See all properties

Choose dates to view prices

NH Collection Palacio de Burgos

Photo gallery for NH Collection Palacio de Burgos

Front of property
Pool
Premium Room | Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of NH Collection Palacio de Burgos

UNESCO Sustainable Travel Pledge

NH Collection Palacio de Burgos

4.0 star property
4-star hotel in Burgos with restaurant and bar/lounge

9.0/10 Superb

535 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Calle de la Merced, 13, Burgos, Burgos, 9002

Guests rated this location 9.6/10 - Exceptional

Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Massage/treatment rooms
  • 10 meeting rooms
  • UNESCO Sustainable Property
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • On the riverwalk

Getting around

  • Burgos (RGS-Villafria) - 9 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 152 min drive
  • Burgos Station - 9 min walk
  • Burgos Rosa de Lima Station - 15 min drive
  • Villaquiran Station - 22 min drive

Restaurants

  • Carabas - 3 min walk
  • Confiteria Ibañez - 4 min walk
  • Telepizza - 3 min walk
  • Viva la Pepa - 3 min walk
  • Cerveceria Morito - 5 min walk
Map

About this property

NH Collection Palacio de Burgos

A great choice for a stay in Burgos, NH Collection Palacio de Burgos is just 4.8 mi (7.7 km) from the airport. Guests can visit the fitness center for a workout or grab a bite to eat at Rincon de la Merced, which serves local cuisine and is open for lunch and dinner. A bar/lounge, a sauna, and a steam room are other highlights at this upscale hotel. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English, Spanish

At a glance

Hotel size

  • 110 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 55 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (EUR 19.90 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

Working away

  • 10 meeting rooms
  • Conference space (495 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Rincon de la Merced - This restaurant specializes in local cuisine and serves lunch and dinner. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 13–32 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35 per pet, per stay

Parking

  • Covered self parking costs EUR 19.90 per day

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>This property accepts major credit cards and cash.</p><p>This property reserves the right to pre-authorize the guest's credit card prior to arrival. </p><p>Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. </p>

Also known as

Nh Palacio Merced
Nh Palacio Merced Hotel
NH Collection Palacio Burgos Hotel
Collection Palacio Hotel
NH Collection Palacio Burgos
Collection Palacio
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Nh Collection Palacio Burgos
NH Collection Palacio de Burgos Hotel
NH Collection Palacio de Burgos Burgos
NH Collection Palacio de Burgos Hotel Burgos

Frequently asked questions

Does NH Collection Palacio de Burgos offer free cancellation for a full refund?
Yes, NH Collection Palacio de Burgos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Palacio de Burgos?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 55 lbs per pet. There's a charge of EUR 35 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at NH Collection Palacio de Burgos?
Yes. Self parking costs EUR 19.90 per day.
What are the check-in and check-out times at NH Collection Palacio de Burgos?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at NH Collection Palacio de Burgos and nearby?
NH Collection Palacio de Burgos has a sauna and a steam room.
Are there restaurants at or near NH Collection Palacio de Burgos?
Yes, Rincon de la Merced offers local cuisine.
What's the area around NH Collection Palacio de Burgos like?
NH Collection Palacio de Burgos is in the heart of Burgos, a short 9-minute walk from Burgos Station and 3 minutes' walk from Arco de Santa Maria. Travelers give top marks for the hotel's prime location.

Reviews

9.0

Superb

9.3/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very good

Ryuji, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A great hotel that is located just across the river from the heart of Burgos and close to the Museo de la Evolucion Humana.
John, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the hotel! Building is beautiful, room was large, airy, and sunny. Staff couldn’t have been more helpful. We stayed here after 8 days on the Camino and enjoyed the “luxury” stay so much we extended for an additional 2 days. Will return next year, when we finish the Camino!
kelly, 1-night family trip
Verified Expedia guest review

8/10 Very good

De Goullard, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible
Never ever pay for parking at this place. You can’t even turn a car around in this space and they have the audacity to charge 18 euros for it. Ended up damaging my car and I had no way of navigating around it without major issues. Can’t believe they even tell customers they offer parking. Would have been better off getting a fine on the street. Avoid at all cost.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location and pleasant room
Thomas, 2-night trip
Verified Expedia guest review

4/10 Fair

David, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Raul, 1-night trip
Verified Hotels.com guest review