Pestana Casino Park Ocean and SPA Hotel

Photo gallery for Pestana Casino Park Ocean and SPA Hotel

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Minibar, in-room safe, blackout drapes, soundproofing

Overview of Pestana Casino Park Ocean and SPA Hotel

Pestana Casino Park Ocean and SPA Hotel

5.0 star property
Luxury Funchal hotel with full-service spa, connected to the convention center

8.4/10 Very good

986 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Rua Imperatriz D. Amélia, Funchal, 9004-513
Main amenities
  • Daily housekeeping
  • Marina
  • Near the beach
  • Casino
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Nightclub
  • Health club
  • Outdoor tennis court
  • Sauna
  • Self parking
For families
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Private bathroom
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Se
  • Madeira Botanical Garden - 18 min drive

Getting around

  • Cristiano Ronaldo Airport (FNC) - 23 min drive
  • Airport shuttle (surcharge)

About this property

Pestana Casino Park Ocean and SPA Hotel

Pestana Casino Park Ocean and SPA Hotel features a casino, a marina, and an airport shuttle. You can visit the spa to be pampered with massages or body treatments, and Panoramico, one of 3 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a nightclub. The comfortable beds and location get great marks from fellow travelers.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 379 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 6.40 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • Tennis
  • Shopping
  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Casino
  • Full-service spa
  • Marina
  • Nightclub
  • 6 casino gaming tables
  • 200 casino slot machines
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Bathroom emergency pull cord

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a spa tub and Turkish bath/hammam.

Dining

Panoramico - This buffet restaurant serves breakfast, lunch, and dinner.
Sunset - This brasserie serves lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self parking costs EUR 6.40 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Yes and No.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Casino Park Pestana
Hotel Pestana Casino
Hotel Pestana Casino Park
Pestana Casino
Pestana Casino Park
Pestana Casino Park Funchal
Pestana Casino Park Hotel & Casino
Pestana Casino Park Hotel & Casino Funchal
Pestana Park Casino
Pestana Park Casino Hotel
Pestana Casino Park Hotel Casino Funchal
Pestana Casino Park Hotel Casino
Pestana Casino Park Casino Funchal
Pestana Casino Park Casino
Pestana Hotel Park
Pestana Casino Park Ocean Spa
Pestana Casino Park Hotel Casino
Pestana Casino Park Ocean and SPA Hotel Hotel
Pestana Casino Park Ocean and SPA Hotel Funchal
Pestana Casino Park Ocean and SPA Hotel Hotel Funchal

Frequently asked questions

Overall score and ratings

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Gary, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Elizabeth, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great time hotel beautiful only wish the pool was heated as it was so nice and inviting but very cold we did brave it and go in but would have spent a longer time if it was heated
Peter, 5-night trip
Verified Hotels.com guest review

6/10 Good

Sorry but this is not a 5 star hotel
Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven David, 7-night trip
Verified Expedia guest review

8/10 Very good

Food is great breakfast is unbelievable Rooms are a bit outdated
Marco, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

We stayed at Pestana Casino for 7 nights. The hotel is not bad. Breakfast so nice with multiple choices and the view from the hotel room was amazing. Cleaning was definitely NOT for 5* hotel. Anyway, the staff is great and friendly but we had to keep calling them for so long when we needed something. When I booked the room I requested a double bed but we checked-in in a twin, wasn’t a problem because the day after they made the beds as king which was great.
Ana Maria, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Beautiful Setting
Lovely grounds overlooking the Marina and ocean. We were there to catchup with a cruise ship that we missed in Ft. Lauderdale. Property was very clean but really needs the carpets replaced in the hallways. Outstanding dining room overlooking the pool and ocean. Excellent breakfast and dinner meals. Outstanding customer service. We would definitely stay there again.
Steven, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

First class survive when checking on. Went the extra mile to accommodate our specific needs. At all times during the stay there was always a friendly response to request for information. The rooms were very comfortable. Mattress was a little unforgiving for my wife but OK for me. Just a matter of taste really. Pillows not perfect (lumpy) but not a major problem. Room service was friendly and efficient. On arrival no Kettle available but was organised promptly when requested. The breakfast was brilliant with such a wide variety of food from which to choose. The dining room was very impressive with stunning views. Fascinating to see the cruise ships coming and going during our stay. Right on the doorstep so to speak. Lovely grounds and very well maintained. Some of the areas of the hotel are slightly tired and require some upgrading - I believe this is being planned for the near future. Overall a very pleasant stay and excellent value for money.
John, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place, beautiful and huge!!!
Richard, 1-night trip
Verified Expedia guest review