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All properties in New Orleans, Louisiana, United States of America

Astor Crowne Plaza New Orleans

Luxury hotel with restaurant, near Canal Street

  • Free WiFi
From
Rs7,120

Restrictions related to your trip

Louisiana may have travel restrictions in place due to COVID-19.
  • Lobby
  • Lobby
  • Outdoor Pool
  • Pool
  • Lobby
1 / 113Lobby
7.8.Good.
  • The Fire alarm went off and required evacuation 5 times while we were there. Twice in the…

    Feb 25, 2021

  • It really set the mood when i walk into the room and there is a target plastic bag…

    Feb 20, 2021

See all 2,695 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Transport options
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 693 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Business center

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In French Quarter
  • Canal Street - 1 min walk
  • Bourbon Street - 1 min walk
  • Royal Street - 1 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Jackson Square - 10 min walk
The following facilities or services will be unavailable from January 1 2021 to June 30 2021 (dates subject to change):
  • Breakfast

The following facilities are closed seasonally each year. They will be closed from December 1 to February 28:
  • Swimming pool

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Standard Room
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (Alexa)
  • Room, 2 Queen Beds, Non Smoking (Alexa)
  • Deluxe Room
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, City View
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Room, 2 Twin Beds, Accessible, Non Smoking (Hearing)
  • Suite, 1 King Bed, Non Smoking, View
  • Room, 1 King Bed, Non Smoking, City View
  • Suite, 2 Twin Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 2 Twin Beds, Accessible, Non Smoking (Mobility)

Location

  • In French Quarter
  • Canal Street - 1 min walk
  • Bourbon Street - 1 min walk

What’s around

Landmarks

  • In French Quarter
  • Canal Street - 1 min walk
  • Bourbon Street - 1 min walk
  • Royal Street - 1 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Jackson Square - 10 min walk
  • Audubon Aquarium of the Americas - 11 min walk
  • Cafe Du Monde - 13 min walk
  • French Market - 14 min walk
  • National World War II Museum - 16 min walk
  • Julia Street Cruise Terminal - 17 min walk

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive
  • New Orleans Union Passenger Terminal - 19 min walk

At a glance

Hotel size

  • This hotel has 693 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Louisiana may have travel restrictions in place due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 49 per day; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 32001
  • Conference space size (meters) - 2973

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Crowne Plaza Hotel New Orleans French Quarter
  • Astor Crowne Plaza New Orleans Hotel New Orleans
  • Crowne Plaza New Orleans French Quarter
  • Astor Crowne Plaza New Orleans Hotel
  • Astor Crowne Plaza Hotel
  • Astor Crowne Plaza New Orleans
  • Astor Crowne Plaza
  • Crowne Plaza New Orleans
  • Astor Crowne Plaza New Orleans Hotel
  • Astor Crowne Plaza New Orleans New Orleans

Optional extras

Late check-out can be arranged for an extra charge of USD 200 (subject to availability)

Valet parking costs USD 49 per day with in/out privileges

Rollaway beds are available for USD 20.0 per night

Breakfast costs between USD 15 and USD 20 per person (approximately)

Policies

Please note: this property does not allow coolers in guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Astor Crowne Plaza New Orleans does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 49 per day. RV/bus/truck parking is available.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 200 (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Ruby Slipper Café (3-min walk), Restaurant R'evolution (3-min walk), and GW Fins (3-min walk).
  • No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (8-min walk) and Boomtown Casino (15-min drive) are both nearby.
  • Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals.
7.8.Good.
  • 10.0.Exceptional

    Wonderful Service

    The valet attendant was amazing. The staff was also amazing. They handled all my deliveries and questions wonderfully. I can’t wait to come back and stay there it was very accommodating. The only issue was no mini fridge!

    Aisha, 2 night trip, Feb 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location next to Bourbon St.

    Eric, 2 night trip, Feb 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    birthday trip

    My stay was a birthday trip for my husband and it was awesome when i had a problem with the heater maintenance got right on it and moved my room he was very polite and helpful i wish i would have gotten his name.

    Vanessa, 2 night family trip, Feb 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great location. Only thing was there was no hot water for showers unless it was at 3am. The bedding was very thin also. Other than that, it was a great hotel with friendly people. They say it’s $50 a day for parking but we never got charged.

    2 night trip with friends, Feb 19, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Never again

    The employees were outstanding and nice. The rest was not. Stayed 3 nights and room service never showed, had to go ask for extra towels. They refused to do anything about the people outside harassing you as you walk in. Couldn’t even walk outside and enjoy your coffee without 3-4 people walking up and asking for money. I will never stay here again.

    John, 3 night trip, Feb 17, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The room itself was clean. There was no refrigerator or microwave and as the room service was cancelled due to COViD it was inconvenient as we had to get up and go get coffee. Ik that sounds spoiled but when u are on vacation all u want when you wake up is a cup of coffee. Our room was fine with the heat but the heat in my besties room across the hall was nonexistent... and in one of the coldest nights in New Orleans history that wasn’t cool. It was a bed and a hot shower with good water pressure. Bourbon House downstairs was great but other than that...

    Courtney, 6 night trip with friends, Feb 14, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Bathroom dirty shower cold room cold even on 80 degress

    Tami, 5 night trip, Feb 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    didnt like that the elevator next to my room 6601 didnt work and i had to walk to opposite end of the hall.

    David, 1 night trip with friends, Feb 6, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Good stay

    The stay was okay. We didn’t have hot water which was disappointing. The hotel is taking precautionary measures for COVID, that’s a plus. I loved the security measures and it’s close to EVERYTHING.

    Takeara, 2 night trip with friends, Feb 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location great rooms

    Friendly staff , clean rooms , amazing location very walkable and valet parking $ 50 overnight

    Sasha, 2 night trip with friends, Feb 5, 2021

    Verified Hotels.com guest review

See all 2,695 reviews