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Van der Valk Hotel Gent

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Exterior
Suite | In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi
Comfort Family Room | In-room safe, soundproofing, iron/ironing board, free WiFi
Comfort Family Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Overview of Van der Valk Hotel Gent

Van der Valk Hotel Gent

4.0 star property
4-star hotel in Ghent with spa and restaurant

9.0/10 Superb

117 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Akkerhage 10, Ghent, 9000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Coffee shop/cafe
  • 12 meeting rooms
  • 24-hour front desk
For families
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Digital TV service
  • Self parking (surcharge)

Room options

About this area

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 38 min drive
  • Gentbrugge Station - 4 min drive
  • Merelbeke Station - 6 min drive
  • Kwatrecht Station - 9 min drive

Restaurants

  • Horseele - 4 min walk
  • Simpizza - 3 min drive
  • Ocean Garden - 3 min drive
  • Pizza Hut - 4 min drive
  • Ette Ibibio - 4 min drive

About this property

Van der Valk Hotel Gent

Take in the views from the rooftop terrace when you stay at Van der Valk Hotel Gent. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights at this upscale hotel include a bar/lounge, a fitness center, and a sauna.

Languages

Dutch, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 263 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (EUR 7.50 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Toys

What to do

  • Bicycle tour information

Working away

  • 12 meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • Rooftop terrace
  • Fitness center
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar in shower

Languages

  • Dutch
  • English
  • French

Room amenities

Be entertained

  • Smart television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shampoo
  • Hair dryer
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Coccote - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.
De Brasserie - Onsite brasserie. Guests can enjoy drinks at the bar. Open daily.
Skybar - Onsite cocktail bar. Open select days.
Coffeecorner - Onsite lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.
  • Tourism fee: EUR 0.85 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 24.50 for adults and EUR 10.50 for children (approximately)
  • Early check-in can be arranged for an extra charge of EUR 25 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 25 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per stay
  • Rollaway beds are available for EUR 19.5 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Covered self parking costs EUR 7.50 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards, debit cards and cash.

Also known as

Van der Valk Hotel Gent Hotel
Van der Valk Hotel Gent Ghent
Van der Valk Hotel Gent Hotel Ghent

Frequently asked questions

Does Van der Valk Hotel Gent offer free cancellation for a full refund?
Yes, Van der Valk Hotel Gent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Van der Valk Hotel Gent?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Van der Valk Hotel Gent?
Yes, dogs are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Van der Valk Hotel Gent?
Yes. Self parking costs EUR 7.50 per day.
What are the check-in and check-out times at Van der Valk Hotel Gent?
You can check in from 3:00 PM - anytime. There's a charge of EUR 25 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 25 (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Van der Valk Hotel Gent and nearby?
Van der Valk Hotel Gent has a spa and a steam room.
Are there restaurants at or near Van der Valk Hotel Gent?
Yes, there's an onsite restaurant, Coccote. Nearby restaurants include Horseele (4-min walk), Eetoile (2.1 mi), and Villa Florazicht (2.1 mi).
What's the area around Van der Valk Hotel Gent like?
Van der Valk Hotel Gent is a short 14-minute walk from Ghent University Hospital and 7 minutes' walk from Ghelamco Arena.

Overall score and ratings

9.0

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Sergiy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mohamed, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Only just ok.
Parking busy and charged. Shower room has no door to main room. This made it cold in shower and not personal. Air con not working in room. Too noisy with window open from nearby factories. Pillows useless. Good food. But limited menus
kieran, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Russell, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Osman, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marcus, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice, new property. Rooms were very comfortable.
Marguerite, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

IMELDA, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

Friendly, close to highway, far from the centre with difficult conections
Leon, 1-night trip
Verified Expedia guest review