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All properties in Gros Islet, St. Lucia

Mystique St Lucia by Royalton

4-star beachfront resort with spa, near Reduit Beach

  • Free WiFi and free parking
From
Rs19,306
  • Mystique St Lucia by Royalton
  • Mystique St Lucia by Royalton
  • Beach
  • Pool
  • Mystique St Lucia by Royalton
1 / 33Mystique St Lucia by Royalton
8.2.Very good.
  • The staff were all friendly. It’s a lovely and relaxing resort. We were there for 2 weeks…

    Mar 7, 2020

  • The good: Beautiful pool and beach area, with great views of the water. Grounds around…

    Feb 29, 2020

See all 119 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place

Guests rated location

Walkable
Dining options
Safe
Convenient
Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 92 guestrooms
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool

Feel at home

  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Premium TV channels
  • Television

What’s around

  • On the beach
  • Reduit Beach - 1 min walk
  • Rodney Bay Marina - 28 min walk
  • Splash Island Water Park Saint Lucia - 4 min walk
  • Saint Joseph the Worker Catholic Church - 42 min walk
  • Pigeon Island National Park - 3.3 mi / 5.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Premium Junior Suite
  • Deluxe Junior Suite Ocean View
  • Deluxe Junior Suite
  • Deluxe Junior Suite Ocean Front
  • Presidential Suite

Location

  • On the beach
  • Reduit Beach - 1 min walk
  • Rodney Bay Marina - 28 min walk

What’s around

Landmarks

  • On the beach
  • Reduit Beach - 1 min walk
  • Rodney Bay Marina - 28 min walk
  • Splash Island Water Park Saint Lucia - 4 min walk
  • Saint Joseph the Worker Catholic Church - 42 min walk
  • Pigeon Island National Park - 3.3 mi / 5.3 km
  • Smugglers Cove - 3.9 mi / 6.3 km
  • Vigie Beach - 4.4 mi / 7 km
  • Cathedral Basilica of the Immaculate Conception - 6.4 mi / 10.3 km
  • Fort Charlotte - 7.8 mi / 12.5 km
  • Marigot Bay - 12.8 mi / 20.6 km

Getting around

  • Hewanorra Intl. Airport (UVF) - 1 min drive
  • George F. L. Charles Airport (SLU) - 10 min drive

At a glance

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • St. Lucia may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Free pool cabanas
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Beach towels
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Designated smoking areas
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Mystique St Lucia by Royalton are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

L'Epicure Restaurant - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Mahi's Beach Restaurant - This beachfront seafood restaurant specializes in seafood and serves lunch only. Open daily.

The Mistral - Onsite cocktail bar. Open daily.

Le Mirage - This bar is located by the pool. Happy hour is offered. Open daily.

Chic - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Small print

Also known as

  • Royal Rex Resorts
  • Mystique Royal St Lucia Gros
  • Royal Rex Resorts Gros Islet
  • Mystique Royal St. Lucia
  • Mystique Royal St. Lucia Resort Spa
  • Mystique St Lucia by Royalton Resort
  • Mystique St Lucia by Royalton Gros Islet
  • Mystique St Lucia by Royalton Resort Gros Islet
  • Royal Rex Resorts Hotel
  • Royal Rex Resorts Hotel Gros Islet
  • Royal By Rex Hotel Castries
  • Royal By Rex Resorts St. Lucia/Gros Islet
  • Royal St Lucian
  • Mystique Royal St. Lucia Resort Gros Islet
  • Mystique Royal St. Lucia Gros Islet

Optional extras

Early check-in can be arranged for an extra charge of USD 50 (subject to availability)

Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)

Buffet breakfast is offered for an extra charge of USD 25 for adults and USD 15 for children (approximately)

Policies

The use of drones is not permitted at this property.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 6:00 PM.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 0.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mystique St Lucia by Royalton does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 6:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:30 PM. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 50.00 (subject to availability).
  • Yes, there are 3 onsite restaurants, featuring beachfront dining, international cuisine, and garden views. Nearby restaurants include Hi-Tide Beach Side Restaurant (3-min walk), SeaGrapes Beach Bar (4-min walk), and Wingz &Tingz (6-min walk).
  • Have fun with nearby activities such as ziplining and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Mystique St Lucia by Royalton also has 2 bars and spa services, as well as a garden.
8.2.Very good.
  • 2.0.Poor

    Royally Disappointing - DO NOT WASTE YOUR MONEY!!!

