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Room options

View all photos for Room (2 Queens Beds with Sofabed)

In-room safe, iron/ironing board, bed sheets

Room (2 Queens Beds with Sofabed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, iron/ironing board, bed sheets

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

In-room safe, iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

In-room safe, iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Shower)

In-room safe, iron/ironing board, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, iron/ironing board, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

At a glance

Hotel size

  • 238 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - 1:30 AM
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 total)*
  • Service animals welcome
  • Food and water bowls and off-leash area available

Internet

  • Free WiFi in public areas

Parking

  • Onsite self parking (USD 30 per night; includes in/out privileges)
  • Onsite valet parking (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

Working away

  • Business center
  • Meeting room
  • Computer station
  • Coworking spaces
  • Conference space (6348 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • 24-hour fitness center

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Closed captioned TV
  • Area rugs in room
  • Smooth flooring in room

Room amenities

Be entertained

  • 50-inch flat-screen TV

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free local calls

More

  • Housekeeping (once per stay)
  • In-room safe

Reviews

9.0

Superb

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

parking was a issue
Frank, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overnighter
Our stay was lovely. We were a party of 3 amd our accommodations were spot on. Ohh upon arrival... there was this guy playing live music and his voice was wonderful. The staff was so helpful and very attentive. Thanks Hyatt
Tara, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cathy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Virginia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

pleasantly surprised
we went for a concert and we live in phoenix just thought it would be nice to bar hop and not worry we didn't know it was Mexican independence day and festival was just outside the doors of hotel but inside hotel heard nothing it was not as bad as we thought it was going to be surprisingly also a cobs game and cirque solei show so much going on but we couldn't hear any noise staff was wonderful breakfast in morning was nice just wish they had bacon will stay here again
MICHAEL, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 2-night trip
Verified Hotels.com guest review

6/10 Good

Claudia, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Ok downtown hotel but needs work
Central location. Room small and too much furniture. Parking expensive--$30 per day self park (a block away), $40 per day valet park. Front desk friendly but sometimes too busy--our room not made up the first day, called the desk twice at 5pm and 6pm. Room was made up when we got back but only 1 coffee packet. Next day got i regular and 2 decaf coffee packets. Not a world ending but disappointing, just careless on the part of staff.
3-night business trip
Verified Hotels.com guest review