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All properties in Gatlinburg, Tennessee, United States of America

Sleep Inn & Suites

Hotel with indoor pool, near Ripley's Aquarium of the Smokies

  • Free continental breakfast, free WiFi, and free parking
From
Rs5,839

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  • Guest Room
  • Pool
  • Pool
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Guest Room. Image 1 of 38.
1 / 38Guest Room
7.6.Good.
  • The room is not worth the price. We are not boujie at all but that was absolutely…

    May 1, 2021

  • I had a fantastic stay at this hotel. I really felt like the staff went above and beyond…

    Apr 24, 2021

See all 252 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Easy parking
Quiet
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 70 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool and lazy river
  • 24-hour front desk
  • Coffee/tea in a common area
  • Self-serve laundry

For families

  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

What’s around

  • Ripley's Aquarium of the Smokies - 9 min walk
  • Gatlinburg SkyLift Park - 15 min walk
  • Gatlinburg Convention Center - 24 min walk
  • Great Smoky Mountains National Park - 28 min walk
  • Ripley's Believe It Or Not Museum - 17 min walk
  • Ole Smoky Moonshine Distillery - 19 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 2 Queen Beds
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking, Balcony
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Patio
  • Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, Patio
  • Suite, Multiple Beds, Non Smoking, Hot Tub
  • Suite, Multiple Beds, Non Smoking, Fireplace
  • Room, 1 King Bed, Accessible, Non Smoking

Location

  • Ripley's Aquarium of the Smokies - 9 min walk
  • Gatlinburg SkyLift Park - 15 min walk
  • Gatlinburg Convention Center - 24 min walk

What’s around

Landmarks

  • Ripley's Aquarium of the Smokies - 9 min walk
  • Gatlinburg SkyLift Park - 15 min walk
  • Gatlinburg Convention Center - 24 min walk
  • Great Smoky Mountains National Park - 28 min walk
  • Ripley's Believe It Or Not Museum - 17 min walk
  • Ole Smoky Moonshine Distillery - 19 min walk
  • Gatlinburg Space Needle - 19 min walk
  • Cooter's Place - 6 min walk
  • Anakeesta - 8 min walk
  • Mountain Mall - 10 min walk
  • Ripley's Marvelous Mirror Maze - 0.5 mi / 0.8 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

At a glance

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Lazy river
  • Spa tub
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Conference space
  • Conference space size (feet) - 1312
  • Conference space size (meters) - 122
  • One meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Number of buildings/towers - 1
  • Elevator

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Braille signage
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Small print

Also known as

  • Sleep Inn Gatlinburg
  • Sleep Inn Hotel Gatlinburg
  • Sleep Inn & Suites Hotel
  • Sleep Inn & Suites Gatlinburg
  • Sleep Inn & Suites Hotel Gatlinburg

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 10:00 AM to 10:00 PM.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sleep Inn & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include Hungry Bear BBQ (5-min walk), Atrium Pancakes (7-min walk), and Pancake Pantry (10-min walk).
  • Have fun with activities like hiking, horseback riding, and rock climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes spelunking. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Sleep Inn & Suites also has a lazy river.
7.6.Good.
  • 10.0.Exceptional

    Close to everything!! Even the dispensary !

    cornelius, 3 night trip, Apr 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Enjoyed our stay....staff super nice....room very clean and quiet....will stsy again...pizza place next store delicious

    Loretta, 2 night family trip, Apr 16, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Lobby needs a little improvement. Pool area could be clean up. Didn’t want to get in pool. Didn’t look clean at all.

    Karen, 2 night trip, Apr 16, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Hope you don’t need what’s advertised!

    This place is not what is shown in pictures at all! Also all of the extra amenities offered by them are actually not something they do when you get there and need something!! We had a great time, but going back to the room was a drag bc we stayed so uncomfortable. If you need a roll out bed as they advertised you won’t get it. Just an FYI. It was not cleaned at all. I bought disinfectant myself for that room. I have little ones so we saw every nook and cranny. People have parties until 3-4am there all over! It was SO loud. I’ve been going to Gatlinburg for 37 years. This was not the, quiet have a peaceful time in the mountains, trip. Because the motel was so loud. We just got home yesterday and I have never felt better being home coming back from a vacation!

    AnnMarie, 3 night family trip, Apr 8, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Overpriced

    Way over priced. Pull out was broken and looked like a pillow for the mattress asked for a new one they just brought us sheets. Paid way too much for this room.

    Erica, 1 night family trip, Apr 6, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Great hotel lack of service

    The check in was great. Beds were super comfortable. Breakfasts were excellent. No one serviced our room in the 4 nights we stayed. We had to go ask for towels each day. I don’t need a bed made or anything like that. I do like clean towels. Everything else was great!!

    Suzanne, 4 night family trip, Mar 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    A good deal!

    I stayed here with several friends on a trip to celebrate my birthday, and it was great. We were about a 7-10 minute walk from the Gatlinburg strip. The rooms were clean and served us well for the price we paid. The hotel staff was terrific and very helpful in assisting me with the extra day I added. An overall nice experience!

    Brittany, 2 night trip with friends, Mar 5, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Mishaps

    This time my experience was just okay. Our cards were deactivated at some point and we had a pipe bust in our room. So we had to move rooms. No breakfast

    Matthew, 2 night trip, Feb 24, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Cost Vs Room is wayyy off! Asked for a diff room and was told there wasn’t any with plenty showing on your site! Not happy at all! Couch beds are really just a padded pice of iron! Kids hurt when waking up! No balcony and every window faced the indoor pool, so all you smell is pool and all you hear is screaming

    Connor, 1 night family trip, Feb 19, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    DIRTY ROOM/NO MANAGER ON SITE/RUDE STAFF

    The pictures on the website are deceiving. The hotel in general seemed a bit rundown. Room was small and would have been nice had it been cleaned. The tv stand was pulled away from the wall in our room and there was a collection of things behind it. The room look like it had not been vacuumed. There was hair and stains on sheets and the comforters had holes in them. The bathroom sink was dirty. There were stickers stuck to the mirrors from the last guest. Our bathroom did not have any hand towels or washcloths. We had to go to the front desk for new sheets and the towels. The front desk clerk was rude and would not give us a refund so we could stay elsewhere. There is not a manager on site to correct any problems or to even speak to. We were told a manager would call us but never received a call. One of the desk clerks in the morning said they would give us a discount while waiting on the manager to call, but no discount was ever added and we had to pay the full amount. Breakfast was included in our price, but no breakfast was served, they only coffee and had orange juice in the cooler. However, the beds were comfortable and the walkability of town was nice. Pool area wasn’t bad, warm water and lazy River was neat. Other than that I would not recommend a stay here.

    greg, 2 night family trip, Jan 22, 2021

    Verified Hotels.com guest review

See all 252 reviews