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All properties in Burnaby, British Columbia, Canada

Hilton Vancouver Metrotown

Suburban hotel with conference center, near Metropolis at Metrotown

  • Free continental breakfast and free Internet
From
Rs11,260

Image gallery

  • Suite, 1 Bedroom, Executive Level - Guest Room
  • Suite, 1 Bedroom, Executive Level - Guest Room
  • Pool
  • Room (Parlor) - Living Area
  • Suite, 1 Bedroom, Executive Level - Guest Room
Suite, 1 Bedroom, Executive Level - Guest Room. Image 1 of 70.
1 / 70Suite, 1 Bedroom, Executive Level - Guest Room
6083 McKay Ave, Burnaby, V5H2W7, BC, Canada
8.6.Fabulous.
  • I don’t see any service unfortunately. I do love the location, and very fast elevators,…

    Oct 8, 2021

  • Mostly great. At night we had only had hot water, no cold. The concierge didn't believe…

    Sep 25, 2021

See all 616 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Convenient
Dining options
Safe

The following facilities are closed on Sunday, Monday, and Tuesday:
  • Bar/lounge
  • Restaurant
    • Free WiFi
    • Parking available
    • Pool
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 283 guestrooms
    • Housekeeping (on request)
    • Seasonal outdoor pool
    • Fitness center
    • Self parking
    • Conference center

    For families

    • Free cribs/infant beds
    • Children's pool
    • Rollaway/extra beds (surcharge)
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom

    What’s around

    • In Metrotown
    • Metropolis at Metrotown - 10 min walk
    • BC Place Stadium - 7 mi / 11.3 km
    • Rogers Arena - 7.4 mi / 12 km
    • Robson Street - 7.7 mi / 12.4 km
    • Vancouver Convention Centre - 7.9 mi / 12.7 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, 1 King Bed
    • Deluxe Room, 2 Queen Beds
    • Suite, 1 King Bed with Sofa bed
    • Executive Room, 1 King Bed, Business Lounge Access
    • Executive Suite, 1 King Bed, Business Lounge Access
    • Executive Room, 2 Queen Beds, Business Lounge Access
    • Deluxe Room, 1 King Bed (High Floor)
    • Deluxe Room, 2 Queen Beds (High Floor)
    • Deluxe Suite, 1 King Bed
    • Studio Suite, 1 King Bed
    • Suite, 1 Bedroom, Executive Level
    • Room (Parlor)
    • Room, 1 King Bed (Shower)

    What’s around

    Landmarks

    • In Metrotown
    • Metropolis at Metrotown - 10 min walk
    • BC Place Stadium - 7 mi / 11.3 km
    • Rogers Arena - 7.4 mi / 12 km
    • Robson Street - 7.7 mi / 12.4 km
    • Vancouver Convention Centre - 7.9 mi / 12.7 km
    • Simon Fraser University - 7.9 mi / 12.7 km
    • Granville Island Public Market - 7.9 mi / 12.7 km
    • Stanley Park - 9.8 mi / 15.7 km
    • Capilano Suspension Bridge - 12.2 mi / 19.7 km

    Getting around

    • Vancouver International Airport (YVR) - 20 min drive
    • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 16 min drive
    • Pitt Meadows, BC (YPK) - 27 min drive
    • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 125 min drive
    • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 149 min drive
    • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 13 min drive
    • Vancouver Waterfront Station - 15 min drive
    • Port Moody Station - 17 min drive
    • Metrotown Station - 5 min walk
    • Patterson Station - 9 min walk
    • Royal Oak Station - 21 min walk
    map
    See on map
    6083 McKay Ave, Burnaby, V5H2W7, BC, Canada

    At a glance

    Hotel size

    • This hotel has 283 rooms
    • This hotel is arranged over 18 floors

    Arriving/leaving

    • Check-in time 4:00 PM-anytime
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Pets

    • Pets allowed (dogs and cats only)*
    • Specific rooms only, restrictions apply*
    • 2 per room (up to 75 lbs)
    • Food and water bowls available

    Internet

    • Free WiFi in public areas (1-device limit)
    • Free wired Internet access in rooms

    Parking

    • Covered onsite self parking (CAD 19.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free continental breakfast daily

    Things to do

    • Outdoor seasonal pool
    • Children's pool
    • Fitness facilities
    • Spa tub
    • Golfing nearby
    • Hiking/biking trails nearby

    Working away

    • Number of meeting rooms - 6
    • Conference space
    • Conference space size (feet) - 14477
    • Conference space size (meters) - 1345
    • Conference center

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Free grocery shopping service
    • Luggage storage
    • Wedding services
    • Multilingual staff

    Facilities

    • Year Built - 1999
    • Elevator
    • Designated smoking areas (fines apply)
    • Terrace

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Braille signage
    • Raised toilet seat
    • Lowered peephole/view port in door
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • Chinese
    • English
    • French
    • German
    • Italian
    • Japanese
    • Korean
    • Portuguese
    • Russian
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Down comforter
    • Blackout drapes/curtains
    • Turndown service

