The Parkgate Hotel, located close to Cardiff Castle and St. David's Hall, offers a luxurious retreat with a coffee shop/cafe, bar, dry cleaning/laundry services and an on-site spa where you can unwind with massages or body wraps. With great dining options including The Sorting Room brasserie and gym to keep you active during your stay.
Cardiff International Airport (CWL) - 42 min drive
Bristol International Airport (BRS) - 87 min drive
Cardiff Central Station - 7 min walk
Cardiff (CFW-Cardiff Train Station) - 7 min walk
Cardiff Queen Street Station - 11 min walk
Restaurants
McDonald's - 2 min walk
The Cottage - 2 min walk
Lezzet - 1 min walk
BrewDog Cardiff - 1 min walk
Taco Bell - 2 min walk
About this property
The Parkgate Hotel
The Parkgate Hotel offers a great location, putting you within just a 10-minute walk of Principality Stadium and Cardiff Castle. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. Other highlights at this eco-certified hotel include a fitness center and a bar/lounge. Fellow travelers say great things about the comfortable beds and helpful staff.
Languages
English, Welsh
At a glance
DONE
Hotel size
169 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Working away
3 meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Fitness center
Full-service spa
Massage/treatment rooms
Banquet hall
Traditional architecture
Room amenities
Be entertained
49-inch LED TV
Home comfort
Air conditioning and heating
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Spa
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
The Sorting Room - Onsite brasserie. Reservations are required.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 28.00 for adults and GBP 14.00 for children
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff
Frequently asked questions
Does The Parkgate Hotel offer free cancellation for a full refund?
Yes, The Parkgate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Parkgate Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Parkgate Hotel?
Sorry, there's no onsite parking at The Parkgate Hotel.
What are the check-in and check-out times at The Parkgate Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at The Parkgate Hotel?
No, this hotel doesn't have a casino, but Les Croupiers Casino (5-min drive) is nearby.
What is there to do at The Parkgate Hotel and nearby?
The Parkgate Hotel has a spa and a fitness center.
Are there restaurants at or near The Parkgate Hotel?
Yes, there's an onsite restaurant, The Sorting Room.
What's the area around The Parkgate Hotel like?
The Parkgate Hotel is in Cardiff City Centre, a short 7-minute walk from Cardiff Central Station and 3 minutes' walk from Principality Stadium. Travelers say the local area is very central perfect for shopping.
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The Parkgate Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Restaurant
Bed
Food
Bar
Spa
Parking
What guests liked
Breakfast was consistently described as excellent, with a wide choice and great quality. (82 reviews)
The property's dining options, including the Sorting Room restaurant, offered delicious meals and exceptional service. (12 reviews)
The property gym is well-equipped and excellent, providing a great workout experience. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
27 June 2025
Lovely hotel definitely be back soon
Suzanne
Suzanne, 1-night trip
10/10 Exceptional
5 July 2025
Very comfortable hotel
lovely hotel, very friendly and helpful Staff outstanding room
Paul
Paul, 2-night trip
10/10 Exceptional
16 June 2025
Perfect stay in everyway. The staff, cleanliness, service, decor, food quality, rooms were all amazing.
Verified traveller
1-night trip
10/10 Exceptional
14 July 2025
Great stay
Lovely hotel. The most comfortable sleep in ages. Lovely products.
Beautifully well run hotel in a prime position. Felt like pure luxury. Will definitely be visiting again in the future.
Vicky
Vicky, 1-night trip
10/10 Exceptional
7 May 2025
Amazing location!
Amazing!
As always a quality stay and the location and customer care was superb
Richard
Richard, 1-night trip
10/10 Exceptional
5 April 2025
Great hotel in a perfect location to enjoy Cardiff.
Ronald
Ronald, 5-night trip
10/10 Exceptional
29 May 2025
Lovely hotel with friendly and helpful staff
Hotel staff were great, very helpful and always friendly and engaged well with the kids which was nice. Room was excellent and breakfast buffet was great value.
Stephen
Stephen, 1-night trip
10/10 Exceptional
12 July 2025
First visit to Cardiff
Brilliant location near the train station and city centre. Great court yard for drinks etc. Concierge excellent with places to visit in the area. Staff were very attentive and professional. Lovely Elmis products in bathroom
Barry
Barry, 1-night trip
10/10 Exceptional
11 June 2025
Perfect stay, the hotel is very central and minutes from a wide variety of excellent restaurants. The room was large, spotlessly clean and nice and quiet. Service was top class - I could not have been happier with the stay.
Michael
Michael, 1-night trip
10/10 Exceptional
31 May 2025
The room was lovely and clean
Darren
Darren, 1-night trip
10/10 Exceptional
24 February 2025
Great hotel and location in the city
Chris
Chris, 1-night trip
10/10 Exceptional
25 April 2025
A beautiful hotel
We absolutely loved this hotel. The decor is very tasteful, it's in a good location, the staff are friendly and professional and the rooms are well equipped. One of the nicest hotels weve stayed in.
Lisa
Lisa, 1-night trip
8/10 Very good
16 June 2025
Me and my partner always stay here for a local get away, always LOVE it however was hit with an eye sore of £35 car parking bill, it used to be £11 overnight in the NCP across the road so probably will book elsewhere from now on.
Caitlin
Caitlin, 1-night trip
8/10 Very good
26 February 2025
Great hotel, central location
Daniel
Daniel, 1-night trip
10/10 Exceptional
3 May 2025
The perfect stay
My recent stay at The Parkgate was faultless. As my review indicates, the stay was perfect and, i will definately stay again and have already recommended to friends and family.
Julian
Julian, 2-night trip
10/10 Exceptional
23 June 2025
Over all lovely
Booked for a girls night away.
We had a fab time, hotel was lovely, staff were friendly and helpful. The rooms were great for us girls to all get ready together and breakfast the next morning was fab.
Would have been nice to be able to use the spa facilities while staying but it was so expensive to book that separate to booking the rooms.
Alice
Alice, 1-night trip
10/10 Exceptional
15 May 2025
Great
Great location, central to amenities
Verified traveller
1-night trip
10/10 Exceptional
4 March 2025
Wonderful hotel,lots of amenities in the city centre
Peter
Peter, 2-night trip
10/10 Exceptional
16 April 2025
Restaurant food was delicious. Staff were friendly. Room was clean and spacious.
Mimi
Mimi, 1-night trip
10/10 Exceptional
20 February 2025
Lovely stay. Well located and well looked after
Helen
Helen, 1-night trip
10/10 Exceptional
1 June 2025
Perfect
Gareth
Gareth, 2-night trip
10/10 Exceptional
25 February 2025
Friendly, helpful staff and room was big and the shower was awesome
Carla
Carla, 1-night trip
10/10 Exceptional
3 April 2025
Beautiful hotel in Cardiff city centre. Quiet, clean, and very comfortable hotel. Great bed, pillows, shower. Nice restaurant on site. Close to everything. I’d definitely stay here again.