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All properties in Kochi, Kerala, India
1 room, 2 adults

The Gateway Hotel Marine Drive Ernakulam, Kochi, India

4.5-star4.5 stars
Great for families

Good to know

  • Children's pool
  • Supervised childcare/activities (surcharge)
  • Free WiFi
  • Refrigerator
Marine Drive Ernakulam, Kochi, Kerala, 682011, India

Suburban hotel with 3 restaurants, near Bolgatty Palace
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Supervised childcare/activities (surcharge)
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Notes

Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Comfort
More comfort would be nice

The Gateway Hotel Marine Drive Ernakulam, Kochi, India

from Rs4,439
  • Superior Room, 2 Twin Beds, City View
  • Superior Room, 2 Twin Beds, Sea View
  • Executive Room, 1 Queen Bed, Sea View
  • Superior Room, 1 Queen Bed, City View
  • Superior Room, 1 Queen Bed, Sea View
  • Executive Room, 2 Twin Beds, Sea View
  • Executive Suite, 1 Bedroom, Sea View

What’s around The Gateway Hotel Marine Drive Ernakulam, Kochi, India

Landmarks

  • Bolgatty Palace - 42 min walk
  • Durbar Hall Art Gallery - 18 min walk
  • Centre Square Mall - 19 min walk
  • Jain Temple - 3.1 mi / 4.9 km
  • Lulu Mall - 5 mi / 8 km
  • Fort Kochi Beach - 5.1 mi / 8.3 km
  • Jawaharlal Nehru Stadium - 3.1 mi / 5 km
  • Kerala Folklore Museum - 3.9 mi / 6.3 km

Getting around

  • Cochin Intl. Airport (COK) - 54 min drive
  • Cochin Marshling Yard Station - 7 min drive
  • Cochin Ernakulam North Station - 8 min drive
  • Cochin Edappally Station - 12 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 108 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Guests who are foreign nationals must present a valid passport and visa. Indian citizens must show a PAN card at check-out for cash transactions exceeding INR 25000.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (4-device limit)

  • Free WiFi in rooms (4-device limit)

Transport

Transfers

  • Airport shuttle *

  • Train station shuttle *

Parking

  • Free valet parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Ecotours nearby
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Library
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • Arabic
  • English
  • Hindi

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
Freshen up
  • Partially open bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Bubble Cafe - This restaurant serves breakfast, brunch, lunch, and dinner.

Utsav - This theme restaurant serves lunch and dinner.

Bluflame - Onsite restaurant.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Gateway Hotel Marine Drive Ernakulam, Kochi, India’s small print

Also known as

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  • Taj Residency Ernakulam Kochi

Policies

Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for INR 1500.0 per night

Buffet breakfast is offered for an extra charge of INR 600 for adults and INR 600 for children (approximately)

Airport shuttle service is offered for an extra charge

Wired Internet access is available in guestrooms for INR 800 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for INR 833 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Gateway Hotel Marine Drive Ernakulam, Kochi, India

  • Does The Gateway Hotel Marine Drive Ernakulam offer free cancellation for a full refund?
    Yes, The Gateway Hotel Marine Drive Ernakulam does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Gateway Hotel Marine Drive Ernakulam?
    Yes, there's free self and valet parking.
  • Is there a pool at The Gateway Hotel Marine Drive Ernakulam?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at The Gateway Hotel Marine Drive Ernakulam?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Gateway Hotel Marine Drive Ernakulam?
    You can check in starting at 2 PM. Check-out time is noon.
  • Are there restaurants at or near The Gateway Hotel Marine Drive Ernakulam?
    Yes, there are 3 onsite restaurants.
  • Is airport shuttle service offered by The Gateway Hotel Marine Drive Ernakulam?
    Yes, an airport shuttle is available.

Recent reviews

Very good 8.4 From 101 reviews

Fair 4.0
A blot on Taj Hotel Group’s hospitality!!
Except for the location, nothing works for this hotel. Since they are located in Ernakulam, travelling is convenient for lawyers as it is very close to the High Court. The quality of service is extremely poor, the staff forgets to place even the basic amenities like soap in the room before a guest checks in. Also, staff was completely oblivious to the certain basic requests of the customer. I don’t prefer to stay in this hotel but constrained to stay in this property because of its location. For my next visit to Kochi / Ernakulam, I am definitely going to explore other hotel options, even if that entails longer travel times within the city.
Shailabh, in2 night business trip
Very good 8.0
Excellent by all counts!
Excellent stay, right from the word go, the Check in was smoothly handled by Ms. Evelyn, she even gave us a room with a superb view, Ms. Lisha called a day prior to check if there were any other requirements before check in. The breakfast at Bubble Cafe was excellent all three days, the Chef and his team needs to lauded for their efforts [appams, egg mappas, etc] and also not to miss mentioning Sharon for her traditional dishes. Vaishali, Shaju and his team including Vipin needs a special mention for their customer service. At Sian restaurant, the Chef Sudheesh, Sujith, Joswin & Akshay indeed needs a special mention for their customer service and also the excellent seafood dishes they served us, we ended up going back again a second time. The Check out too was as smooth as the Check in, Evelyn, Unnikrishnan and the doorman [missed his name] on 16th Sept. along with the security ensured that. Have been staying here quite a no. of times and will most definitely come back again!
Rajesh Perumal, in3 night romance trip
Exceptional 10.0
We enjoyed the stay. The staff was very friendly and courteous.
Venu, in1 night romance trip
Exceptional 10.0
Memorable holiday at Gateway Ernakulum
Wonderful experience. Awesome service.
eugene, in3 night family trip
Exceptional 10.0
Expected Taj service from staff.. absolutely good
Overall a lovely stay..
Sharmita, in1 night family trip
Exceptional 10.0
A Pleasure,as always.
As always,excellent.Friendly,courteous staff,typical Taj.
Rajesh, in2 night family trip
Good 6.0
Only reason I choose this hotel was because it had a pool and it was a big let down. It had too much chlorine in it. We were not able to open our eyes after swimming in the pool.
Dileep, in2 night family trip
Very good 8.0
Great staff, rooms need updated
Staff is the very best of any hotel I have stayed. But hotel itself, needs updating. My room, 508, couch fabric is stained, A/C did not work for 5 days,( took 3 requests to fix ), door lock not working on arrival, had to be replaced, bathroom sink did not drain. There is no reason why this room was given out with these problems. I extended my stay a couple of days just because the staff was so good. ( only staff problem was in bar, service was very slow
ronald, in6 night trip
Exceptional 10.0
Good hotel for business as well as leisure.
Good hotel. Location is excellent and the staff are friendly,
Thomas, in1 night romance trip
Good 6.0
Needs serious renovation
This Taj property's location and quality of staff -hospitality is absolutely super. Breakfast and wifi speed also quite impressive. But this is where good part ends. unlike many Taj properties, the overall condition of this hotel is quite disappointing requiring renovations. The upholstery on sofas and curtains have this jaded dull old look and the place is virytually screaming for renovation. My stay here earlier few years back was a more pleasant experience. For a 4 -5 star property, this is not good value for money stay.
VINAY, in1 night business trip

The Gateway Hotel Marine Drive Ernakulam, Kochi, India

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