Does Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel offer free cancellation for a full refund?

Yes, Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

As of 21 May 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel on 30 May 2022 start from Rs 117, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

You can check in from 3 PM - 1:00 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 50 (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel and nearby?

Have fun with activities like sailing, water skiing, and windsurfing, and practice your swing at the nearby golf course. Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel also has a 24-hour fitness center.

Are there restaurants at or near Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

Yes, Krave Restaurant offers American cuisine. The dining venue will be unavailable from September 14 2021 to December 31 2022 (dates subject to change). Nearby restaurants include Hooley House (7-min walk), Noosa Bistro (13-min walk), and Calavitta's Pizza Time (13-min walk).

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel (Cleveland, United States of America), Cleveland hotel discounts

Premium bedding, pillowtop beds, desk, blackout drapes

Suburban hotel in Mentor with restaurant and bar/lounge

8.2/10 Very good

508 verified Hotels.com guest reviews

Property highlights

Free parking
Pool
Free WiFi
Gym
Non-smoking
Air conditioning

Price available on 31/05/2022

7701 Reynolds Rd, Mentor, OH, 44060

Main amenities

132 smoke-free guestrooms
Daily housekeeping
Near the beach
Restaurant and bar/lounge
Breakfast available
24-hour fitness center
Room service
Coffee shop/cafe
24-hour business center
Conference center
Business center
6 meeting rooms

For families

Children stay free
Free cribs/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels

Cleaning & safety

Cleaned with disinfectant
48-hour vacancy between guest room stays
Hand sanitiser provided
Personal protective equipment

Choose dates to view prices

About this area

What's nearby

In a state park
Lake Erie - 10 min drive
The Holden Arboretum - 17 min drive
Lake Erie College - 11 min drive
Headlands Beach State Park - 13 min drive
Fairport Harbor Lakefront Park Beach - 16 min drive

Getting around

Cleveland, OH (CGF-Cuyahoga County) - 17 min drive
Cleveland, OH (BKL-Burke Lakefront) - 22 min drive
Cleveland Hopkins International Airport (CLE) - 36 min drive

About this property

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel puts you 4.1 mi (6.5 km) from Lake Erie. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Krave Restaurant, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a snack bar/deli are other highlights, and rooms offer up nice touches like pillowtop beds with premium linens. Fellow travelers like the convenient parking and comfortable beds.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Guest rooms kept vacant for 48 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Hand sanitizer provided

Individually-wrapped food options available for breakfast

This information is provided by our partners.

At a glance

Hotel size

132 rooms
Arranged over 4 floors

Arriving/Leaving

Check-in time from 3 PM - 1:00 AM
Express check-in/out
Minimum check-in age - 21
Check-out time is 11 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Children

Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi and wired Internet access in public areas
Free WiFi and wired Internet access in rooms

Parking

Free onsite self parking
Wheelchair-accessible parking on site

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli

Taking the kids

Children stay free

What to do

Personal watercraft (motorized)
Beach nearby
Discount at nearby fitness center
Golfing nearby
Sailing nearby
Water skiing nearby

Working away

24-hour business center
6 meeting rooms
Computer station
Conference center (10000 square feet of space)

Services

24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff

Facilities

1 building/tower
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
24-hour fitness center
Swimming pool

Accessibility

Wheelchair accessible
Braille/raised signage
Elevator
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available

Languages spoken

English
Turkish
Ukrainian

Room amenities

Be entertained

32-inch flat-screen TV
Premium cable channels

Home comfort

Air conditioning and heating
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed

Freshen up

Private bathroom
Shower/tub combination
Free toiletries
Hair dryer

Stay connected

Desk
Free WiFi and wired Internet
Free local calls

Food and drink

Refrigerator
Microwave

Daily housekeeping
Connecting/adjoining rooms available

Special features

Dining

Krave Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of USD 7.49 per person (approximately)
Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Cleveland Hotel Mentor Northeast

Holiday Inn Cleveland Northeast Mentor

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Holiday Inn Cleveland Northeast Mentor

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Mentor Holiday Inn Cleveland Northeast - Mentor Hotel

Hotel Holiday Inn Cleveland Northeast - Mentor

Holiday Inn Cleveland Northeast - Mentor Mentor

Holiday Inn Cleveland Hotel

Holiday Inn Cleveland

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Holiday Inn Cleveland Northeast Mentor

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Hotel

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Mentor

Frequently asked questions

8.2

Very good

8.5/10

Cleanliness

8.5/10

Staff & service

8.5/10

Amenities

8.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

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