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All properties in George Town, Penang, Malaysia

Shangri-La Rasa Sayang, Penang

5-star beachfront resort with golf course, near Ferringgi Beach

  • Free WiFi and free parking
From
Rs8,190

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8.8.Fabulous.
  • wonderful hotel and service

    Dec 5, 2019

  • Its a good property but bit dated, they have redone the rooms. Good space in the hotel…

    Mar 20, 2019

See all 497 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Walkable
Convenient

The following facilities or services will be unavailable from March 8 2021 to December 31 2021 (dates subject to change):
  • One of the swimming pools
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Bathtub
    • Gym

    Property highlights

    Main amenities

    • 304 guestrooms
    • Daily housekeeping
    • Golf course
    • On the beach
    • 3 restaurants and 2 bars/lounges
    • Full-service spa

    Feel at home

    • Free cribs/infant beds
    • Children's pool
    • Playground on site
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)

    What’s around

    • On the beach
    • Ferringgi Beach - 1 min walk
    • Tropical Spice Garden - 38 min walk
    • ESCAPE Adventureplay - 5.1 mi / 8.3 km
    • Penang National Park - 5.2 mi / 8.4 km
    • Entopia by Penang Butterfly Farm - 5.2 mi / 8.4 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Deluxe Room, 2 Twin Beds, Garden View
    • Deluxe Room, 1 King Bed, Garden View
    • Garden Deluxe Sea View King
    • Rasa Wing Deluxe Room King
    • Rasa Wing Rasa Junior Suite King
    • Rasa Wing Rasa Superior King
    • Garden Deluxe Sea View Twin
    • Rasa Wing Rasa Junior Suite Twin
    • Rasa Wing Rasa Superior Twin
    • Garden Deluxe Family
    • Garden Executive Family
    • Garden Superior Family Seaview
    • Garden Wing, Studio Suite
    • Rasa Wing Deluxe Suite King
    • Garden Wing, Suite, Terrace

    Location

    • On the beach
    • Ferringgi Beach - 1 min walk
    • Tropical Spice Garden - 38 min walk

    What’s around

    Landmarks

    • On the beach
    • Ferringgi Beach - 1 min walk
    • Tropical Spice Garden - 38 min walk
    • ESCAPE Adventureplay - 5.1 mi / 8.3 km
    • Penang National Park - 5.2 mi / 8.4 km
    • Entopia by Penang Butterfly Farm - 5.2 mi / 8.4 km
    • KOMTAR - 9.5 mi / 15.3 km
    • Penang Times Square - 9.6 mi / 15.5 km
    • Penang Hill - 11.8 mi / 19 km

    Getting around

    • Penang Intl. Airport (PEN) - 69 min drive
    • Penang Sentral - 75 min drive
    • Free area shuttle
    • Airport shuttle (surcharge)
    • Free shopping center shuttle

    At a glance

    Hotel size

    • This hotel has 304 rooms
    • This hotel is arranged over 8 floors

    Arriving/leaving

    • Check-in time 3:00 PM-11:00 PM
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    Front desk staff will greet guests on arrival. Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool.
    The Rasa Wing pool is closed until further notice.
    Shangri-la advises that they will automatically enroll guests who are not citizens of Malaysia, with check-in dates from April 1, 2021 to December 31, 2021, into Shangri-la’s COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel.
    Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting/childcare*
    • Free children's club

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle*

    Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Wheelchair-accessible parking on site
    *See small print for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (free)
    • In-room childcare (surcharge)
    • Supervised childcare/activities (surcharge)

    Food and drink

    • Continental breakfast daily (surcharge)
    • 3 restaurants
    • 2 bars/lounges
    • 24-hour room service
    • Barbecue grills

    Things to do

    • Beach umbrellas
    • Number of outdoor pools - 2
    • Children's pool
    • Fitness facilities
    • Golf course on site
    • Outdoor tennis courts - 3
    • Full-service spa
    • Spa treatment room(s)
    • Golf lessons on site
    • Miniature golf on site
    • Playground on site
    • Tennis lessons on site
    • Yoga classes/instruction on site
    • Ecotours nearby
    • Pool sun loungers
    • Tennis on site
    • Spa tub
    • Pool umbrellas
    • Steam room
    • Sauna

    Working away

    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Year Built - 1973
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Garden
    • Picnic area
    • Terrace

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Wheelchairs available on site

    Languages Spoken

    • Chinese
    • English
    • Japanese
    • Malay

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Pillow menu
    • Blackout drapes/curtains
    • Turndown service
    • Premium bedding

    Freshen up

    • Private bathroom
    • Deep soaking bathtub
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    CHI, The Spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

    The spa is open daily. Guests under 16 years old are not allowed in the spa.

    Dining

    Spice Market Cafe - This restaurant specializes in international cuisine and serves breakfast and dinner.

