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Best Western Melbourne City

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Reception
Courtyard Room - Pet Friendly | Individually decorated, individually furnished, iron/ironing board
Matchbox | Individually decorated, individually furnished, iron/ironing board
Shoebox | Individually decorated, individually furnished, iron/ironing board
Courtyard Room - Pet Friendly | Individually decorated, individually furnished, iron/ironing board

Overview of Best Western Melbourne City

Best Western Melbourne City

3.5 star property
City-center hotel within walking distance of Crown Casino and Entertainment Complex

8.0/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Refrigerator
  • 24/7 front desk
  • Laundry facilities
The price is ₹6,086
Price available on 18/12/2022
Map
16 Spencer Street, Melbourne, VIC, 3000
Main amenities
  • Daily housekeeping
  • Rooftop terrace
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Melbourne Central Business District
  • Crown Casino and Entertainment Complex - 6 min walk
  • SEA LIFE Melbourne - 1 min drive
  • Collins Street - 1 min drive
  • Melbourne Convention and Exhibition Centre - 1 min drive
  • Marvel Stadium - 4 min drive
  • Queen Victoria Market - 8 min drive
  • Princess Theatre - 4 min drive
  • Melbourne Central - 9 min drive
  • Melbourne Cricket Ground - 4 min drive
  • AAMI Park - 3 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 15 min drive
  • Melbourne Airport (MEL) - 19 min drive
  • Avalon Airport (AVV) - 38 min drive
  • Southern Cross Station - 6 min walk
  • Spotswood Station - 8 min drive
  • Flinders Street Station - 14 min walk
  • Flagstaff Station - 16 min walk
  • Melbourne Central Station - 23 min walk
  • North Melbourne Station - 27 min walk

Restaurants

  • Cherry & Twigs Cafe - 2 min walk
  • Tokyo Maki - 2 min walk
  • Perkup Burgers - 3 min walk
  • 5 & Dime Bagels - 3 min walk
  • Delhi Streets - 3 min walk

About this property

Best Western Melbourne City

Best Western Melbourne City features a rooftop terrace and puts you within a 10-minute walk of Crown Casino and Entertainment Complex. A snack bar/deli and a terrace are other highlights. Fellow travelers like the helpful staff and location.

Languages

Chinese (Mandarin), English, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 114 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • All guests, including children, are required to present a valid government-issued ID card at check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 per room)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Height restrictions apply for onsite parking
  • Offsite parking within 984 ft (AUD 25 per day)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Use of nearby fitness center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Languages

  • Chinese (Mandarin)
  • English
  • Hindi
  • Spanish

Room amenities

Be entertained

  • 32-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 percent

Pets

  • Pets are allowed for an extra charge of AUD 30 per pet, per night

Parking

  • Parking is available nearby and costs AUD 25 per day (984 ft away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

State tax ID - 68932034202

Also known as

Hotel Pensione
Hotel Pensione Melbourne
Melbourne Hotel Pensione
Melbourne Pensione
Melbourne Pensione Hotel
Pensione Hotel
Pensione Hotel Melbourne
Pensione Melbourne
Pensione Melbourne Hotel
Pensione Hotel Melbourne - By 8 Melbourne
Pensione Boutique Hotel Melbourne
Best Western Melbourne City Hotel
Pensione Boutique Hotel Melbourne
Best Melbourne City Hotel
Best Melbourne City Melbourne
Best Western Melbourne City Hotel
Best Western Melbourne City Melbourne
Best Western Melbourne City Hotel Melbourne

Frequently asked questions

Does Best Western Melbourne City offer free cancellation for a full refund?
Yes, Best Western Melbourne City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Melbourne City?
As of 7 December 2022, prices found for a 1-night stay for 2 adults at Best Western Melbourne City on 18 December 2022 start from ₹6,086, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Melbourne City?
This property confirms that guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Melbourne City?
Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of AUD 30 per pet, per night. Food and water bowls are available.
What are the check-in and check-out times at Best Western Melbourne City?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Best Western Melbourne City?
No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (6-min walk) is nearby.
What is there to do at Best Western Melbourne City and nearby?
Recommended spots to visit include Melbourne Convention and Exhibition Centre (5-min walk) and Crown Casino and Entertainment Complex (6-min walk), along with Marvel Stadium (11-min walk) and Melbourne Central (1.1 mi).
Are there restaurants at or near Best Western Melbourne City?
Yes. Nearby restaurants include The Grain Store (3-min walk), Clarendon Street Grill (3-min walk), and Buddabah (4-min walk).
What's the area around Best Western Melbourne City like?
Best Western Melbourne City is in Melbourne Central Business District, a short 6-minute walk from Southern Cross Station and 6 minutes' walk from Crown Casino and Entertainment Complex. Travelers say this hotel is in a good location.

Overall score and ratings

8.0

Very good

8.2/10

Cleanliness

8.7/10

Staff & service

7.5/10

Amenities

7.7/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Exceptional

Peter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Small but comfortable
The rooms were quite small (including the showers), but the limited space was made up by the comfort of the rooms. The location was amazing and was a short walk to any restaurant or place you needed to be downtown.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Chris, 1-night trip
Verified Hotels.com guest review

4/10 Fair

S, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Needs a refurbishment
The service was great. Rooms were horrible, the shower was dirty and no control of the water temperature. It either scalded or went ice cold. We needed a bad that pretty much was it. Never again.
S, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Street sounds too loud.
Mikhail, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Decent stay
Good stay, walking distance to many places to eat. Bathroom is a bit small and awkward due to space. The staff were great and very accommodating
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best Staff EVER
Staff were the best. Allowed early check-in and use of lobby after checkout.
Earl, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Great location
Great location easy to access room is small but you know that when you book and only sleeping no issue Shower door is a bit small so if your a bit larger not really for you.
Linda, 1-night trip
Verified Hotels.com guest review

6/10 Good

LAWRENCE, 1-night trip
Verified Hotels.com guest review