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Gaylord Palms Resort & Convention Center

Photo gallery for Gaylord Palms Resort & Convention Center

Property amenity
3 outdoor pools, cabanas (surcharge), pool umbrellas
Terrace/patio
Hypo-allergenic bedding, in-room safe, individually decorated
Hypo-allergenic bedding, in-room safe, individually decorated

Overview of Gaylord Palms Resort & Convention Center

Gaylord Palms Resort & Convention Center

4.0 star property
4-star aparthotel with 6 restaurants, near Old Town

8.4/10 Very good

1,283 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
The price is ₹23,607
Price available on 29/11/2022
Map
6000 West Osceola Parkway, Kissimmee, FL, 34746
Main amenities
  • 1718 smoke-free apartments
  • Housekeeping (on request)
  • 6 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools and 2 spa tubs
  • Lazy river
  • Free water park
  • Breakfast available
  • Free theme park shuttle
  • Health club
  • Sauna
  • Steam room
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available

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About this area

What's nearby

  • Old Town - 23 min walk
  • ESPN Wide World of Sports - 7 min drive
  • Disney's Hollywood Studios® - 8 min drive
  • Orlando Vineland Premium Outlets - 9 min drive
  • Disney Springs® - 14 min drive
  • Disney Springs® Area - 14 min drive
  • Disney's Typhoon Lagoon Water Park - 11 min drive
  • Disney's Animal Kingdom® Theme Park - 13 min drive
  • Epcot® - 12 min drive
  • Aquatica - 18 min drive
  • Orange County Convention Center - 17 min drive

Getting around

  • Kissimmee, FL (ISM-Kissimmee Gateway) - 17 min drive
  • Orlando Intl. Airport (MCO) - 26 min drive
  • Kissimmee Station - 21 min drive
  • Orlando Station - 22 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free theme park shuttle

Restaurants

  • Villa de Flora - 3 min walk
  • Wreckers Sports Bar - 3 min walk
  • MOOR - 5 min walk
  • Denny's - 19 min walk
  • Ataj Indian Restaurant - 3 min drive

About this property

Gaylord Palms Resort & Convention Center

Putting you within a 10-minute drive of Old Town and Disney's Hollywood Studios®, Gaylord Palms Resort & Convention Center features an airport shuttle and a free water park. Guests can visit the spa to be pampered with massages, aromatherapy, or reflexology, and Old Hickory Steakhouse, one of 6 restaurants, serves dinner. There are 3 outdoor pools and 2 bars/lounges, and apartments offer Smart TVs and refrigerators. The pool and helpful staff get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 4 PM - 4 AM
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Umbrellas
  • 2 spa tubs
  • Sauna
  • Steam room
  • Massages
  • Spa treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy
  • Facials
  • Manicures and pedicures
  • Body treatments
  • Reflexology

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (USD 30 per night; includes in/out privileges)
  • Valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Limo/town car service
  • On site car rental

Family friendly

  • Free crib/infant bed
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Restaurants on site

  • Old Hickory Steakhouse
  • MOOR
  • Villa de Flora
  • Wreckers Sports Bar
  • SandBar

Food and drink

  • Refrigerator
  • Coffee/tea maker

Dining

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10.00-25.50 for adults and USD 10.00-25.50 for children
  • 6 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • Snack bar/deli
  • Coffee/tea in a common area
  • Couples dining
  • Room service available

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided
  • Rollaway/extra beds: USD 30.0 per night

Bathrooms

  • Towels provided
  • Soap
  • Shampoo
  • Hair dryer
  • Designer toiletries
  • Toilet paper

Entertainment

  • Smart TV with cable service
  • Netflix
  • Arcade/game room
  • Piano
  • Pay movies
  • TV in a common area

Outdoor areas

  • Terrace
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace
  • Conference center (406662 square feet of space)

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Laptop-compatible safe
  • Free newspapers (lobby)

Location highlights

  • In the suburbs

Things to do

  • Health club
  • Free access to water park
  • Waterslide
  • Free theme park shuttle
  • Lazy river
  • Aerobics classes on site
  • Yoga classes on site
  • Golf nearby
  • Theme parks nearby

Safety features

  • Smoke detector

General

  • 1718 rooms
  • 8 floors
  • Built in 2002
  • Individually decorated
  • Individually furnished

