Best Western Jaco Beach All-Inclusive Resort

Photo gallery for Best Western Jaco Beach All-Inclusive Resort

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On the beach, black sand, sun loungers, beach towels
On the beach, black sand, sun loungers, beach towels
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas

Overview of Best Western Jaco Beach All-Inclusive Resort

Best Western Jaco Beach All-Inclusive Resort

3.0 star property
All-inclusive beachfront property with outdoor pool, near Jaco Beach

7.4/10 Good

614 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
Map
Pastor Diaz Ave, Jaco, Puntarenas, 61101
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Free supervised childcare
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Jaco Beach - 2 min walk
  • Rainforest Adventures Costa Rica Pacific Park - 3 min drive
  • Marina Los Sueños - 13 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 84 min drive
  • Tambor (TMU) - 27.8 miles/44.7 km
  • Airport shuttle (surcharge)

About this property

Best Western Jaco Beach All-Inclusive Resort

3-star all-inclusive property by the sea
Best Western Jaco Beach All-Inclusive Resort is located close to Jaco Beach, and provides a free breakfast buffet, a roundtrip airport shuttle, and a terrace. With a black sand beach, sun loungers, and beach towels, this property is the perfect place to soak up some sun. The onsite buffet restaurant, El Puerto, features international cuisine. Free in-room WiFi is available to all guests, along with shopping on site and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Free self parking
  • Concierge services, a gift shop, and multilingual staff
  • An elevator, smoke-free premises, and tour/ticket assistance
  • Guest reviews give top marks for the first-rate property condition
Room features
All guestrooms at Best Western Jaco Beach All-Inclusive Resort feature thoughtful touches such as free international calls and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Daily housekeeping, desks, and phones

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Soccer
Tennis
Volleyball

Lessons/classes/games

Cooking

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a fee
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Free supervised childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Shopping
  • Ecotours nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (161 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free international calls

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Soccer
Tennis
Volleyball

Lessons/classes/games

Cooking

Entertainment

Onsite entertainment and activities
Theme parties

Dining

El Puerto - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 150 per person (one-way)
  • Safes in guestrooms can be used for USD 3 per day

Children & extra beds

  • Rollaway beds are available for an additional charge
  • Airport shuttle service for children up to age 12 costs USD 150 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a fee.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

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Frequently asked questions

Overall score and ratings

7.4

Good

8.3/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Great place. Everyone that works here has a pleasent attitude. Keep up the good work 👏 🙌 👍
Juan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

animesh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good food and drinks. The staff was nice and very helpful. I had a great time on my solo trip.
Aileen, 4-night trip
Verified Expedia guest review

8/10 Very good

My trip to Jacó
1. It does not have an elevator. For example people staying on the 3rd floor they have to carry their own luggage 3 levels. 2. People that go there spend a lot of money and wanna feel welcome. (very dry customer service). 3. Security guards were always great doing their job and providing info to customers. That was very helpful. 4. Personally, the music need to change to more tropical and regaeton because We wanted to feel we wete in CR and not listening to disco or techno in the states. 5. The restaurant was great and the people that worked there were great as well.
Solon, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

I liked the hotel and would stay again. Extremely friendly staff makes it a great place. As an all inclusive I was somewhat disappointed with the food. There are tremendous dining options in Jaco and I had planned on eating several meals away from the hotel anyway so that didnt really color my opinion.
Philip, 5-night trip
Verified Expedia guest review

6/10 Good

Staff members are nice and wanted to help. Front desk needs more staff. Menu seems to be have same items.. not many chicken and sea food items. Not many variations. Gets boring after 2 days. Door lock issues are very common. Had to move my room due to a major issue with the lock. Overall, it’s a nice hotel with good enough amenities for a few days (2-3). Family friendly.
Srinivasa, 5-night family trip
Verified Expedia guest review

8/10 Very good

The location was very convenient and the staff was very friendly. The food was ok, but options and restaurants are very limited.
Juan, 2-night romance trip
Verified Expedia guest review

6/10 Good

Unfortunately the hotel had very outdated rooms, there were no mini fridges in case you wanted to buy your own bottle waters and keep them cold. The mattresses were hard as rocks, the sheets and towels seemed dingy. Bathroom felt claustrophobic. There is no elevator. The green areas were well maintained the pool needed a few touches maybe some paint along with the bridge. Being that this is the only resort all inclusive, it was very convenient not to worry about food or drinks. The staff and receptionist were amazing, they are hard working people. Hope they remodel the hotel at some point because the location is not bad at all.
Julieta, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 4-night trip
Verified Orbitz guest review

2/10 Poor

Property was nice and clean . However my Batroom Had Mold ,it smelled like Raw Sewage as well as Having No water for a day in 90 degree heat after Hiking all .the Noise the last 2 days was intoralorable till 12:00 i complained to management to no Avail very Dissapointed would bot recommend ever staying here again . The food was mediocre as well .morning
Mark, 3-night trip
Verified Expedia guest review