Hotel Guatemala Inn

Photo gallery for Hotel Guatemala Inn

Primary image
In-room safe, blackout drapes, soundproofing, iron/ironing board
In-room safe, blackout drapes, soundproofing, iron/ironing board
36-inch TV with cable channels
View from room

Overview of Hotel Guatemala Inn

Hotel Guatemala Inn

3.5 star property
Guatemala City Colonial hotel with restaurant

7.8/10 Good

280 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Restaurant
Map
Ave Reforma 4-22 Zona 9, Guatemala City, Guatemala, 1009
Main amenities
  • Daily housekeeping
  • Restaurant
  • Free airport shuttle
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Business center
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Zona 8
  • La Aurora Zoo - 13 min drive
  • Paseo Cayala - 19 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 25 min drive
  • Free airport shuttle

About this property

Hotel Guatemala Inn

Located just 3.6 mi (5.7 km) from the airport, Hotel Guatemala Inn offers a free shuttle (available on request). Guests can visit the fitness center for a workout or grab a bite to eat at Guatemala Inn Restaurante, which serves breakfast, lunch, and dinner. Other highlights at this Colonial hotel include a terrace and a garden. Fellow travelers say good things about the location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 56 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1:00 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle from 5:00 AM to 10:30 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • Fitness center

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 36-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Guatemala Inn Restaurante - This café serves breakfast, lunch, dinner, and light fare.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 16.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Howard Johnson Guatemala City
Hotel Guatemala Inn Hotel
Guatemala City Howard Johnson
Howard Johnson Inn Guatemala City Hotel Guatemala City
Howard Johnson Guatemala City
Guatemala City Howard Johnson
Hotel Guatemala Inn Guatemala City
Hotel Guatemala Inn Hotel Guatemala City

Frequently asked questions

Overall score and ratings

7.8

Good

8.5/10

Cleanliness

8.5/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

2/10 Poor

No estaban funcionando como hotel. Me hicieron perder el tiempo
1-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

2/10 Poor

1. Cockroaches. 2. The Concierge was supposed to insure that my son s airport shuttle had him to the airport by 16:00 hours. THEY DIDN"T EVENT CALL THE SHUTTLE UNTIL 16:00 HOURS. As a result my son missed his flight and is STUCK in guatemala for 4 days.
James, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It was nice and clean...great for night before our flight. Close to airport
Heidi, 1-night trip
Verified Expedia guest review

8/10 Very good

Overall a good experience. Rooms were clean; food was good; staff was friendly. Perfect location if you have to visit the US embassy. 24 hour armed security guards a big plus. One window a/c was noisy so we turned it off, but since the season was cool it was not a big deal. Someone pilfered half of my wife's Dove shampoo bottle.
Dwight, 1-night trip
Verified CheapTickets guest review

10/10 Exceptional

Excellent experience, will stay again ;)
Excellent experience, will recommended ;) stayed two days, excellent food, really friendly staff, thank u very much ;)
flora friedline, 2-night trip
Verified Expedia guest review

4/10 Fair

$32 for a breakfast that worth $3-5
Family trip to Guatemala, i reserved 2 nights for 2 adults and 2 kids, picked the hotel as is a good neighborhood, the rate and the free breakfast. The manager refused to give us the 4 breakfast as he said the hotel only received confirmation for 2 adults even when i showed him and forwarded the email confirmation from Expedia, he wanted me to pay $32 for each of the kids and one of them is only 2 years old. The room has a lot of humidity, the baby and i got a cough, my wife got a cold. The elevator was partially working, had to wait for someone on the staff to move it up and down. Not what you expect on a $98 room hotel.
Alvaro, 2-night trip
Verified Expedia guest review

4/10 Fair

The staff is nice and helpful, but that is the best thing about this hotel. We found two roaches in our room as soon as we walked in and two very long hairs in the sheets!! The manager gave us a different room, but not a good experience.
V.S., 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location walking distance from the US embassy.
1-night trip
Verified Expedia guest review

6/10 Good

It was OK
It was OK for the price but I expected more in terms of room size, bathroom accesories, telephone use explanation, etc.
Richard, 1-night business trip
Verified Hotels.com guest review