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Old Hickory Steakhouse - This steakhouse serves dinner only.
MOOR - This seafood restaurant serves lunch and dinner. Open daily.
Villa de Flora - This family restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, and dinner. A children's menu is available. Open daily.
Wreckers Sports Bar - This sports bar specializes in American cuisine and serves lunch and dinner. Open daily.
SandBar - This family restaurant specializes in American cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 38.00 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Health club access
    • Fitness center access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • In-room bottled water
    • Additional inclusions

Optional extras

  • WiFi is available in guestrooms for USD 14.99 per day (rates may vary)
  • Wired Internet access is available in guestrooms for USD 14.99 per day (rates may vary)
  • Breakfast costs between USD 10.00 and USD 25.50 for adults, and USD 10.00 and USD 25.50 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 30.0 per night

Parking

  • Self parking costs USD 30 per night with in/out privileges
  • Valet parking costs USD 40 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

All taxes and fees are included in the room rate for any reservation where payment is made at time of booking.

Also known as

Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center
Gaylord Palms Resort Convention Center
Gaylord Palms Resort & Convention Center Kissimmee
Gaylord Palms Resort & Convention Center Aparthotel
Gaylord Palms Resort & Convention Center Aparthotel Kissimmee

Frequently asked questions

Does Gaylord Palms Resort & Convention Center offer free cancellation for a full refund?
Yes, Gaylord Palms Resort & Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Gaylord Palms Resort & Convention Center?
As of 28 November 2022, prices found for a 1-night stay for 2 adults at Gaylord Palms Resort & Convention Center on 29 November 2022 start from ₹23,607, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Gaylord Palms Resort & Convention Center?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Gaylord Palms Resort & Convention Center?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Gaylord Palms Resort & Convention Center?
Sorry, pets aren't allowed.
Is parking offered on site at Gaylord Palms Resort & Convention Center?
Yes. Self parking costs USD 30 per night. Valet parking costs USD 40 per day.
Is airport shuttle service offered by Gaylord Palms Resort & Convention Center?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Gaylord Palms Resort & Convention Center?
You can check in from 4 PM - 4 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Gaylord Palms Resort & Convention Center and nearby?
Onsite recreation at Gaylord Palms Resort & Convention Center includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Gaylord Palms Resort & Convention Center also has 3 outdoor pools, 2 bars, and a sauna, as well as a steam room, an arcade, and a picnic area.
Are there restaurants at or near Gaylord Palms Resort & Convention Center?
Yes, there are 6 onsite restaurants, featuring Mediterranean cuisine. Nearby restaurants include Villa de Flora (3-min walk), Wreckers Sports Bar (3-min walk), and MOOR (5-min walk).

Overall score and ratings

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

not what I was expecting
we expected more for the price , the christmas theme that they had was nice for the kids other than that personal wasn't friendly,we went once to restaurant Villa de Flora next day the ladies there wouldn't let us come in because we didn't have reservation no consideration that we had 2 kids or anything not many choices to eat , everthing is very expensive and not worth the value.
alyssa, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Monica, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

manuel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yvon, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great resort for families, terrible for couples.
This is an amazing hotel that, unfortunately, has policies that only cater to families with children. My wife and I wanted a resort that we could arrive and not need to leave for the duration of our stay for a couple of nights and this resort appeared to be a perfect option. However, if you do not have children, you will not be able to enjoy your stay as much as you would if the hotel was under better management. For example, the pool situation is one where the entire area has been taken over by children. The lazy river, the slides, the "beach", etc. are all obvious destinations for families to go and have a good time. However, this is another pool that is more secluded that SHOULD be an adults only pool for the guests who want a bit of peace and quiet. Unfortunately the hotel allows families the take over this section as well. Needless to say, on a day with perfect weather, the pool was effectively off limits for my wife and I. There are other examples like hotel room selection, blocking off sections of the hotel for children only activities for most of the day, etc. that are easily resolved but likely won't be any time soon. Therefore, unless you have kids and want a place to stay close to Disney, I would recommend staying somewhere else.
Bruce, 2-night trip
Verified Hotels.com guest review

6/10 Good

Steven, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Catherine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kristopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The staff took care of every need we had. A staff member by the pool went above and beyond to make sure our stay was memorable and even helped after her shift was over.
1-night family trip
Verified Hotels.com guest review