Best Western Sterling Hotel & Suites

Photo gallery for Best Western Sterling Hotel & Suites

Primary image
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Room amenity

Overview of Best Western Sterling Hotel & Suites

Best Western Sterling Hotel & Suites

2.5 star property
No-frills Charlotte hotel with restaurant

7.4/10 Good

1,006 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
242 E Woodlawn Road, Charlotte, NC, 28217
Main amenities
  • Daily housekeeping
  • Restaurant
  • Free airport shuttle
  • Fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • ATM/banking services
  • Laundry service
For families
  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Billy Graham Library - 4 min drive
  • SouthPark Mall - 9 min drive
  • Charlotte Convention Center - 7 min drive
  • Fillmore Charlotte - 9 min drive
  • Bank of America Stadium - 9 min drive
  • NASCAR Hall of Fame - 10 min drive
  • EpiCentre - 10 min drive
  • Spectrum Center - 11 min drive
  • Bojangles' Coliseum - 10 min drive
  • Carowinds Theme Park - 15 min drive
  • Northlake Mall - 16 min drive

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 10 min drive
  • Concord, NC (USA-Concord Regional) - 26 min drive
  • Charlotte Station - 10 min drive
  • Gastonia Station - 26 min drive
  • Woodlawn Station - 3 min walk
  • Tyvola Station - 22 min walk
  • Scaleybark Station - 22 min walk
  • Free airport shuttle

About this property

Best Western Sterling Hotel & Suites

Hotel in the business district
Free continental breakfast, a free roundtrip airport shuttle, and dry cleaning/laundry services are just a few of the amenities provided at Best Western Sterling Hotel & Suites. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
You'll also find perks like:
  • Free self parking
  • A front desk safe, a banquet hall, and a TV in the lobby
  • Smoke-free premises, ATM/banking services, and a 24-hour front desk
  • Guest reviews speak well of the breakfast, helpful staff, and location
Room features
All guestrooms at Best Western Sterling Hotel & Suites have perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs. Guests reviews speak well of the comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 97 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle from 6:00 AM to 10:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–8:00 AM
  • Restaurant
  • Coffee/tea in a common area

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (900 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the health club or fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Plus Sterling
Best Western Plus Sterling Charlotte
Best Western Plus Sterling Hotel
Best Western Plus Sterling Hotel Charlotte
Best Western Sterling Hotel
Best Western Charlotte
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Charlotte Best Western
Best Western Plus Sterling Hotel Suites
Best Western Sterling Charlotte
Best Western Sterling
Sterling & Suites Charlotte
Best Western Sterling Hotel & Suites Hotel
Best Western Sterling Hotel & Suites Charlotte
Best Western Sterling Hotel & Suites Hotel Charlotte

Frequently asked questions

Does Best Western Sterling Hotel & Suites offer free cancellation for a full refund?
Yes, Best Western Sterling Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Sterling Hotel & Suites?
As of 4 October 2022, prices found for a 1-night stay for 2 adults at Best Western Sterling Hotel & Suites on 11 October 2022 start from ₹6,484, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Sterling Hotel & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Sterling Hotel & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Sterling Hotel & Suites?
Yes, there's free self parking.
Is airport shuttle service offered by Best Western Sterling Hotel & Suites?
Yes, a free airport shuttle is available from 6:00 AM to 10:30 PM on request.
What are the check-in and check-out times at Best Western Sterling Hotel & Suites?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Best Western Sterling Hotel & Suites and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Best Western Sterling Hotel & Suites?
Yes, there's an onsite restaurant. Nearby restaurants include IHOP (5-min walk), Skyland Family Restaurant (6-min walk), and Beef 'N Bottle Steakhouse (7-min walk).
What's the area around Best Western Sterling Hotel & Suites like?
Best Western Sterling Hotel & Suites is just a short 3-minute walk from Woodlawn Station. Travelers say this hotel is in a good location.

Overall score and ratings

7.4

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.1/10

Amenities

7.2/10

Property conditions & facilities

6.9/10

Eco-friendliness

6/10 Good

Not for me
The front desk were friendly, but a lot of things in the room were worn and ripped and my toilet seat was off the hinges. The surrounding area is bad. Its definitely not safe to walk to one of the fast food or convenience stores alone.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Lonnie-pual, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bernard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best western sterling Charlotte North Carolina
Wonderful stay at the best Western Sterling. The room is nice and clean. Staff were excellent. We didn’t come in until late after the Elton John concert and the Lady at the desk opened up the snack room because we were hungry. They were really nice. I would recommend this place it wasn’t bad pricewise total $101 including all taxes
sandra, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

it did the job
it’s old but it’s clean. the two staff members I interacted with were friendly. my room didn’t have a TV remote but I was only needing a room to sleep and shower so I said “whatever” and used the TV buttons. I stayed here for less than 12 hours so it really didn’t bother me. the breakfast area was quite so that was nice. 4/5 could use a little updating
Adam, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Chas, 2-night trip
Verified Hotels.com guest review

8/10 Very good

You get what you pay for….
Hotel was in disrepair. The lobby gives you a bad feeling. The room was fine. The bed was hard if you like hard beds you will like this. You get what you pay for.
Charlene, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Hotel is in serious need of repairs and had an odor. I had to purchase air refresher just to bare it. Not the worse hotel, but certainly not the best. Staff was nice except one lady. Surrounding area was also kinda sketchy, traffic and construction was extremely loud. Only truly good aspect of hotel is the location to nearby sites and ease to get onto major roads. Overall would most likely not return unless hotel had renovations.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Blanche, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review