SureStay Hotel by Best Western Phoenix Airport

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Primary image
Outdoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of SureStay Hotel by Best Western Phoenix Airport

SureStay Hotel by Best Western Phoenix Airport

2.5 star property
Hotel with outdoor pool, near Celebrity Theater

6.8/10 Good

1,833 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air conditioning
Map
3037 E Van Buren St, Phoenix, AZ, 85008
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Free airport shuttle
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • ATM/banking services
  • Vending machine
  • Self-serve laundry
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In Downtown Phoenix
  • Phoenix Convention Center - 8 min drive
  • Chase Field - 8 min drive
  • Footprint Center - 9 min drive
  • Phoenix Zoo - 6 min drive
  • Desert Botanical Garden - 10 min drive
  • Old Town - 12 min drive
  • Arizona State University - 11 min drive
  • Scottsdale Fashion Square - 16 min drive
  • Camelback Mountain - 20 min drive
  • Grand Canyon University - 12 min drive

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 24 min drive
  • Scottsdale, AZ (SCF) - 25 min drive
  • Phoenix Deer Valley Airport (DVT) - 26 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 28 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 35 min drive
  • 24th Street - Washington Station - 20 min walk
  • 38th Street - Washington Station - 20 min walk
  • 24th Street - Jefferson Station - 22 min walk
  • Free airport shuttle

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel in the heart of Downtown Phoenix
At SureStay Hotel by Best Western Phoenix Airport, you can look forward to a free roundtrip airport shuttle, a terrace, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking, plus extended parking (surcharge)
  • RV/bus/truck parking, free newspapers, and a vending machine
  • A computer station, luggage storage, and a TV in the lobby
  • Guest reviews say good things about the overall value, helpful staff, and proximity to the airport
Room features
All guestrooms at SureStay Hotel by Best Western Phoenix Airport feature comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and free weekday newspapers. Guest reviews speak well of the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 49-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite extended parking (USD 10 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Onsite parking includes off-street options

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children stay free

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Lever door handles
  • Well-lit path to entrance
  • Pool hoist on site

Languages

  • English

Room amenities

Be entertained

  • 49-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • A damage deposit of USD 250.00 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Parking

  • Extended parking costs USD 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in.

Also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Frequently asked questions

Does SureStay Hotel by Best Western Phoenix Airport offer free cancellation for a full refund?
Yes, SureStay Hotel by Best Western Phoenix Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at SureStay Hotel by Best Western Phoenix Airport?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Phoenix Airport on 29 September 2022 start from ₹5,588, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at SureStay Hotel by Best Western Phoenix Airport?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at SureStay Hotel by Best Western Phoenix Airport?
Yes, there's an outdoor pool.
Are pets allowed at SureStay Hotel by Best Western Phoenix Airport?
Yes, dogs are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at SureStay Hotel by Best Western Phoenix Airport?
Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking is available.
Is airport shuttle service offered by SureStay Hotel by Best Western Phoenix Airport?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at SureStay Hotel by Best Western Phoenix Airport?
You can check in from 3:00 PM - anytime. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM.
Is there an onsite casino at SureStay Hotel by Best Western Phoenix Airport?
No, this hotel doesn't have a casino, but Casino Arizona (16-min drive) and Lone Butte Casino (19-min drive) are both nearby.
What is there to do at SureStay Hotel by Best Western Phoenix Airport and nearby?
SureStay Hotel by Best Western Phoenix Airport has an outdoor pool and a picnic area.
Are there restaurants at or near SureStay Hotel by Best Western Phoenix Airport?
Yes. Nearby restaurants include Knock Kneed Lobster (7-min walk), Ruby Tuesday (2.1 mi), and La Barquita Restaurant (2.1 mi).
What's the area around SureStay Hotel by Best Western Phoenix Airport like?
SureStay Hotel by Best Western Phoenix Airport is in Downtown Phoenix, a short 7-minute drive from Phoenix Sky Harbor Intl. Airport (PHX) and 8 minutes' walk from Celebrity Theater.

Overall score and ratings

6.8

Good

7.5/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.9/10

Eco-friendliness

6/10 Good

Steven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great front desk!
Jo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rosalyn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Keith, 1-night trip
Verified Hotels.com guest review

6/10 Good

The air conditioner was so loud and didn’t really shut down. The bathroom sink didn’t drain well.
Jennifer, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Maura, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Comfy room
Clean room, remodeled, comfortable bed
Barbara, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Robert, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ana, 1-night family trip
Verified Hotels.com guest review