All properties in Palo Alto, California, United States of America

The Zen Hotel

Palo Alto city-center guestrooms with comfy beds

  • Free on-the-go breakfast, free WiFi, and free parking

Image gallery

  • Garden
  • Garden
  • Studio Suite, 2 Queen Beds - In-Room Dining
  • Studio Suite, 1 King Bed - Living Area
  • Garden
Garden. Image 1 of 28.
1 / 28Garden
  • Toilet ran 24 hours Curtain exposed to parking and lights were too short to close

    Jun 6, 2021

  • The bed was horribly uncomfortable. Old mattress that bowed in the middle. Also the noise…

    Jun 4, 2021

See all 335 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Dining options
  • Free WiFi
  • Free parking
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 37 smoke-free guestrooms
  • Daily housekeeping
  • Fitness center
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Daily housekeeping

What’s around

  • Heart of Palo Alto
  • San Antonio Shopping Center - 25 min walk
  • Charleston Plaza - 39 min walk
  • Rengstorff Park - 42 min walk
  • Googleplex - 3.1 mi / 5 km
  • Los Altos History Museum - 2.4 mi / 3.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 Queen Bed
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed
  • Standard Studio Suite
  • Deluxe Room, 2 Double Beds
  • Room, 1 King Bed
  • Room, 1 Queen Bed
  • Studio Suite, 2 Queen Beds
  • Studio Suite, 1 King Bed
  • Junior Studio Suite, 1 King Bed
  • Junior Studio Suite, 1 Queen Bed

What’s around


  • Heart of Palo Alto
  • San Antonio Shopping Center - 25 min walk
  • Charleston Plaza - 39 min walk
  • Rengstorff Park - 42 min walk
  • Googleplex - 3.1 mi / 5 km
  • Los Altos History Museum - 2.4 mi / 3.9 km
  • Stanford Stadium - 2.6 mi / 4.2 km
  • Hoover Tower - 3 mi / 4.9 km
  • Shoreline Amphitheatre - 3.4 mi / 5.5 km
  • Stanford University - 5.4 mi / 8.7 km
  • Stanford University Medical Center - 5.4 mi / 8.8 km

Getting around

  • San Francisco International Airport (SFO) - 30 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 18 min drive
  • Oakland Intl. Airport (OAK) - 47 min drive
  • San Antonio Station - 28 min walk
  • California Ave Station - 4 min drive
  • Mountain View Station - 6 min drive

At a glance


  • 37 rooms
  • Arranged over 2 floors


  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19


  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the motel

Food and drink

  • Free on-the-go breakfast daily
  • Coffee/tea in a common area

Things to do

  • Fitness facilities
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center


  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Number of buildings/towers - 3
  • Year Built - 1975
  • Garden
  • Television in common areas


  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Satellite TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave (on request)


  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Small print

Also known as

  • Hotel Zen
  • Zen Hotel
  • Zen Hotel Palo Alto
  • Zen Palo Alto
  • Townhouse Hotel Palo Alto
  • The Zen Hotel Motel
  • The Zen Hotel Palo Alto
  • The Zen Hotel Motel Palo Alto


This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, The Zen Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Yes. Nearby restaurants include So Gong Dong Tofu House (3-min walk), Fuki Sushi (3-min walk), and Pizza Chicago (4-min walk).
  • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy amenities like a fitness center and a garden.
  • 8.0.Very good

    Need fresh air

    The hotel was very nice and comfortable and close to Stanford Medical. I was told at check out that some rooms have balconies so next time i will ask for one of those.

    1 night business trip, Jun 3, 2021

    Verified guest review

  • 4.0.Fair

    Dirty and noisy

    Dirty and I could hear the guest snoring in the room next to mine.

    5 night trip, May 31, 2021

    Verified guest review

  • 6.0.Good

    Affordable but not great

    The front desk staff was very friendly, the location was central between Palo Alto and Mountain View activities, and the price was right. But the walls were thin, and we faced the parking lot as do majority of rooms and the rumble and exhaust from two large trucks parked in front of our room would wake us up and fumigate our room in the morning. There was leftover hair on bathroom floor and shower and something splattered (coffee?) on bathroom door and frame, so not the cleanest. Hairdryer did not get hot, had to get new one from front desk. We had kids but there was no bath stopper to give them baths, so it took a couple of tries to get staff to find us something that worked (I think they bought a drain cover from Walgreens across the street). Beds were comfy but pillows not so much. Overall, I didn't feel we needed to find another hotel, but I wouldn't book another stay there.

    4 night family trip, May 30, 2021

    Verified guest review

  • 8.0.Very good


    Jane, 1 night trip, May 24, 2021

    Verified guest review

  • 8.0.Very good

    Taking a Break

    Off of El Camino Real close to Stanford Very quiet and relaxing

    Jose Luis, 1 night trip, May 23, 2021

    Verified guest review

  • 10.0.Exceptional

    Great stay at a modest price!

    This was just an overnight for us following an appointment at Stanford hospital. We found the room quite comfortable, very quiet and clean. The front desk was very friendly giving us a very good dinner recommendation. The general manager was on site at our departure. Very attentive!

    Linda, 1 night trip, May 12, 2021

    Verified guest review

  • 10.0.Exceptional

    It was so quiet and clean. The gym was great also. The staff was awesome and very helpful.

    Maria, 1 night family trip, Apr 29, 2021

    Verified guest review

  • 10.0.Exceptional

    Highly recommended ...

    I don't know why this hotel show a three star rating.. This is NOT the fact.. This Hotel was very clean, quiet and comfortable... If you're a couple wanting to stay at a location close to Stanford. I highly recommend choosing this hotel.. Management was very friendly and accommodating.. 5 stars to Zen..

    Randy, 2 night trip, Apr 22, 2021

    Verified guest review

  • 10.0.Exceptional

    Nice, affordable stay in Palo Alto

    Pros: Helpful staff Clean Quiet Free parking and wifi Cons: Bed was not comfortable

    Charles, 2 night trip, Apr 20, 2021

    Verified guest review

  • 10.0.Exceptional

    Quick Stop to Palo Alto.

    Excellent service. Fast and friendly. I thought the gift bag of breakfast bars and snacks was a great touch. Will come back!

    Leleinga, 1 night trip, Apr 15, 2021

    Verified guest review

See all 335 reviews