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Mercure Auckland Queen Street

3.5-star hotel with 24-hour fitness, near Queen Street Shopping District

  • Free WiFi
From
Rs4,526

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Reception. Image 1 of 46.
1 / 46Reception
9.4.Exceptional.
  • Great room, super comfy and trendy.

    May 8, 2021

  • Birthday trip to Auckland, Mercure was in walking distance to restaurant, so perfect -…

    May 7, 2021

See all 24 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Walkable
  • Free WiFi
  • Parking available
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 96 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Business center

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Newton
  • Sky Tower - 13 min walk
  • University of Auckland - 15 min walk
  • Auckland Ferry Terminal - 20 min walk
  • Viaduct Harbour - 25 min walk
  • Princes Wharf - 25 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Superior Room, 1 King Bed

Location

  • In Newton
  • Sky Tower - 13 min walk
  • University of Auckland - 15 min walk

What’s around

Landmarks

  • In Newton
  • Sky Tower - 13 min walk
  • University of Auckland - 15 min walk
  • Auckland Ferry Terminal - 20 min walk
  • Viaduct Harbour - 25 min walk
  • Princes Wharf - 25 min walk
  • Eden Park - 38 min walk
  • Queen Street Shopping District - 1 min walk
  • Aotea Centre - 10 min walk
  • SkyCity Casino - 14 min walk
  • Auckland City Hospital - 14 min walk

Getting around

  • Auckland Intl. Airport (AKL) - 28 min drive
  • Auckland Mt Eden Station - 18 min walk
  • Auckland Britomart Station - 19 min walk
  • Auckland Grafton Station - 20 min walk

At a glance

Hotel size

  • This hotel has 96 rooms

Arriving/leaving

  • Check-in time 2:00 PM-11:30 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:30 PM. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Government-issued photo identification and a credit card, or debit card deposit are required for incidental charges.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (NZD 35 per day)
  • Onsite parking limited (max 10 spaces per unit)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)

Things to do

  • 24-hour fitness facilities

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 323
  • Conference space size (meters) - 30
  • One meeting room

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Languages Spoken

  • English
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer

Be entertained

  • 50-inch Smart TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Small print

Also known as

  • Mercure Auckland Queen Street Hotel
  • Mercure Auckland Queen Street Auckland
  • Mercure Auckland Queen Street Hotel Auckland

Optional extras

Credit card charges are subject to an extra charge of 2 percent

Covered self parking costs NZD 35 per day

Buffet breakfast is offered for an extra charge of NZD 29 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 17 years old are not allowed in the fitness facility without adult supervision.

Parking height restrictions apply.

Guests must contact this property in advance to reserve onsite parking.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

Deposit: NZD 200 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mercure Auckland Queen Street does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes. Self parking costs NZD 35 per day. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 11:30 PM. Check-out time is 11:00 AM.
  • Yes. Nearby restaurants include Bestie (3-min walk), Rasoi Vegetarian Restaurant (4-min walk), and Little Turkish Cafe (4-min walk).
  • No, this hotel doesn't have a casino, but SkyCity Casino (14-min walk) is nearby.
  • Maintain your daily exercise routine at the 24-hour gym.
9.4.Exceptional.
  • 8.0.Very good

    Great hotel

    Really nice stay, the only feedback would be to have different pillow options as struggled a little with them as too big

    Jake, 1 night business trip, May 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Really good stay, reception quickly fixed my small issue

    Katie, 1 night trip, Apr 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great spot in the CBD

    Great weekend at Mercure Queen Street. Stayed in a Deluxe Room. Was pleased to find there was a private outdoor terrace (although the seating could have been a little more comfy). It's always nice to have fresh air flowing into the room. The bathroom was fantastic with a nicer shower than I've experienced at some of the top hotels in Auckland. Bed was super comfy & air con meant we didn't get too hot overnight. On-site parking is great too. No having to wait for soneone to bring your car! Highly recommended. A great spot in the CBD.

    Joanne, 2 night trip, Apr 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    CJ, 2 night trip with friends, Apr 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    New Modern Accommodation

    Nice new accommodation, very tidy and modern rooms.

    Morgan C, 1 night business trip, Apr 28, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    1 night business trip, May 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    anthony, 1 night trip, Apr 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ahmad, 1 night trip, Apr 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    anthony, 2 night trip, Apr 11, 2021

    Verified Hotels.com guest review

See all 24 reviews