    DO NOT STAY! We left after 2 days. Spoke w/ management who acknowledged the hotel was in bad shape, but offered nothing to remedy the situation and refused to refund. The property is VERY beat up - the furniture & fixture sheets, beach towels, and chairs are stained, rusted, chipped and frayed. WE HAD NO RUNNING WATER FOR A FULL DAY! The hotel is an all-inclusive, which is not detailed on Hotels.com (you are paying for a non-all-inclusive rate), additionally the photos on this site are extremely outdated. The food at the restaurants on property was disgusting. (Eg. Roti filled with cartilage, skin & bone. A hamburger that did not taste like beef. A wilted salad was missing 2/3rds of the ingredients listed on the menu. We did not finish anything we started and avoided eating or drinking at the hotel whenever possible. The service, while somewhat friendly, was incredibly slooow - 15-20 minutes for a (weak) drink, 30 minutes more for the bill. The beach was fine, water was rough. It seems "security" was friendly with the local beach hockers & did nothing to keep them from pestering guests. We typically look for the bright side in these situations, however every time we tried to overlook things another issue popped up. Later learned that Royalton brand bought this hotel with the intention to knock it and two other properties down - the hotel next door has already been demolished. No intention to further invest in this hotel; it's waiting for the wrecking ball!

    4 night trip, Feb 25, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Beautiful location. Not enough parasols Sporadic and very weak wifi No information in rooms - such as menus, entertainment etc No complimentary umbrellas to borrow if it rains

    FikriSalama, 7 night romance trip, Feb 21, 2020

    Verified Expedia guest review

  • 6.0.Good

    Liked the location and the setting. Didn’t like the service or some of the staff attitude

    7 night trip, Feb 21, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Service was great. Our housekeeper Jennifer was very friendly and did a great job. Guest ice machine was broken but anyone would go get some for you if they saw you with a bucket.

    6 night romance trip, Feb 12, 2020

    Verified Orbitz guest review

  • 8.0.Very good

    Lovely hotel

    Really nice hotel, right on the beach with a lovely pool and swim up bar. Staff were great, really helpful. We didn’t do all inclusive so no comment on the food. There is an amazing Indian across the road from the hotel if you get a chance.

    Michelle, 3 night trip, Feb 4, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    The Pros. Nice beach, Easy access to Resort, centrally located to Restaurants and shopping. The Cons. Out dated furniture and lighting, property structure is not well maintained.

    George, 3 night family trip, Jan 9, 2020

    Verified Expedia guest review

  • 2.0.Poor

    The property is running down. We ran into issues like dirty bed sheet, dirty bathtub and wrong bed size on the first night. The hotel service quality is inconsistent...

    2 night family trip, Dec 29, 2019

    Verified Orbitz guest review

  • 4.0.Fair

    Expensive place - needs significant management cha

    I'll start with the positive - the bartenders were great people and we enjoyed getting to know them. They were truly trying to do the best they could. Frederik, Nigel and Michell at the bar were excellent. Beyond that, the hotel was average at best. The food was not good, the hotel seemed to constantly be running out of beers (Pitons were always out and its the local beer) and even food was always running out. Food also took very very long. I wouldn't visit this location again.

    Geronimo, 5 night trip, Dec 27, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Staff was amazing. Common areas and rooms were very clean. Any issues we had with our room were addressed immediately.

    9 night family trip, Dec 24, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    The Staff, The food, the location. Very quiet and close by to nearby shops. Really Enjoyed our stay there.

    3 night romance trip, Dec 2, 2019

    Verified Expedia guest review

See all 119 reviews