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Shangri-La Rasa Sayang, Penang

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Premium bedding, minibar, in-room safe, desk
Exterior
Couples treatment rooms, sauna, spa tub, body treatments, aromatherapy
Separate tub and shower, deep soaking tub, free toiletries, hair dryer
3 restaurants, breakfast, dinner, brunch served; international cuisine

Overview of Shangri-La Rasa Sayang, Penang

VIP Access

Shangri-La Rasa Sayang, Penang

5.0 star property
Upscale beachfront resort with golf course, near Ferringgi Beach
9.0 out of 10 Superb
9.0/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Jalan Batu Feringgi, George Town, Penang, 11100
Main amenities
  • Daily housekeeping
  • Golf course
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • 3 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)

Room options

About this area

What's nearby

  • On the beach
  • Ferringgi Beach - 5 min drive

Getting around

  • Penang Intl. Airport (PEN) - 56 min drive
  • Penang Sentral - 54 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Subway - 9 min walk
  • Golden River Restaurant - 10 min walk
  • KFC - 9 min walk
  • Sigi's Bar & Grill On The Beach - 8 min walk
  • Spice Market Cafe - 1 min walk
Map

About this property

Shangri-La Rasa Sayang, Penang

At Shangri-La Rasa Sayang, Penang, you can hit the beach to enjoy the shade from a beach umbrella or play volleyball. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and aromatherapy. Spice Market Cafe, one of 3 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a golf course, and a free kid's club. Fellow travelers like the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 304 units
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Tennis
  • Yoga classes
  • Beach volleyball
  • Golf lessons
  • Mini golf
  • Ecotours nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1973
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 9 holes of golf
  • 2 outdoor pools
  • Full-service spa
  • Spa tub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Spice Market Cafe - This restaurant specializes in international cuisine and serves breakfast and dinner.
Pinang Restaurant & Bar - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Feringgi Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 98 per person
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for MYR 180.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool, and guests under 12 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Rasa Sayang
Rasa Sayang Resort
Shangri-La's Rasa Sayang
Shangri-La's Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort Penang George Town
Rasa Sayang Penang
Shangri Las Rasa Sayang Hotel
Shangri Las Rasa Sayang Resort
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Shangri-La's Rasa Sayang Penang George Town
Shangri-La’s Rasa Sayang Penang
Shangri-La’s Rasa Sayang
Shangri La Rasa Sayang Penang
Shangri La Rasa Sayang, Penang
Shangri-La Rasa Sayang, Penang Resort
Shangri-La Rasa Sayang, Penang George Town
Shangri La's Rasa Sayang Resort Spa Penang
Shangri-La Rasa Sayang, Penang Resort George Town

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Shangri-La Rasa Sayang, Penang?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Rasa Sayang, Penang?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Shangri-La Rasa Sayang, Penang?
Sorry, pets aren't allowed.
Is parking offered on site at Shangri-La Rasa Sayang, Penang?
Yes, there's free self and extended parking.
Is airport shuttle service offered by Shangri-La Rasa Sayang, Penang?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Shangri-La Rasa Sayang, Penang?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Shangri-La Rasa Sayang, Penang and nearby?
Have fun with onsite activities such as volleyball, and practice your swing at the golf course. Additional recreation onsite includes yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Shangri-La Rasa Sayang, Penang also has 2 bars, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Shangri-La Rasa Sayang, Penang?
Yes, there are 3 onsite restaurants, featuring beachfront dining, international cuisine, and garden views.
Does Shangri-La Rasa Sayang, Penang have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Shangri-La Rasa Sayang, Penang like?
Shangri-La Rasa Sayang, Penang is a short 9-minute walk from Ferringgi Beach and 13 minutes' walk from Batu Feringghi Night Market. Travelers say this resort is in a good location.

Reviews

9.0

Superb

9.1/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Best Value Hotel in Batu Ferringhi
The hotel is a great place for R&R. It is suitable for all groups, families, couples, single travellers.
Aran, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely.
Very good hotel and location.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Soraya, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Be careful which room they allocate you !
Booked a superior king with lounge access, what we got was a connecting room (spill over) which was very outdated. The garden wing rooms look far better - we had a few issues when checking in (not to do with the hotel ) but ordinarily I would of switched immediately but had other things on my mind - check the fire escape plan on the back of your hotel room door to see what the room sizes are like on the floor - this room 2254 was the smaller by half - they actually said it’s one of the best rooms because it has a sea view…unfortunately cannot stay in a view in comfort
Bhavesh, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Lokraj, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elson, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

KEAT HOON, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Over all I completely enjoyed my stay. Tony at the pitch and put was the perfect host for the area. The bar/restaurant by the beach had a really varied, and tasty menu, with friendly staff, although they kept running out of bottled beer. The buffet breakfast was amazing, with great staff. I especially enjoyed having a balcony to relax on, Underneath the canopy of the ancient tree. I would highly recommend staying here to anybody.
Douglas, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Lovely location, first class experience.
ROBERT, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Michelle the front desk manager at the Rasa Wing is first class. She’s truly goes out of her way to make sure guests needs are met. Only downside is the pool which needs more regular cleaning! Too many dead leaves etc
Howard Shing Liang, 3-night romance trip
Verified Expedia guest review