Sofitel Chicago Magnificent Mile

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Sofitel Chicago Magnificent Mile

VIP Access
UNESCO Sustainable Travel Pledge

Sofitel Chicago Magnificent Mile

4.5 star property
Luxury hotel with restaurant, near Michigan Avenue

9.0/10 Superb

1,409 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
20 E Chestnut St, Chicago, IL, 60611
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Limo/town car service
  • UNESCO Sustainable Property
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Cable/satellite TV service
Cleaning & safety
  • Cleaned with disinfectant

Choose dates to view prices

About this area

What's nearby

  • In Downtown Chicago
  • Michigan Avenue - 3 min walk
  • Lake Michigan - 16 min walk
  • Chicago Riverwalk - 16 min walk
  • Chicago Theatre - 18 min walk
  • Grant Park - 22 min walk
  • Millennium Park - 25 min walk
  • Art Institute of Chicago - 28 min walk
  • Navy Pier - 29 min walk
  • Willis Tower - 34 min walk
  • Water Tower Place - 1 min drive

Getting around

  • Chicago Midway Airport (MDW) - 36 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive
  • Chicago, IL (PWK-Chicago Executive) - 49 min drive
  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Museum Campus-11th Street Station - 4 min drive
  • Millennium Station - 22 min walk
  • Chicago Station (Red Line) - 3 min walk
  • Grand Station (Red Line) - 10 min walk
  • Chicago Station (Brown Line) - 10 min walk

About this property

Sofitel Chicago Magnificent Mile

Sofitel Chicago Magnificent Mile puts you just a 5-minute drive from Michigan Avenue and Lake Michigan. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. This luxurious hotel is also within a short drive of Navy Pier and Millennium Park. The local sightseeing and nearby shopping get great marks from fellow travelers. Public transportation is just a short walk: Chicago Station (Red Line) is 3 minutes and Grand Station (Red Line) is 10 minutes.

Languages

Chinese (Mandarin), English, French, German, Italian, Korean, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This information is provided by our partners.

At a glance

Hotel size

  • 415 rooms
  • Arranged over 32 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room, up to 31 lbs)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 76.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free

What to do

  • Beach nearby
  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian
  • Korean
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • 55-inch LCD TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: USD 125.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 23.48 per accommodation, per night
  • Resort fee inclusions:
    • Fitness center access
    • Internet access (may be limited)
    • Newspaper

Optional extras

  • Breakfast costs between USD 25.00 and USD 40.00 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

  • Valet parking costs USD 76.00 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.

Also known as

Sofitel Chicago Tower
Sofitel Chicago Water Tower
Sofitel Water
Sofitel Water Hotel
Sofitel Water Hotel Chicago Tower
Chicago Sofitel
Sofitel Chicago Water Hotel
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Water Tower Hotel Chicago
Sofitel Chicago Water Tower Hotel
Sofitel Water Tower Hotel
Sofitel Water Tower
Sofitel Chicago Magnificent Mile Hotel
Sofitel Hotel
Sofitel Chicago Magnificent Mile Hotel
Sofitel Chicago Magnificent Mile Chicago
Sofitel Chicago Magnificent Mile Hotel Chicago

Frequently asked questions

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

2/10 Poor

Terrible Do Not Recommend
Our stay was absolutely terrible. For starters one of the glasses was broken when we got there. We paid for a view and received A terrible view of the ceiling of another building/alley.
Alondra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Another Wonderful Stay
Another stay here and another complete satisfaction. Great location. Great comfort. Great staff. Beautiful rooms. Always a go-to for my Chicago trips.
Robert, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

david, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel Experience in Chicago
Quick seamless check-in, room was clean/comfortable/quiet. Front desk staff didn’t acknowledge my gold vip status, but otherwise were very pleasant. Disappointed with the Lanvin toiletries, would definitely appreciate returning to Hermès going forward.
Jason, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic place to stay!
Everyone here was so kind and helpful. Our suites were very clean and spacious. The breakfast at the restaurant was delicious. I don’t have a bad thing to say about this hotel! We will definitely stay here the next time we need a hotel in Chicago.
Joy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chic Downtown Hotel
From the moment we walked into the hotel, we were greeted and felt special. The staff is so nice and went above and beyond our needs. The mini bar was under restoration so they asked if we wanted a refrigerator and one was brought up to our room very quickly. The room was very clean and elegant. We paid for an upgraded room with a view on a high floor and it was beautiful. The room isn’t very big, but comfortable enough for two guests. The bathroom was large and comfortable. It made getting ready to go out very relaxing. My only complaint. Our room was right by the elevators and we could hear other guests in the hallway.
Jennifer, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Dishonorable service but great rooms
The stay itself was pretty good. A hotel can only do so much but overall it was a solid stay. Rooms were clean, views were great, bed was comfortable, and the bathroom was quite impressive. I can’t necessarily ask for more out of a room. My only concern was the service. I was basically lied to about amenity costs that I was told (both by the front desk and the concierge) was free. I didn’t fight it, whatever it’s not the biggest of deals in terms of money but the principle. What hotel lies to their customers? Just for that reason alone, I probably won’t book again here at the Sofitel. It’s unfortunate because it’s a nice stay, and I hope those who had great service were treated with honor and respect. Unfortunately for me, it just wasn’t the case. There’s many great hotels in Chicago. I think I’ll be okay.
Juan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alicia, 2-night trip
Verified Hotels.com guest review