Guests
All properties in Dubrovnik, Dubrovnik-Neretva, Croatia

Hotel Excelsior

Upscale beachfront hotel with spa, near Banje Beach

  • Free buffet breakfast, free WiFi, and free parking
From
Rs15,605

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Frana Supila 12, Dubrovnik, 20000, Croatia
9.4.Exceptional.
  • Extremely helpful well informed staff

    Oct 14, 2021

  • You are paying here for the location and the view - and both are superb. There aren't…

    Aug 25, 2021

See all 314 reviews

Official standards

This property advises that it adheres to Croatian Tourism Association (HUT - Croatia) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Quiet
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 158 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 1 indoor pool

What’s around

  • On the beach
  • Banje Beach - 3 min walk
  • Walls of Dubrovnik - 13 min walk
  • Pile Gate - 14 min walk
  • Museum of Modern Art - 2 min walk
  • Lazareti - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Double Room
  • Superior Double Room, Partial Sea View
  • Deluxe Double Room, Balcony, Sea View
  • Executive Suite, Balcony, Sea View
  • Villa Odak Classic Double Room
  • Villa Odak Superior Double Room Sea View
  • Villa Odak Deluxe Double Room Sea View, Balcony
  • Villa Odak Suite Sea View, French Balcony
  • Villa Odak Deluxe Double Room Sea View, Terrace
  • Spring Special
  • New Year offer - New Years Eve dinner included

What’s around

Landmarks

  • On the beach
  • Banje Beach - 3 min walk
  • Walls of Dubrovnik - 13 min walk
  • Pile Gate - 14 min walk
  • Museum of Modern Art - 2 min walk
  • Lazareti - 5 min walk
  • Revelin Fortress - 7 min walk
  • Dominican Monastery - 9 min walk
  • Bell Tower - 10 min walk
  • Buza Gate - 10 min walk
  • Sponza Palace - 10 min walk

Getting around

  • Dubrovnik Airport (DBV) - 21 min drive
  • Airport shuttle (surcharge)
map
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Frana Supila 12, Dubrovnik, 20000, Croatia

At a glance

Hotel size

  • This hotel has 158 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of indoor pools - 1
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Beach towels
  • Steam room
  • Sauna

Working away

  • 24-hour business center
  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built - 1913
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • Croatian
  • English
  • French
  • German
  • Italian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Individually furnished

Freshen up

  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Plasma TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Dining

Salin - Overlooking the ocean, this restaurant serves breakfast only.

Sensus Fine Dining - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required. Open daily.

Prora Beach Restaurant - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, HRK 14.00 per person, per night for adults; HRK 7.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, HRK 20.00 per person, per night for adults; HRK 10.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of HRK 375 per vehicle (one way)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for HRK 375.0 per night
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle service for children up to age 18 costs HRK 375.00 (one-way)

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia) and Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

  • Excelsior Dubrovnik
  • Hotel Excelsior Hotel
  • Hotel Excelsior Dubrovnik
  • Hotel Excelsior Hotel Dubrovnik
  • Hotel Excelsior
  • Hotel Excelsior Dubrovnik
  • Hotel Excelsior And Spa
  • Excelsior Hotel Dubrovnik

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Parking spots may be limited.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in is available.
  • Yes, there are 3 onsite restaurants, featuring beachfront dining, Mediterranean cuisine, and ocean views. Nearby restaurants include Tabasco (9-min walk), Rozario (9-min walk), and Dundo Maroje (10-min walk).
  • Yes, an airport shuttle is available. The charge is HRK 375 per vehicle one way.
  • Have fun with nearby activities like cycling and kayaking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Excelsior also has 2 bars and a sauna, as well as a steam room.
9.4.Exceptional.
  • 10.0.Exceptional

    The hotel was at a great location, the staff was very helpful and went out of their way to assist when we had questions. The breakfast was wonderful and the view was one of a kind.

    Robert, 5 night romance trip, Aug 18, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Overall excellent. Not to much interaction

    3 night romance trip, Aug 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel Excelsior stay

    We really enjoyed our stay at the hotel. The view and service were amazing. We will highly recommend.

    Melinda, 1 night trip, Aug 13, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Great property, but their room AC’s are not effective. In spite of telling the reception 3 nights in a row, they were only able to accommodate us with a portable fan. I expected better.

    6 night romance trip, Aug 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    A natural beauty

    Overall, this is an exceptional stay, marred with small details that annoy. The location of the Excelsior is hard to beat, as is its "natural pool" with the deck directly at the edge of the sea, and restaurants all overlooking the city and waterfront. The rooms are spacious, comfortable and well maintained if a little crowded with unnecessary furniture. Service is very hit and miss. Some, especially the younger members of staff, don't seem to care much, while others meet the expectations of a luxury hotel, offering help and suggestions that make a stay here really exceptional. If you want to dine here, expect well-rounded dishes with the matching price tag.

    3 night trip, Aug 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fabulous Service Spectacular view Best location Beautiful rooms and decor

    7 night family trip, Aug 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent location and scenery. Amazing attention and service and at the beginning, they had given us a room without a view and the manager even when the hotel was full, he did his best to get us an upgrade to a room with sea view, SPECTACULAR !!!

    3 night trip, Aug 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The best location in Dubrovnik with the best facilities

    2 night romance trip, Jul 30, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Old school classy: loved it

    Amazing -Roberts over the Adriatic; classy.

    Robert, 1 night trip, Jul 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing Dubrovnik hotel

    Hotel is in a perfect location, just a 10 min walk to old town, so very accessible to restaurants, ferry stops, sights, etc. The rooms are well appointed and comfortable and the beach club is the perfect place to spend a day relaxing by the water. The staff is all very pleasant and helpful. Will absolutely come back!

    Erica, 1 night trip with friends, Jul 23, 2021

    Verified Hotels.com guest review

See all 314 reviews