    Pinang Restaurant & Bar - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

    Feringgi Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Golf course on site
    • Outdoor tennis courts -
    • Sauna
    • Spa tub
    • Steam room
    • Tennis on site
    • Golf lessons on site
    • Miniature golf on site
    • Playground on site
    • Tennis lessons on site
    • Yoga classes/instruction on site

    Nearby

    • Ecotours nearby

    Small print

    Also known as

    • Rasa Sayang
    • Shangri-La`s Rasa Sayang Resort And Spa
    • Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
    • Shangri-La's Rasa Sayang Penang George Town
    • Shangri-La’s Rasa Sayang Penang
    • Shangri-La’s Rasa Sayang
    • Rasa Sayang Resort
    • Shangri La Rasa Sayang Penang
    • Shangri La Rasa Sayang, Penang
    • Shangri-La's Rasa Sayang
    • Shangri-La Rasa Sayang, Penang Resort
    • Shangri-La Rasa Sayang, Penang George Town
    • Shangri La's Rasa Sayang Resort Spa Penang
    • Shangri-La Rasa Sayang, Penang Resort George Town
    • Shangri-La's Rasa Sayang Resort
    • Shangri-La's Rasa Sayang Resort Penang George Town
    • Rasa Sayang Penang
    • Shangri Las Rasa Sayang Hotel
    • Shangri Las Rasa Sayang Resort
    • Shangri-La`s Rasa Sayang Hotel Batu Ferringhi

    Optional extras

    Rollaway beds are available for MYR 180.0 per night

    Continental breakfast is offered for an extra charge of MYR 89 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge

    Policies

    The listed child breakfast fee applies to guests age 11 and younger.

    Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests under 16 years old are not allowed in the swimming pool.

    Guests under 16 years old are not allowed in the spa.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards. Cash is not accepted.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:
    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Shangri-La Rasa Sayang, Penang does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and extended parking.
    • Yes, there are 2 outdoor pools and a children's pool. The swimming pool will be unavailable from March 8 2021 to December 31 2021 (dates subject to change).
    • Sorry, pets aren't allowed.
    • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
    • Yes, there are 3 onsite restaurants, featuring beachfront dining, international cuisine, and garden views. Nearby restaurants include Sigi‘s Bar & Grill (8-min walk), Matsu (9-min walk), and Golden River (10-min walk).
    • Yes, an airport shuttle is available.
    • Have fun with onsite activities such as volleyball, and practice your swing at the golf course. Additional recreation onsite includes yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Shangri-La Rasa Sayang, Penang also has 2 bars, a sauna, and a steam room, as well as a picnic area and a garden.
    8.8.Fabulous.
    • 10.0.Exceptional

      Always the best choice for business or leisure

      Very good, quality stayed

      Kok Fooi, 1 night business trip, Feb 26, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great service

      Rasa sayang staff service is impeccable, professional and warm - made all the difference to our stay thank you!

      3 night family trip, Dec 26, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      real 5 stars

      Luckily the accommodation was upgraded due to COVID19 and we were able to enjoy our stay so much. In any case all of room/restaurant/cafe are fine and enjoyable.

      HIRONOBU, 1 night trip, Nov 20, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Offer late check out during pandemic period. Good!

      LOH, 1 night trip, Oct 10, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Celebrating anniversary

      Another top-class resort by Shangri-la. We stayed in Rasa wing. Rasa has an exclusive lounge with complimentary drinks and canapes for the guests. Outside area is spacious and meticulously crafted. Serence ambiance throughout the resort. Staff is amazing. Extremely courteous and helpful concierge, front desk staff and restaurant staff. We had dinner at Ferrenghi Grill. Overall food quality was great. Found snapper a bit bland but the staff was quick to replace it with another choice of dish. They served complimentary appetiser and dessert. As you can tell there were lots of complimentary items for Rasa Wing guests. Rest assured the resort will take good care of you!!

      2 night family trip, Sep 24, 2020

      Verified Hotels.com guest review

    • 4.0.Fair

      Nothing special. Have to wait for a long time for the room to be ready for check in. House keeping is also very slow response. Room cleanliness is good.

      Susan, 1 night family trip, Aug 29, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Great hotel and amenities

      Overall great hotel, professional staff and big variety. It would have even been better if of our requests were accepted.

      Mohammed Fahim, 1 night family trip, Jul 24, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great staycation for me and my family for my birthday celebration. A great free room upgrade to suite at Rasa wing with expedia gold member privilege. Excellent services from front desk until room services. Great in-room dining for breakfast. Good prevention steps taken by the hotel during this covid period.

      Steve, 1 night family trip, Jul 10, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Privacy n cosy plce to stay for relaxing.nearby to feringghi

      Mahoney, 2 night trip with friends, Jul 2, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Amazing stay, definitely will come back again!!!!

      The stay is amazing, free upgrade for the room, allowed to extend the check out time to 2pm and a cake for our anniversary celebration. Although the hotel abit aging, but it is well maintained and clean enough. You can see the details done by shangri la hotel and the people are kind and friendly enough. The beach, garden, the trees and the environment is only for shangri la hotel but cannot found at other hotel in Penang. Due to the outbreak of covid-19, you can see all the SOP been done and feel very safe and relaxing in the hotel. Buffet style breakfast been changed to ala-cart style. Dinner area have safety distance from each table. Definitely the best hotel in Penang.Strongly recommend!!!

      Pei Ying, 1 night trip, Jun 12, 2020

      Verified Hotels.com guest review

    See all 497 reviews