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Romarley Beach House - All Inclusive

Photo gallery for Romarley Beach House - All Inclusive

On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
2 outdoor pools

Overview of Romarley Beach House - All Inclusive

Romarley Beach House - All Inclusive

3.5 star property
Puerto Morelos beachfront property with spa and beach bar

8.0/10 Very good

32 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Av. Javier Rojo Gomez Nte. SM-02 MZ-25, LT-01 Colonia Centro, Puerto Morelos, QROO, 77580

Room options

About this area

What's nearby

  • On the beach
  • Maroma Beach - 25 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive
  • Cozumel Intl. Airport (CZM) - 24.2 miles/39 km
  • Airport shuttle (surcharge)

Restaurants

  • Tanino’s - 10 min walk
  • Blue Morelos - 10 min walk
  • La Pizza Nostra - 12 min walk
  • John Gray's Kitchen - 12 min walk
  • La Pepita - 12 min walk

About this property

Romarley Beach House - All Inclusive

At Romarley Beach House - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. Dining choices include 3 restaurants and the 4 bars/lounges are great places to grab a cold drink. A rooftop terrace, a beach bar, and a 24-hour fitness center are other highlights at this all-inclusive property.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 93 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 10 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (USD 10 per stay)

Transfers

  • Airport shuttle from 7:00 AM to 10:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 4 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Beach club (surcharge)
  • Fitness classes
  • Yoga classes
  • Ecotours nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Champagne service
  • Microwave
  • Kitchen
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Local maps

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: USD 200
  • Christmas Eve (24 December) Gala Dinner per child: USD 100 (from 6 to 17 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 300
  • New Year's Eve (31 December) Gala Dinner per child: USD 150 (from 6 to 17 years old)

Optional extras

  • Breakfast costs between USD 15 and USD 50 for adults, and USD 7 and USD 20 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 160 per room (roundtrip)

Children & extra beds

  • Airport shuttle for children between the ages of 6 and 17 costs USD 1 (roundtrip)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Parking

  • Valet parking costs USD 10 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Romarley Beach House
Romarley Beach House - All Inclusive Puerto Morelos
Romarley Beach House - All Inclusive All-inclusive property

Frequently asked questions

Does Romarley Beach House - All Inclusive offer free cancellation for a full refund?
Yes, Romarley Beach House - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Romarley Beach House - All Inclusive?
As of 27 November 2022, prices found for a 1-night stay for 2 adults at Romarley Beach House - All Inclusive on 4 December 2022 start from ₹28,384, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Romarley Beach House - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Romarley Beach House - All Inclusive?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Romarley Beach House - All Inclusive?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 10 lbs per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Romarley Beach House - All Inclusive?
Yes. Valet parking costs USD 10 per stay.
Is airport shuttle service offered by Romarley Beach House - All Inclusive?
Yes, an airport shuttle is available from 7:00 AM to 10:00 PM on request. The charge is USD 160 per room roundtrip.
What are the check-in and check-out times at Romarley Beach House - All Inclusive?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Romarley Beach House - All Inclusive and nearby?
Have fun during the warmer months with activities nearby such as ziplining. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Romarley Beach House - All Inclusive also has 4 bars and a 24-hour fitness center, as well as beach cabanas.
Are there restaurants at or near Romarley Beach House - All Inclusive?
Yes, there are 3 onsite restaurants. Nearby restaurants include tanino’s (10-min walk), Blue Morelos (10-min walk), and La Pizza Nostra (12-min walk).
Does Romarley Beach House - All Inclusive have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker and a microwave.
What's the area around Romarley Beach House - All Inclusive like?
Romarley Beach House - All Inclusive is a short 2-minute walk from Ojo de Agua Beach and 6 minutes' walk from Puerto Morelos Beach.

Overall score and ratings

8.0

Very good

9.1/10

Cleanliness

8.1/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

2/10 Poor

We had a horrible experience at the property, the pictures were deceptive, the room pictures showed it was ocean front but when we check-in, it was ocean view with limited privacy in our bedroom and balcony. The customer service was subpar, they were more interested in stating the rules of the hotel compared to providing great customer service. We had to pay $900, $150/day to upgrade to an ocean front room to meet our expectations. Would never go back to this hotel and won't recommend to anyone.
Abhijit, 6-night family trip
Verified Expedia guest review

8/10 Very good

Amazing customer services. Just a few things to improve.
Rosie, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Marcos E., 3-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely wonderful stay at Romarley Beach house. The food options were top notch. The staff is very attentive and warm. The beach sand is fine and feels great. The spa was relaxing and calm. Sargassum was at the beach and that was a bummer but the water was warm and tranquil. The only drawback was the pretty high pressure « tîmeshare presentation. Also the excursions were way too expensive and I went on one to Isla Mujeres that was awful. No real opportunity for the beach and the included food was terrible. You can get Nick cheaper excursions in town. Overall though I will definitely be back as the town and property and service staff were amazing.
Alfred, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

ava, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The food was not food room key kept messing up and getting locked out. I would not stay here again.
Jordan, 2-night trip
Verified Expedia guest review

2/10 Poor

THEMBELA JESSICA, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Fives is absolutely marvelous and the food at the Romaley was exquisite. Thank you again for having me and my family.
Josee, 1-night family trip
Verified Expedia guest review

6/10 Good

High pressure sales pitch , confused service on beach , messed up our bill and over charged us . Gorgeous property but not a good experience
gina, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Gorgeous complex, it’s off road in a beautiful little hide away. Great shopping and restaurants close by, it’s a great area for exploring.
natishah, 1-night family trip
Verified Expedia guest review