    Freshen up

    • Private bathroom
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 55-inch LCD TV
    • Pay movies
    • Digital TV channels

    Stay connected

    • Desk
    • WiFi (surcharge)
    • Phone

    Food and drink

    • Refrigerator
    • Microwave (on request)

    More

    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Fees & policies

    Optional extras

    • WiFi is available in guestrooms for CAD 0.00 per night (rates may vary)
    • Early check-in can be arranged for an extra charge of CAD 25 (subject to availability)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children & extra bedsPay at property

    • Rollaway beds are available for CAD 15.0 per night

    PetsPay at property

    • Pets are allowed for an extra charge of CAD 55.00 per accommodation, per stay (maximum CAD 49 per stay)
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

    ParkingPay at property

    • Covered self parking costs CAD 19.00 per night with in/out privileges
    • Parking height restrictions apply

    Pool, spa & gym (if applicable)Pay at property

    • Pool access available from 6:00 AM to 11:00 PM
    • The seasonal pool is open from March to November

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    Also known as

    • Hilton Metrotown
    • Vancouver Metrotown Hilton
    • Burnaby Hilton Metrotown
    • Hilton Burnaby
    • Hilton Hotel Burnaby
    • Hilton Vancouver Metrotown Hotel
    • Hilton Vancouver Metrotown Burnaby
    • Hilton Vancouver Metrotown Hotel Burnaby
    • Hilton Metrotown Vancouver
    • Hilton Vancouver Metrotown
    • Hilton Vancouver Metrotown Burnaby
    • Hilton Vancouver Metrotown Hotel
    • Hilton Vancouver Metrotown Hotel Burnaby
    • Metrotown Hilton
    • Metrotown Hilton Vancouver
    • Vancouver Hilton Metrotown

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hilton Vancouver Metrotown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs CAD 19.00 per night. Electric vehicle charging is available.
    • Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 11:00 PM.
    • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. There's a charge of CAD 55.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 4:00 PM - anytime. There's a charge of CAD 25 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
    • Yes. Nearby restaurants include Isami Sushi (3-min walk), Dinesty Dumpling House (3-min walk), and trattoria Burnaby (4-min walk).
    • No, this hotel doesn't have a casino, but Starlight Casino (11-min drive) and Hard Rock Casino Vancouver (14-min drive) are both nearby.
    • Have fun with nearby winter activities like skiing, and in warmer months enjoy a round of golf at the nearby golf course. Relax in the spa tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a fitness center.
    8.6.Fabulous.
    • 10.0.Exceptional

      Clean and nice guest service.

      It was so amazing. Clean and nice guest service. I like to stay in a future too.

      Junseok, 1 night family trip, Sep 19, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Great location

      Very nice although the picketers outside were a little unnerving.

      Lori, 2 night trip, Aug 13, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Please resolve the picketing issue !!!

      Overall it was a good stay. Hilton needs to resolve the picketing issues outside, it doesn’t make me feel at ease entering and existing the building / parkade. Also Limited room service available.

      4 night family trip, Aug 12, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Great location.

      Great location, close to train, very easy to get around. Enjoyed the pool and hot tubs. Lots of eating establishments close by. Mall close by. Library with beautiful gardens by Hilton, we enjoyed coffee here several days. Clean, comfortable, convenient on site parking. Full time security on site. Clean room the large windows let in lots of light. Lots of seating area in room.

      Lana, 5 night family trip, Aug 10, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      No complaints here.

      Nice room, nice pool, nice breakfast (including under COVID restrictions). Even the fired workers who were protesting outside were fairly nice.

      Philip, 2 night trip with friends, Aug 8, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Hôtel très propre mais des choses à corriger

      L'hôtel est propre et le personnel sont serviables, on dirait qu'ils profitent du COVID pour réaliser des economies à n'importe quel prix: Service au chambres très réduit, petit-déjeuner médiocre,... malgré le Covid, un h^tel comme le Hilton doit garder un certain standard

      Mohamed Yassir, 6 night family trip, Jul 23, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      .

      1 night romance trip, Jul 21, 2021

      Verified Expedia guest review

    • 4.0.Fair

      I would never have stayed at this hotel (or any other) knowing that it was in an active strike. 97 workers, predominantly women and people of color were let go from this one Hilton (Metrotown) location, yet the hotel chain claims no one wants to work there and they're having trouble getting staff. No one wants to scrub toilets for minimum wage. Had I had all the information, I would have never crossed the picket line.

      5 night family trip, Jul 20, 2021

      Verified Expedia guest review

    • 8.0.Very good

      .

      2 night romance trip, Jul 15, 2021

      Verified Expedia guest review

    • 6.0.Good

      I was very disappointed that I had to pay for parking, wouldn’t stay there again

      1 night family trip, Jul 11, 2021

      Verified Expedia guest review

    See all 616 reviews