Destination
Guests
All properties in Cancun (and vicinity), Quintana Roo, Mexico

Oasis Palm All Inclusive

All-inclusive beachfront property with spa, near Langosta Beach

  • Free buffet breakfast and free parking

Image gallery

  • Oasis Palm All Inclusive
  • Oasis Palm All Inclusive
  • Beach
  • Beach
  • Oasis Palm All Inclusive
Oasis Palm All Inclusive. Image 1 of 49.
1 / 49Oasis Palm All Inclusive
7.0.Good.
  • Great customer service Great food the employees that real nice and respectable people

    Mar 10, 2021

  • El servicio esta bien. La comidas es lo mismo todos los dias. La playa no esta como se ve…

    Mar 10, 2021

See all 579 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Transport options
Convenient
Quiet
Walkable
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 214 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 7 bars/lounges
  • Full-service spa
  • Outdoor pool

Feel at home

  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Television

What’s around

  • In Zona Hotelera
  • Tortuga Beach - 22 min walk
  • Langosta Beach - 7 min walk
  • Turtle Beach - 9 min walk
  • Cancun Golf Club at Pok Ta Pok - 41 min walk
  • Escenica Tower - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room Non Refundable (Up to 2 Kids eat and stay free)
  • Standard Room (Up to 2 Kids eat and stay free)
  • Family Room (Up to 2 Kids eat and stay free)
  • Superior Room (Up to 2 Kids eat and stay free)

Location

  • In Zona Hotelera
  • Tortuga Beach - 22 min walk
  • Langosta Beach - 7 min walk

What’s around

Landmarks

  • In Zona Hotelera
  • Tortuga Beach - 22 min walk
  • Langosta Beach - 7 min walk
  • Turtle Beach - 9 min walk
  • Cancun Golf Club at Pok Ta Pok - 41 min walk
  • Escenica Tower - 3 min walk
  • Museum of Popular Mexican Art - 5 min walk
  • Jardín del Arte - 11 min walk
  • Las Perlas Beach - 16 min walk
  • Puerto Cancun Marina Town Center - 38 min walk
  • Cancun Convention Center - 3.1 mi / 4.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

At a glance

Size

  • 214 rooms
  • Arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The check-in location differs from the property location. To check in, go to https://www.oasishoteles.mx:643/preregister/search To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens staying 3 nights or more. The fee is USD 18 for each additional screening, and for guests staying 1-2 nights. PCR screening for COVID-19 is available for USD 75 per person. Guests should contact the concierge upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 25

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free onsite valet parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Free buffet breakfast daily
  • 7 restaurants
  • 7 bars/lounges
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Beach umbrellas
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Volleyball on site
  • Golfing nearby
  • Snorkeling nearby
  • Pool sun loungers
  • Sauna
  • Pool umbrellas

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
  • All meals, snacks, and local non-alcoholic beverages included
  • In-room minibar (some restrictions)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Volleyball
  • Golf green fees

Lessons/classes/games
  • Bartending
  • Cooking
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to offsite nightclubs
  • Onsite live performances
  • Theme parties

Not included
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium food items
  • Premium/non-domestic alcoholic beverages
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Spa

Oasis Spa has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

Sisal Buffet - Onsite buffet restaurant.

Piratas del Caribe(niños) - Onsite theme restaurant. Open daily.

Los Agaves - Onsite restaurant. Open daily.

Dos Lunas - Onsite restaurant. Open daily.

La Bamba - Onsite restaurant. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Tennis on site
  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Volleyball on site

Nearby

  • Golfing nearby
  • Snorkeling nearby

Small print

Also known as

  • All Inclusive Oasis
  • Oasis Palm Beach Resort Cancun
  • Oasis Palm Hotel Cancun
  • Oasis Palm Inclusive Inclusive
  • Oasis Palm All Inclusive Cancun
  • Oasis Palm All Inclusive All-inclusive property
  • Oasis Palm All Inclusive All-inclusive property Cancun
  • Oasis Palm
  • Oasis Palm All Inclusive
  • Oasis Palm All Inclusive All-inclusive property Cancun
  • Oasis Palm Cancun
  • Palm Oasis
  • Oasis Palm All Inclusive All-inclusive property
  • Oasis Palm Beach Cancun
  • Oasis Palm Beach Hotel Cancun

Optional extras

Safes in guestrooms can be used for an extra charge

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 10 per day (rates may vary)

WiFi is available in public areas for USD 10 per day (rates may vary)

