The Gateway Hotel Pasumalai Madurai

4.0 star property
Upscale hotel in Madurai with spa and outdoor pool

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The Gateway Hotel Pasumalai Madurai

Photo gallery for The Gateway Hotel Pasumalai Madurai

Front of property – evening/night
Outdoor pool, pool loungers
Premium bedding, memory-foam beds, minibar, in-room safe
Lounge
Rainfall showerhead, free toiletries, hair dryer, dressing gowns

Overview of The Gateway Hotel Pasumalai Madurai

8.8

Fabulous

Property highlights

  • Pool
  • Spa
  • Air conditioning
  • Gym
  • Free parking
Map
Number 40 T P K Road, Madurai, Tamil Nadu, 625004
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Internet in the lobby
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • Airport shuttle
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

Superior Room, 1 King Bed, Garden View

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Garden View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed (Colonial)

  • 60 sq m
  • Sleeps 5
  • 1 King Bed

Executive Room, 1 King Bed, Garden View

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Twin Beds, Garden View

  • 60 sq m
  • Sleeps 4
  • 2 Twin Beds

Standard Room, 2 Twin Beds, Garden View

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 2 Twin Beds, Garden View

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

About this area

What's nearby

  • Meenakshi Amman Temple - 9 min drive

Getting around

  • Madurai (IXM) - 30 min drive
  • Thiruparankundram Station - 7 min drive
  • Madurai Junction Station - 14 min drive
  • Madurai East Station - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Sri Ragupathi Vilas - 6 min walk
  • KFC - 12 min walk
  • Hotel Pasumalai Chettinad - 9 min walk
  • Motospace - 5 min drive
  • Ideal De Maal - 2 min drive

About this property

The Gateway Hotel Pasumalai Madurai

The Gateway Hotel Pasumalai Madurai offers an airport shuttle (available 24 hours) for INR 2250 per vehicle return. Guests can visit the spa to indulge in massages, facials, or body treatments, and GAD serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights at this upscale hotel.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms

Arriving/Leaving

  • Check-in time from 2 PM - noon
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground
  • Babysitting (surcharge)

What to do

  • Pool table

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa

Accessibility

  • Braille/raised signage
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • No elevator (single level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open daily.

Dining

GAD - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Heritage Hotels of India.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) Gala Dinner per adult: INR 3200
  • New Year's Eve (31 December) Gala Dinner per child: INR 1600 (from 5 to 12 years old)

Optional extras

  • Wired Internet access is available in public areas for INR 1890 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately INR 670 per person
  • Airport shuttle service is offered for an extra charge of INR 2250 per vehicle (return)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for INR 1000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Gateway Hotel Pasumalai
Gateway Hotel Pasumalai Madurai
Gateway Pasumalai
Gateway Pasumalai Madurai
Pasumalai
The Gateway Hotel Pasumalai
The Gateway Pasumalai Madurai
The Gateway Hotel Pasumalai Madurai Hotel
The Gateway Hotel Pasumalai Madurai Madurai
The Gateway Hotel Pasumalai Madurai Hotel Madurai

Frequently asked questions

Does The Gateway Hotel Pasumalai Madurai offer free cancellation for a full refund?
Yes, The Gateway Hotel Pasumalai Madurai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Gateway Hotel Pasumalai Madurai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Gateway Hotel Pasumalai Madurai?
Yes, there's an outdoor pool.
Are pets allowed at The Gateway Hotel Pasumalai Madurai?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Gateway Hotel Pasumalai Madurai?
Yes, there's free self parking.
Is airport shuttle service offered by The Gateway Hotel Pasumalai Madurai?
Yes, an airport shuttle is available. The charge is INR 2250 per vehicle return.
What are the check-in and check-out times at The Gateway Hotel Pasumalai Madurai?
You can check in from 2 PM - noon. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at The Gateway Hotel Pasumalai Madurai and nearby?
The Gateway Hotel Pasumalai Madurai has a spa, an outdoor pool, and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near The Gateway Hotel Pasumalai Madurai?
Yes, there's an onsite restaurant, GAD.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice hotel with amazing service and surroundings
Rooms are spacious and clean, hotel surroundings are amazing and services is top ! Always a pleasure to come to this hotel. Restaurant offer wide range of delicious meals.
Nadia, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Prashant, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Farhad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Farhad, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Madurai’s hidden gem
As always a memorable stay made possible by a professional team headed by a GM who leaves no stone unturned to ensure that each guest feels like he is returning home. The renovations that are taking shape are changing the character of the hotel by modernising it but retaining the heritage aspect of the property.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Peaceful resort like atmosphere. But room service staff do not understand English and fail to deliver your food order. 👎
Shanmugavel, 3-night family trip
Verified Expedia guest review

8/10 Very good

The hotel sits atop
Steve, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely old colonial style property on the top of a hill with sweeping views of the surrounding area. Very comfortable and clean rooms, nice pool area, large well-kept grounds with tame peacocks everywhere. The one restaurant serves great food with very attentive and friendly staff. They did fail to meet me at the airport, despite written conformation, but they don't lose a star as everything else about the hotel is so delightful. Note that it is on a hill with lots of steps, but I'm 70 and had no difficulties.
Christopher, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Fabulous hotel! Will definitely return!
Jane, 1-night trip with friends
Verified Expedia guest review

6/10 Good

I think this is the third time we have stayed in this hotel. Nothing seems to have improved since the first time. The rooms are bare and spartan and need renovation. While I agree that it is a heritage property, the facilities and decor inside the rooms could be improved a lot.
Verified Expedia guest review