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Five Lakes Resort

Photo gallery for Five Lakes Resort

Indoor spa tub
Indoor pool
View from room
In-room safe, laptop workspace, iron/ironing board, free WiFi
View from room

Overview of Five Lakes Resort

Five Lakes Resort

4.0 star property
4-star hotel in Maldon with golf course and spa

7.8/10 Good

799 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Colchester Road, Tolleshunt Knights, Maldon, England, CM9 8HX
Main amenities
  • Daily housekeeping
  • Golf course
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 3 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • University of Essex - 38 min drive

Getting around

  • Stansted Airport (STN) - 52 min drive
  • London (SEN-Southend) - 56 min drive
  • Colchester Kelvedon Station - 16 min drive
  • Wickford Hatfield Peverel Station - 22 min drive
  • Marks Tey Station - 24 min drive

Restaurants

  • Queen's Head - 5 min drive
  • Rubys - 5 min drive
  • Tiptree Tea Room - 8 min drive
  • Chris' Fish Bar - 8 min drive
  • Mo's Cafe - 9 min drive

About this property

Five Lakes Resort

A great stay at Five Lakes Resort in Maldon can include a round of golf at the 36-hole course. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and Brasserie 1 serves breakfast, lunch, and dinner. Other features of this upscale hotel include an indoor pool, a bar/lounge, and a health club. Fellow travelers like the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 194 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Racquetball/squash
  • Golfing

Working away

  • Business center
  • 15 meeting rooms
  • Conference center (32292 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 36 holes of golf
  • Golf driving range on site
  • An indoor pool
  • Full-service spa
  • Spa tub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable/satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Alarm clock

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Brasserie 1 - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Sports Bar - Onsite bar. Guests can enjoy drinks at the bar. Open daily.
Bar Lacu - This cocktail bar serves light fare only. Open daily.

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per day

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 16.95 for adults and GBP 6.95 for children (approximately)
  • Late check-out can be arranged for an extra charge of GBP 15 (subject to availability)

Renovations and closures

The property is closed between June 4 and June 5.

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Colchester Five Lakes
Crowne Plaza Colchester Five Lakes
Crowne Plaza Colchester Five Lakes Maldon
Crowne Plaza Resort Colchester
Crowne Plaza Resort Colchester Five Lakes
Crowne Plaza Resort Colchester Five Lakes Maldon
Crowne Plaza Resort Five Lakes
Five Lakes Colchester
Five Lakes Resort Maldon
Five Lakes Maldon
Five Lakes Resort Hotel
Five Lakes Resort Maldon
Five Lakes Resort Hotel Maldon

Frequently asked questions

Is Five Lakes Resort currently open?
The property is closed between June 4 and June 5.
Does Five Lakes Resort offer free cancellation for a full refund?
Yes, Five Lakes Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Five Lakes Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Five Lakes Resort?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Five Lakes Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Five Lakes Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Five Lakes Resort?
You can check in from 3:00 PM - 11:00 AM. Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 15 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Five Lakes Resort and nearby?
Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes aerobics, Pilates, and racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the spa tub. Five Lakes Resort also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Five Lakes Resort?
Yes, there's an onsite restaurant, Brasserie 1. Nearby restaurants include rubys (2 mi), Tiptree Tea Room (4 mi), and Chris' Fish Bar (4.1 mi).
Does Five Lakes Resort have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Five Lakes Resort like?
Five Lakes Resort is located a short 1-minute walk from Five Lakes Resort. Travelers say that the hotel is in a great location.

Overall score and ratings

7.8

Good

8.1/10

Cleanliness

7.9/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

6.7/10

Eco-friendliness

10/10 Exceptional

Lynn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

2/10 Poor

overall the building was lovely reception stunning staff efficient room was lovely absolutely sufficient quiet setting in a village room iron and board trouser press fan safe and small fridge which was a god send we didn’t use the pool or sauna lots of building work going on all around. 3 complaints my daughter paid extra for a bigger bed the bases were separate as were the mattresses nothing to hold them together so kept coming apart thru the night sheets didn’t fit the bed properly soon as you moved they came away from the bed 1 mattress was completely insufficient in support and you dipped in the middle and slopes down to the floor from the middle onwards the pole in the shower was dirty and at one end was supported by folded cardboard so it fit the space my daughter is 18 works 2 evenings a week and booked this stay as a treat for my birthday feeling gutted she spent nearly 140 pounds the breakfasts were very good selection but mostly luke warm at best the most important part of the stay was the sleep and i didn’t have a good one i will be calling the hotel direct to make a complaint
Chloe, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Matthew, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Soundproofing Needed
The corridor and rooms are far too noisy. The air conditioning didn’t work. The breakfast room was filled with builders taking huge amounts of food. The bathrooms were tatty and when moved to Executive Room the bed and pillows were as hard as anything and super uncomfortable. The linens were good, very good. As were the bathroom accessories like shampoo and conditioner etc. They now don’t offer razor pack so remember yours. A lot of work is happening at the hotel, you do not hear it but hopefully the upgrade will sort out my stated tattiness. Staff very help, polite and understanding. Breakfast selection is stunningly good. Don’t like the fact of having to book a time for breakfast or the pool rather than just going when you want, but that’s COVID and hopefully it will change. Parking is lovely, as are the lifts and there are lots of antibacterial gel dispensers around. If the rooms can be more soundproofed the hotel is a winner but loudmouth guest’s who are selfish spoiled it for us.
Family Room Bathroom
Family Room Bathroom
Family Room Bathroom
Family Room
Lynn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very helpful and friendly staff, room and view was beautiful!
Erin, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Linda, 1-night family trip
Verified Hotels.com guest review

6/10 Good

LOvely hotel with moth problem
The hotel is a little worn . very quiet setting , stunning views. Lovely staff members , lovely pool . The matress in room was way to soft and uncomfortable . the room was infested with moths and hotel failed to tell us even though they knew about the problem
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Freezing cold heating wasn’t working wouldn’t return
Julie, 1-night romance trip
Verified Expedia guest review