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: USD 1.34 per accommodation, per night

Cash deposit: USD 30 per stay for guests under 26 years old

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Oasis Palm All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Yes, there are 7 onsite restaurants. Nearby restaurants include La Dolce Vita (2.9 mi), Rino Pizza Time (3 mi), and Locanda Paolo (3.1 mi).
  • No, this property doesn't have a casino, but PlayCity Casino (5-min drive) and Royal Yak Casino and Sports Book (6-min drive) are both nearby.
  • Have fun with onsite activities such as kayaking, and improve your game on the tennis courts. Additional recreation onsite includes aerobics and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Oasis Palm All Inclusive also has 7 bars and a sauna, as well as a fitness center.
7.0.Good.
  • 10.0.Exceptional

    family friendly hotel, very nice

    Gerardo, 4 night family trip, May 13, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Food was bad. Dude to covid not many restaurants open and activities were limited. Most of the activities that they did have were all in Spanish. Would not recommend for non-Spanish speakers. Also very kid friendly.

    2 night romance trip, Mar 3, 2021

    Verified Expedia guest review

  • 8.0.Very good

    beach access was great, most staff were friendly and helpful We switched rooms and the new room was dirty, coffee was spilt in the fridge from the previous occupant, the maid tried to blame us

    2 night romance trip, Feb 16, 2021

    Verified Orbitz guest review

  • 4.0.Fair

    Not what we expected definitely will be going to another resort

    6 night romance trip, Feb 1, 2021

    Verified Expedia guest review

  • 6.0.Good

    Everything was fine, my only concern is about the restaurants waiting more than 30 minutes to go in, very small portions , also my room sink was clogged, even when we reported nobody came to fix it

    Heriberto Colon, 5 night family trip, Dec 25, 2020

    Verified Expedia guest review

  • 2.0.Poor

    NUNCA VENGAN A ESTE HOTEL porfavor , nunca lo hagan , el peor hotel, peor servicio , peor comida

    ALEJANDEO, 5 night family trip, Dec 23, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Family orientated, safe, and fun!! The food was abundant and good.

    3 night family trip, Dec 20, 2020

    Verified Orbitz guest review

  • 4.0.Fair

    The hotel looks so nice in the beginning but soon enough you find out that the tv is bad quality(they said is like this every room) shower is low pressure. But the worst is the staff. They work like they hate their lives and they serve the food like they’re doing you a huge favor. Simple/small portions of meals. Bad beer and so on. Don’t try to ask anything for the staff because you always feel like you’re bothering them. Very disappointed

    2 night family trip, Dec 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This place was great!!! I went there during Christmas week and evryrhing was clean, all staff where masks, and they take your temperature when you walk in. Highly recommended booking here, they also have a couple places to eat, a big pool, and comnects tocthe beach! (All inclusive like the description says! Free drinks (and alcohol) food, and they have activities to do there. ) I also recommned purchasing Cancun Excursions at the hotel or from the people you book woth. I recommended going to the Xcaret.

    Robin, 6 night family trip, Dec 20, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Terrible hotel / Hotel horrível

    The hotel "resort" charge more for all-inclusive packages. I paid more for it, but their all-inclusive package means only one poor buffet and another seafood restaurant that has almost the same food in the buffet. The buffet has almost the same food for breakfast, lunch and dinner. The food is not good at all. The beach is not beautiful as other beaches in Cancun. Probable the hotel has cheaper packages, so there are too much people in all places and finally I had to purchase water even paid for all-inclusive, the employees didn't tell me that I could get water in the cafeteria, they tell you need to pay for extra water. Then after I complain with manager and I returned the second pack of water and they told me about the water in cafeteria. My recommendation is don't reserve this hotel, there are a lot resorts with the same price and really all-inclusive package, good food and beautiful beaches. O hotel "resort" cobra mais por pacotes com tudo incluído. Paguei mais por ele, mas o pacote com tudo incluído significa apenas um buffet ruim e outro restaurante de frutos do mar que tem quase a mesma comida no buffet. O buffet tem quase a mesma comida no café da manhã, almoço e jantar. A comida não é nada boa. A praia não é tão bonita quanto outras praias de Cancún. Provavelmente o hotel tem pacotes mais baratos, então tem muita gente em todos os lugares e finalmente tive que comprar água mesmo pagando tudo incluso, os funcionários não me falaram que eu poderia pegar água no cafe.

    William Thiago, 5 night trip, Dec 15, 2020

    Verified Hotels.com guest review

See all 579 reviews