUP when things went wrong.HORRIBLE exp.
Julie, 4-night trip
Verified Expedia guest review