4/10 Fair
19 March 2022
Did not meet my expectations
My daughter stayed for one night as she had an exam the following day and the hotel is very near to the exam location.
The room has no fridge and no microwave! When my daughter asked for a fridge, they provided a fridge for additional $10.
When she asked to warm her frozen food that she bought from Trader Joe’s, the lady at the front desk refused and stated that they only warm food bought from the hotel!
I thought that a Sheraton hotel would have a fridge and a microwave in every room!
I also thought if there is no microwave in the room, the breakfast area in the lobby would have microwaves for guests’ convenience to use them as it is in Hilton brand hotels which I am a member in!
My daughter ate her food cold at the night of the exam, this Sheraton did not meet our expectations.
1-night trip
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